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UA13MCU, Huawei UA13MCU Contact Center Main Control Unit, 8-core CPU, 32GB RAM, 2x10GE SFP+

  • Brand: Huawei
  • Model: UA13MCU
Rating:
90%
4.5/5.0
2 Reviews
$3,768.00
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UA13MCU, Huawei UA13MCU Contact Center Main Control Unit, 8-core CPU, 32GB RAM, 2x10GE SFP+
UA13MCU, Huawei UA13MCU Contact Center Main Control Unit, 8-core CPU, 32GB RAM, 2x10GE SFP+ US$3,768.00
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    UA13MCU, Huawei UA13MCU Contact Center Main Control Unit, 8-core CPU, 32GB RAM, 2x10GE SFP+

    UA13MCU, Huawei UA13MCU Contact Center Main Control Unit, 8-core CPU, 32GB RAM, 2x10GE SFP+

    100% Genuine Ready to Ship
    $3,768.00
    Overview
    Specification
    Reviews
    Q&A
    Warranty
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    Overview

    Huawei UA13MCU Overview

    Huawei UA13MCU UAP300 is designed to provide various access and media resource capabilities to small- and medium-size contact centers. The UAP3300 supports both broadband and narrow-band access and signaling which enabling enterprise intranets to easily connect to PSTNs, NGNs and IMS. This product also provides various media resource capabilities, such as collecting digits, playing announcements, recording calls, transmitting faxes, converting test to speech, performing automatic speech recognition and out-going call detection. By integrating third-party voice recording and fax services, the UAP3300 boosts the integration level and system reliability of the Huawei IPCC solution. The UAP3300 can be connected to Huawei computer telephony integration and interactive voice response platforms to provide various agent and interactive voice services, if the network connection to the CTI fails, the UAP3300 provides local routing services distributing incoming calls to proper agents ensuring that services are not interrupted. The UAP3300 features high capacity and reliability; it supports 240 channel agents, 240 channel IVRs and 240 channel trunk access, it provide 10 board slots, two main control boards and other service boards compatible with digit trunk boards and media resource boards based on service requirements.

    Quick Specs

    Figure 1 shows the appearance of UAP300.

    UAP300 Appearance

    Table 1 shows the Quick Specs.

    Product Code

    UA13MCU

    Product Part Number

    03020RCQ

    Description

    Main Control Unit

    Software and Hardware Attributes

    Hardware

    EAN

    2147483647

    UOM

    PCS

    Pack Weight(kg)

    3.65

    Pack Volume(m^3)

    0.028028

    Pack Dimension(D*W*H mm)

    560*455*110

    Net Dimension(D*W*H mm)

    377*282*2

    Typic Power(W)

    56

    Discount Category

    Hardware

    Product Line

    Unified Communications and Collaboration

    Compare to Similar Items

    Table 2 shows the comparison of UA3M01AC3301, UA11MRS, UA12DTU and UA13MCU.

    Product Code

    UA3M01AC3301

    UA11MRS

    UA12DTU

    UA13MCU

    Product Part Number

    02310ADW

    03020JKM

    03020MNC

    03020RCQ

    Description

    UAP 3300 UA3Z01AC33 Universal access platform for the AC integrated frame components with powers

    Media Resource Subsystem

    4E1 Digital Trunk Board

    Main Control Unit

    Typic Power(W)

    50

    31

    6

    56

    Get more information

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    Quality Certifications

    • ISO 14001
    • ISO 9001
    • RoHS
    • REACH
    • CE
    • FCC
    Specification

    Huawei UA13MCU Specification

    UAP3300 Specifications

    Power Distribution System

    100 V to 240 V AC power distribution system

    maximum output power

    275 W

    Dimensions(W*D*H mm)

    Shelf: 436*420*264

    Main control board: 367*280

    Interface board: 170*280

    UAP-PTS: 440*342*43

    Rated Voltage

    110 V or 220 V AC

    e Input Voltage Range

    100 V-240 V AC

    Power Frequency Range

    50 Hz or 60 Hz

    Maximum Power Consumption in Full Configuration

    About 430 W

    System Capacity

    ·The IVR of the UAP3300 system can connect to 23,040 users.

    ·The UAP3300 provides a 30,720-channel trunk.

    ·The UAP3300 provides up to 7680 agents.

    Performance Indexes

    ·When 30 calls are initiated concurrently, the average put-through duration is shorter than 1.5 seconds.

    ·The put-through rate of calls is equal to or greater than 99.999%. The average duration for dynamically switching voice encoding is shorter than 60 milliseconds.

    ·The mean time between failures (MTBF) is 10 years.

    ·The BHCA for each UAP3300 is 4,000,000.

    EMC

    ·EN 55022: 1998 + A1: 2000 + A2: 2003

    ·EN 55024: 1998 + A1: 2001 + A2: 2003

    ·CISPR 22: 2003

    ·CISPR 24: 1997 + A1: 2001 + A2: 2002

    ·IEC 61000-3-2: 2001/EN 61000-3-2: 2000

    ·IEC 61000-3-3: 2002/EN 61000-3-3: 1995 + A1: 2001

    ·ETSI EN 300 386V1.3.3: 2005 l AS/NZS CISPR 22: 2004

    ·ANSI C63.4: 2003

    ·IEC 61000-4-2: 2001/EN 61000-4-2:1995  IEC 61000-4-3: 2006/EN 61000-4-3: 2002

    ·IEC 61000-4-4: 2004/EN 61000-4-4: 2004

    ·IEC 61000-4-5: 2005/EN 61000-4-5: 1995

    ·IEC 61000-4-6: 2006/EN 61000-4-6: 1996

    ·IEC 61000-4-11: 2001/EN 61000-4-11: 1995

    Security Specifications

    IEC 60950-1

    EN 60950-1

    UL 60950-1

    CSA C22.2 No 60950-1

    AS/NZS 60950-1

    BS EN 60950-1

    GB4943

    Environment Requirements

    Storage temperature: -40ºC to +70ºC

    Temperature for long-term running: 0ºC to 45ºC

    Temperature for short-term running: -5ºC to +55ºC

    Humidity: 5%-95% relative humidity, no condensing

    Altitude: not higher than 3000 meters (The UAP3300 can keep the same performance within the altitude of 3000 meters.)

    Quality Certifications

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    Q&A

    Questions & Answers

    What accessories are available for the Huawei UA13MCU UAP3300?

    Accessories for the Huawei UA13MCU include additional network modules, power supply units, and mounting accessories to ensure optimal deployment and functionality.

    How does the Huawei UA13MCU UAP3300 compare to similar products?

    The Huawei UA13MCU offers superior integration within Huawei's ecosystem, advanced processing capabilities, and reliability compared to similar products from other vendors.

    Is the Huawei UA13MCU Contact Center UAP3300 easy to use?

    Yes, the Huawei UA13MCU is user-friendly, featuring intuitive management interfaces and comprehensive support documentation, making it easy for system integrators and administrators to manage.

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