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U281CIU02, Huawei eSpace U2980 Contact Center Circuit Interface Unit, 2E1/PRI, 1U, PCIe

  • Brand: Huawei
  • Model: U281CIU02
$3,341.00
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U281CIU02, Huawei eSpace U2980 Contact Center Circuit Interface Unit, 2E1/PRI, 1U, PCIe
U281CIU02, Huawei eSpace U2980 Contact Center Circuit Interface Unit, 2E1/PRI, 1U, PCIe US$3,341.00
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    U281CIU02, Huawei eSpace U2980 Contact Center Circuit Interface Unit, 2E1/PRI, 1U, PCIe

    U281CIU02, Huawei eSpace U2980 Contact Center Circuit Interface Unit, 2E1/PRI, 1U, PCIe

    100% Genuine Ready to Ship
    $3,341.00
    Overview
    Specification
    Reviews
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    Warranty
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    Overview

    Huawei U281CIU02 Overview

    Huawei U281CIU02 is a carrier-grade contact center circuit interface unit module designed for Huawei eSpace U2980 platforms. It supports up to 480 agents and 480 IVR channels concurrently, delivering high-density voice services for enterprise and service provider environments. With rich audio codec protocols such as G.711, G.729, G.723.1, G.722 and AMR, plus support for WAV and other audio file formats, it ensures high-quality voice. Robust E1/T1 and SIP trunk signaling and SRTP/SIP over TLS security help protect large-scale call center deployments.

    Product Highlights

    960 E1
    E1 Trunks
    480+480
    Agents IVR
    12,000,000
    BHCC Calls

    Product Applications Scenarios

    Service Providers
    Supports high-density E1 trunks and SIP integration, allowing carriers to aggregate large volumes of contact center traffic while maintaining 99.999% connection success and reducing call handling delays.
    Enterprise Network
    Enables medium to large enterprises to run unified voice for up to 480 agents and IVR ports, improving customer service efficiency and cutting legacy PBX maintenance and trunk costs.
    Cloud Services
    Integrates PSTN access into cloud-hosted contact center platforms via SIP and E1/T1, helping providers scale multi-tenant voice services and optimize resource usage per hosted tenant.

    Product Features Comparison

      Huawei Cisco Huawei Cisco
    Model U281CIU02, Huawei eSpace U2980 Contact Center Circuit Interface Unit, 2E1/PRI, 1U, PCIe EHWIC-3G-EVDO-V, Cisco EHWIC WAN Card, 3G EVDO, Plug-in, For 3900 Series AR-1STM4-W, Huawei AR Series Router Interface Card, 1×622M POS/SDH, Optical, 1-Port A900-IMA8S, Cisco ASR 903 Interface Module, 8×GE SFP/Hot-swappable/Low power
    Brand Huawei Cisco Huawei Cisco
    Module Type Contact Center Circuit Interface Unit n/a n/a ASR 900 8 port SFP Gigabit Ethernet Interface Module
    Port Configuration 2E1/PRI EHWIC (Enhanced High-Speed WAN Interface Card) 1-Port 8-port Gigabit Ethernet SFP
    Supported Speed n/a Up to 3 Mbps downlink, 1.8 Mbps uplink 622Mbps n/a
    Compatible Platform Huawei eSpace U2980 Cisco 3900 Series Routers Standard SDH/Sonet Networks Cisco ASR 900
    Installation Type PCIe, 1U subrack Plug-in n/a n/a

    Optional Add-ons

    Model Number Description
    Huawei 7900 Series IP Phones Huawei 7900 series enterprise IP phones for agent endpoints in U2980 contact center deployments.
    Huawei iAgent IP SoftPhone Huawei iAgent IP softphone client providing software-based agent voice access for the U2980 platform.
    Huawei IADs Huawei Integrated Access Devices offering analog and digital voice access connectivity for eSpace U2980.

    Quality Certifications

    • ISO 14001
    • ISO 9001
    • RoHS
    • REACH
    • CE
    • FCC
    Specification

    Huawei U281CIU02 Specification

    Model
    U281CIU02
    Brand
    Huawei
    Maximum Number of Concurrent Online Agents and IVRs
    480 agents + 480 IVRs
    Digit Collection Modes
    RFC2833 or DTMF
    Audio Codec Protocols
    G.711 (A-law and μ-law); G.729A/B/AB; G.723.1; G.722/G.722.1/G.722.2; AMR; AMR-WB
    Audio File Formats
    WAV, VOX, 3GP, AVI
    Trunk Signaling Protocols
    E1: ISUP, TUP, PRI, QSIG (basic call); T1: PRI (ANSI standard); Broadband: SIP
    Security
    SRTP/SRTCP (RFC4568): AES_CM_128_HMAC_SHA1_80, AES_CM_128_HMAC_SHA1_32; SIP over TLS: TLS_RSA_WITH_AES_128_CBC_SHA, TLS_RSA_WITH_AES_256_CBC_SHA, TLS_RSA_WITH_3DES_EDE_CBC_SHA, TLS_RSA_WITH_RC4_128_SHA
    Busy Hour Completed Calls (BHCC)
    12,000,000
    Main Control Board Switchover Time
    3 s
    Maximum Number of Cascaded Subracks
    Deployed alone: 3; Deployed with USM: 24
    Mean Time Between Failures (MTBF)
    10 years
    Processing Capabilities of a Single U2980
    Number of E1 trunks: 960; Number of IVRs: 480; Number of agents: 480
    Performance Indicators
    Call connection rate ≥ 99.999%; MTBF: 10 years; Mean Time To Repair (MTTR): 30 minutes
    Phone Compatibility
    Huawei 7900 series IP phones; Huawei iAgent IP SoftPhone; Huawei IADs
    Power Supply and Consumption
    Rated voltage: –48 V DC / 100 V AC to 240 V AC; Maximum power consumption (single subrack, full configuration): about 800W
    Dimensions (H x W x D)
    175mm x 442mm x 550mm (4U)
    Weight
    1.36 kg

    Get more information

    Discover unbeatable prices and fast shipping for the U281CIU02, Huawei eSpace U2980 Contact Center Circuit Interface Unit, 2E1/PRI, 1U, PCIe . Access the detailed U281CIU02, Huawei eSpace U2980 Contact Center Circuit Interface Unit, 2E1/PRI, 1U, PCIe datasheet and ensure you're getting the best deal with our reliable delivery service. Need assistance? Our free live chat support is here to help. For more information about the product and pricing, contact us via live chat or email us at [email protected].

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    Q&A

    Questions & Answers

    What accessories are available for the Huawei eSpace U2980 U281CIU02?

    Accessories include mounting kits, additional interface modules, and power supply units.

    How does the Huawei eSpace U2980 U281CIU02 compare with other similar products?

    The U281CIU02 stands out for its integration compatibility, high capacity, and robust security features compared to other Circuit Interface Units.

    Can the Huawei eSpace U2980 U281CIU02 handle high call volumes efficiently?

    Yes, the U281CIU02 is designed to manage high call volumes with minimal latency and high reliability, ideal for large contact centers.

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