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UA3M01AC3301, Huawei UAP3300 Universal Access Platform, Contact Center/AC integrated/with power

  • Brand: Huawei
  • Model: UA3M01AC3301
$10,994.00
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UA3M01AC3301, Huawei UAP3300 Universal Access Platform, Contact Center/AC integrated/with power
UA3M01AC3301, Huawei UAP3300 Universal Access Platform, Contact Center/AC integrated/with power US$10,994.00
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    UA3M01AC3301, Huawei UAP3300 Universal Access Platform, Contact Center/AC integrated/with power

    UA3M01AC3301, Huawei UAP3300 Universal Access Platform, Contact Center/AC integrated/with power

    100% Genuine Ready to Ship
    $10,994.00
    Overview
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    Overview

    Huawei UA3M01AC3301 Overview

    The Huawei UA3M01AC3301 UAP3300 Universal Access Platform is an enterprise-grade contact center switch platform designed for high-density voice and AC-integrated deployments. It supports up to 23,040 IVR users, 30,720 trunk channels, and 7,680 agents, delivering carrier-class reliability with a 10-year MTBF and call put-through rate ≥ 99.999%. With flexible 100–240 V AC power distribution, robust environmental tolerance, and integrated contact center features, it is ideal for large-scale service providers and enterprise contact centers.

    Product Highlights

    23,040
    IVR Users
    30,720
    Trunk Chs
    7,680
    CC Agents

    Product Applications Scenarios

    Service Providers
    The UA3M01AC3301 enables large carriers to aggregate up to 30,720 trunk channels, improving call completion and reducing churn while simplifying AC-powered contact center infrastructure.
    Enterprise Network
    Enterprises can centralize up to 7,680 agents on one UAP3300 platform, streamlining inbound and outbound voice services and cutting multi-box maintenance overhead by over 30%.
    Public Infrastructure
    Government and public hotlines benefit from 4,000,000 BHCA capacity and 99.999% call put-through, ensuring resilient citizen access even during peak or emergency events.

    Product Features Comparison

      Huawei Huawei Huawei Huawei
    Model UA3M01AC3301, Huawei UAP3300 Universal Access Platform, Contact Center/AC integrated/with power EH1D2G48SED0, Huawei CloudEngine Switch, 48×100/1000BASE-X SFP/Interface Card S5700-24TP-PWR-SI-AC, Huawei S5700 Switch, 24×GE PoE+/4×GE SFP/500W AC PSU S2750-20TP-PWR-EI-AC, Huawei S2750 Switch, 16x10/100 PoE+, 2xSFP, AC Power
    Brand Huawei Huawei Huawei Huawei
    Port Configuration n/a 100/1000BASE-X, 48 SFP 24×GE PoE+, 4×GE SFP 16×10/100, 4 uplink
    Switching Capacity n/a n/a n/a n/a
    Forwarding Rate n/a Based on line rate n/a n/a
    PoE Budget n/a n/a AC 500W PSU PoE
    Stacking Capability n/a n/a n/a Stack Easy Operation

    Optional Add-ons

    Model Number Description
    UA3M01PSU-AC Huawei AC power supply module for UAP3300 UA3M01AC3301 platform
    UA3M01IVR-LIC Huawei UAP3300 IVR capacity license expansion for large contact centers
    UA3M01AGT-LIC Huawei UAP3300 agent license pack for scaling concurrent call agents

    Quality Certifications

    • ISO 14001
    • ISO 9001
    • RoHS
    • REACH
    • CE
    • FCC
    Specification

    Huawei UA3M01AC3301 Specification

    Model
    UA3M01AC3301
    Brand
    Huawei
    Power Distribution System
    100 V to 240 V AC power distribution system
    Maximum Output Power
    275W
    Dimensions (Shelf) (W × D × H)
    436 × 420 × 264mm
    Dimensions (Main Control Board) (W × D)
    367 × 280mm
    Dimensions (Interface Board) (W × D)
    170 × 280mm
    Dimensions (UAP-PTS) (W × D × H)
    440 × 342 × 43mm
    Rated Voltage
    110 V or 220 V AC
    Input Voltage Range
    100 V to 240 V AC
    Power Frequency Range
    50 Hz or 60 Hz
    Maximum Power Consumption (Full Configuration)
    About 430W
    System Capacity - IVR Users
    The IVR of the UAP3300 system can connect to 23,040 users.
    System Capacity - Trunk Channels
    30,720-channel trunk
    System Capacity - Agents
    Up to 7,680 agents
    Call Setup Performance
    With 30 concurrent calls, average put-through duration < 1.5 s
    Call Put-Through Rate
    ≥ 99.999%
    Dynamic Voice Encoding Switch Time
    < 60 ms
    Mean Time Between Failures (MTBF)
    10 years
    BHCA per UAP3300
    4,000,000
    EMC Standards (1)
    EN 55022: 1998 + A1: 2000 + A2: 2003; EN 55024: 1998 + A1: 2001 + A2: 2003
    EMC Standards (2)
    CISPR 22: 2003; CISPR 24: 1997 + A1: 2001 + A2: 2002
    EMC Standards (3)
    IEC 61000-3-2: 2001 / EN 61000-3-2: 2000; IEC 61000-3-3: 2002 / EN 61000-3-3: 1995 + A1: 2001
    EMC Standards (4)
    ETSI EN 300 386 V1.3.3: 2005; AS/NZS CISPR 22: 2004; ANSI C63.4: 2003
    EMC Standards (5)
    IEC 61000-4-2: 2001 / EN 61000-4-2: 1995; IEC 61000-4-3: 2006 / EN 61000-4-3: 2002
    EMC Standards (6)
    IEC 61000-4-4: 2004 / EN 61000-4-4: 2004; IEC 61000-4-5: 2005 / EN 61000-4-5: 1995
    EMC Standards (7)
    IEC 61000-4-6: 2006 / EN 61000-4-6: 1996; IEC 61000-4-11: 2001 / EN 61000-4-11: 1995
    Safety Standards (1)
    IEC 60950-1; EN 60950-1
    Safety Standards (2)
    UL 60950-1; CSA C22.2 No 60950-1
    Safety Standards (3)
    AS/NZS 60950-1; BS EN 60950-1; GB 4943
    Storage Temperature
    -40°C to +70°C
    Operating Temperature (Long-Term)
    0°C to +45°C
    Operating Temperature (Short-Term)
    -5°C to +55°C
    Humidity
    5% to 95% relative humidity, non-condensing
    Altitude
    Up to 3000 m (same performance maintained up to 3000 m)
    Weight
    35.65 kg

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    Q&A

    Questions & Answers

    What accessories are available for the UA3M01AC3301?

    Standard accessories include power cables, mounting kits, and optional backup power units.

    How does the UA3M01AC3301 compare to similar products?

    The UA3M01AC3301 stands out due to its integrated AC frame components and high reliability under demanding conditions.

    How is the UA3M01AC3301 powered?

    The UA3M01AC3301 includes a built-in power supply system to ensure continuous operation.

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