New User Guide

1. Who is Router-switch.com?
   Selene Gong

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   Router-switch.com is a global network hardware supplier that supports enterprise IT teams, system integrators, and service providers throughout the full lifecycle of their network infrastructure — from initial deployment to expansion, maintenance, and replacement. Founded in 2002, ...
2. How to Order Network Hardware at Router-switch.com?
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   If you want to purchase Cisco, Huawei, HPE, or Dell here, welcome to contact us or place orders via the following ways: 1. Call Us You can call our professional sales: Tel: +1-626-239-8066 (USA), 852-30501066 (Hong Kong), 852-31746166 (Hong Kong) Fax: +852-3050-1066 (Hong ...
3. How to Pay? Unavailable by PayPal?
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   If PayPal is not available in your country, you can pay us via bank transfer or western union. More payment methods you can visit here You can also check the possible countries where Paypal is available as follows https://www.paypal.com/webapps/mpp/country-worldwide
4. Guarantee or Warranty for All Products?
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   Yes! Router-switch.com OFFERS original Cisco, Huawei, HPE and Dell products for all kinds of clients, such as resellers, system integrators and end-users. So the quality is 100% guaranteed. We will check all of your order during the packing stage to make sure right products are sent to the ...
5. Cannot Log In at Router-switch.com?
   leo peng

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   If you cannot log in at router-switch.com, please check the following instructions: Check your login details. To make sure it is correct username & passwords you used for registration. It might be a problem caused by Router-switch.com system maintenance, please wait a moment and try again. ...
6. Can I Trust Router-switch.com?
   Selene Gong

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   ✓ 20 Years Experience ✓ 18,000+ Enterprise Buyers ✓ 200+ Countries Served ✓ 20+ Global Brands Since 2002, Router-switch.com has evolved from a hardware supplier to a strategic partner for businesses worldwide. But we know the question on your mind: "How can you offer such ...
7. How to Verify Cisco Equipment Purchased from Router-Switch.com
   Selene Gong

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   Concerns about the authenticity and compliance of networking equipment are understandable in today's market. At Router-switch.com, we encourage customers to verify their Cisco equipment using official methods to ensure peace of mind, protect your network, and maximize your investment. This FAQ ...
8. Best Place to Buy Cisco Switches Online 2025: The Ultimate Guide for IT Buyers
   Selene Gong

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   When purchasing Cisco switches online, IT professionals and procurement teams face a critical challenge: Where can I find genuine Cisco hardware at competitive prices with reliable delivery and strong after-sales support? With myriad options available—from Cisco’s official site to ...
9. Understanding SLA Terms for ICT Integrators: A Practical Guide
   Selene Gong

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   Service Level Agreements (SLAs) are critical for ICT integrators and enterprise IT managers to ensure clear expectations, accountability, and measurable service quality. This article explains what does SLA stand for and the service level agreement definition, helping you navigate IT procurement ...
10. Cisco Smart Net SLA vs Third-Party Maintenance: Cost, Reliability, and Hybrid Options for ICT Integrators
    Selene Gong

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    In today’s digital enterprise environment, the stability and reliability of network infrastructure directly impact business continuity and customer experience. Mid-sized ICT integrators and enterprise IT managers often face the challenge of choosing between Cisco Smart Net SLA (Smart Net Total ...