RSCare Customer Services

Our customer service system, RSCare, provides "Customer First" services for every customer, helping to build a fast, convenient, and reliable network for small and large businesses.

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RSCare Customer Services at a Glance

Integrated Supply Chain

Integrated Supply Chain

  • Establish deep cooperation with over 20 brand manufacturers and enable customers to place orders anytime, anywhere.
  • Integrate 500+ high-quality global suppliers and utilize the SCM management system to maximize customer value and achieve sustainable competitive advantage.
  • Establish 3 logistics warehouses and 8 transfer centers to provide fast and error-free shipments to customers.
Free Technical Support

Free Technical Support

  • Expert teams in information and communication technology.
  • Personalized service for each online order.
  • Customized technical support to meet different requests.

Empower Program

Empower Program

  • Share resources, including product documents, project bidding news, etc.
  • Assist small and medium-sized enterprises in building an online channel.
  • Project team support for technical bidding.
VIP Credit

VIP Credit

  • Establish deep cooperation with credit insurance institutions and establish a solid risk prevention and control system.
  • Clients who pass the credit evaluation can apply for VIP credit service.
  • A VIP customer system to provide exclusive privileges to customers at different levels.

Programa de envío directo

Dropshipping Program

  • Place dropshipping orders for all registered customers without additional charges.
  • We will not include our promotional materials/invoices, etc. when shipping dropship products.
  • Customers can enjoy worldwide shipping without MOQ limits.

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