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UA12DTU, Huawei UA12DTU Contact Center, 4E1 digital trunk/PCIe interface/Contact Center Board

  • Brand: Huawei
  • Model: UA12DTU
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$3,768.00
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UA12DTU, Huawei UA12DTU Contact Center, 4E1 digital trunk/PCIe interface/Contact Center Board
UA12DTU, Huawei UA12DTU Contact Center, 4E1 digital trunk/PCIe interface/Contact Center Board US$3,768.00
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    UA12DTU, Huawei UA12DTU Contact Center, 4E1 digital trunk/PCIe interface/Contact Center Board

    UA12DTU, Huawei UA12DTU Contact Center, 4E1 digital trunk/PCIe interface/Contact Center Board

    100% Genuine Ready to Ship
    $3,768.00
    Overview
    Specification
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    Overview

    Huawei UA12DTU Overview

    The Huawei UA12DTU is a carrier-grade contact center module designed for high-density 4E1 digital trunk access over a PCIe interface. Built for large-scale contact center and UAP3300 deployments, it delivers up to 30,720 trunk channels, 23,040 IVR users, and 7,680 agents with a BHCA of 4,000,000. With a call put-through rate of ≥99.999% and MTBF of 10 years, UA12DTU ensures ultra-reliable voice services in demanding enterprise and service provider environments across Asia, Europe, Africa, and North America.

    Product Highlights

    30,720 ch
    Trunk Scale
    23,040 usr
    IVR Users
    4,000,000
    BHCA Perf

    Product Applications Scenarios

    Service Providers
    UA12DTU enables high-density 4E1 trunks and 4,000,000 BHCA, helping carriers build scalable voice access, cut interconnect costs, and keep call setup under 1.5 seconds.
    Enterprise Network
    In large contact centers, UA12DTU supports up to 7,680 agents and 23,040 IVR users, consolidating legacy E1 trunks while improving uptime and voice quality.
    Public Infrastructure
    For government and emergency hotlines, UA12DTU delivers ≥99.999% call completion, resilient PSTN interconnect, and stable operation up to 3,000 m altitude.

    Product Features Comparison

      Huawei Huawei Huawei Huawei
    Model UA12DTU, Huawei UA12DTU Contact Center, 4E1 digital trunk/PCIe interface/Contact Center Board U281CIU02, Huawei eSpace U2980 Contact Center Circuit Interface Unit, 2E1/PRI, 1U, PCIe EN2SOMU00001SP, Huawei EN2SOMU00001SP Spare Part, Intelligent Protocol Conversion/Embedded/OMU AR0MXEGFTA00, Huawei AR Series Switch Interface Card, 24×GE RJ45, L2/L3, Ethernet
    Brand Huawei Huawei Huawei Huawei
    Module Type n/a n/a Embedded Interface Card
    Port Configuration n/a Number of E1 trunks: 960 Interface Type: RS-485, Ethernet Ports: 24
    Supported Speed n/a n/a Power Consumption: Data Transfer Rate: 1Gbps per port
    Compatible Platform n/a Phone Compatibility: Huawei 7900 series IP phones; Huawei iAgent IP SoftPhone; Huawei IADs Compatibility: OMU Systems Compatibility: Compatible with Huawei Switches
    Installation Type n/a Dimensions (H x W x D): 175mm x 442mm x 550mm (4U) Installation: DIN Rail or Panel Mount Form Factor: Interface Card

    Optional Add-ons

    Model Number Description
    U281CIU02 Huawei eSpace U2980 2E1/PRI PCIe circuit interface unit for expanding UA12DTU contact center trunk capacity.
    VC62POED Huawei VC62POED Packet over E1 interface board to interconnect UA12DTU-based contact centers with E1 networks.
    SPWPSU24C00SP Huawei 24V DC/40A DC-DC PSU module providing reliable power for UA12DTU and related contact center chassis.

    Quality Certifications

    • ISO 14001
    • ISO 9001
    • RoHS
    • REACH
    • CE
    • FCC
    Specification

    Huawei UA12DTU Specification

    Model
    UA12DTU
    Brand
    Huawei
    Power Distribution System
    100 V to 240 V AC power distribution system
    Maximum Output Power
    275W
    Dimensions (Shelf, W × D × H)
    436 × 420 × 264mm
    Dimensions (Main Control Board, W × D)
    367 × 280mm
    Dimensions (Interface Board, W × D)
    170 × 280mm
    Dimensions (UAP-PTS, W × D × H)
    440 × 342 × 43mm
    Rated Voltage
    110 V or 220 V AC
    Input Voltage Range
    100 V to 240 V AC
    Power Frequency Range
    50 Hz or 60 Hz
    Maximum Power Consumption (Full Configuration)
    About 430W
    System Capacity - IVR Users
    The IVR of the UAP3300 system can connect to 23,040 users.
    System Capacity - Trunk Channels
    The UAP3300 provides a 30,720-channel trunk.
    System Capacity - Agents
    The UAP3300 provides up to 7,680 agents.
    Call Setup Performance
    When 30 calls are initiated concurrently, the average put-through duration is shorter than 1.5 seconds.
    Call Put-through Rate
    Put-through rate of calls ≥ 99.999%; average duration for dynamically switching voice encoding is shorter than 60 ms.
    MTBF
    Mean time between failures (MTBF): 10 years
    BHCA
    BHCA for each UAP3300: 4,000,000
    EMC Standards (1)
    EN 55022: 1998 + A1: 2000 + A2: 2003; EN 55024: 1998 + A1: 2001 + A2: 2003; CISPR 22: 2003; CISPR 24: 1997 + A1: 2001 + A2: 2002
    EMC Standards (2)
    IEC 61000-3-2: 2001 / EN 61000-3-2: 2000; IEC 61000-3-3: 2002 / EN 61000-3-3: 1995 + A1: 2001; ETSI EN 300 386 V1.3.3: 2005; AS/NZS CISPR 22: 2004; ANSI C63.4: 2003
    EMC Standards (3)
    IEC 61000-4-2: 2001 / EN 61000-4-2: 1995; IEC 61000-4-3: 2006 / EN 61000-4-3: 2002; IEC 61000-4-4: 2004 / EN 61000-4-4: 2004; IEC 61000-4-5: 2005 / EN 61000-4-5: 1995; IEC 61000-4-6: 2006 / EN 61000-4-6: 1996; IEC 61000-4-11: 2001 / EN 61000-4-11: 1995
    Security Specifications
    IEC 60950-1; EN 60950-1; UL 60950-1; CSA C22.2 No 60950-1; AS/NZS 60950-1; BS EN 60950-1; GB 4943
    Storage Temperature
    -40°C to +70°C
    Operating Temperature (Long-term)
    0°C to +45°C
    Operating Temperature (Short-term)
    -5°C to +55°C
    Humidity
    5% to 95% relative humidity, non-condensing
    Altitude
    Up to 3000 m (same performance within 3000 m)
    Weight
    1.48 kg

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    Discover unbeatable prices and fast shipping for the UA12DTU, Huawei UA12DTU Contact Center, 4E1 digital trunk/PCIe interface/Contact Center Board . Access the detailed UA12DTU, Huawei UA12DTU Contact Center, 4E1 digital trunk/PCIe interface/Contact Center Board datasheet and ensure you're getting the best deal with our reliable delivery service. Need assistance? Our free live chat support is here to help. For more information about the product and pricing, contact us via live chat or email us at [email protected].

    Quality Certifications

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    Q&A

    Questions & Answers

    What accessories can be used with the Huawei UA12DTU?

    Accessories include E1 cables, mounting brackets, and power supplies that are compatible with the UAP3300 series.

    How does the UA12DTU compare to similar digital trunk boards?

    The UA12DTU offers robust performance, high compatibility, and cost-effectiveness, making it a strong competitor against other similar digital trunk boards.

    Is the Huawei UA12DTU compatible with all Huawei contact center systems?

    Yes, the UA12DTU is designed to be fully compatible with Huawei's contact center solutions, ensuring seamless integration and operation.

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