Since 2002, Router-switch.com has evolved from a hardware supplier to a strategic partner for businesses worldwide. But we know the question on your mind: "How can you offer such low prices while promising quality?"
1. Is the Hardware Genuine? (Quality Assurance)
We understand the risks of the open market. That is why we adhere to a strict "Zero Tolerance" policy against quality compromise.
- 100% Verifiable S/N: All equipment comes from authorized distribution channels or surplus project stock. You can verify the Serial Number (S/N) on the manufacturer's official system. VERIFIED
- Refusing the "Three High-Risk Sources":
❌ No refurb-as-new (we sell what we advertise).
❌ No fake labeling (counterfeit goods are strictly prohibited).
- Global Secondary Inspection: Unlike drop-shippers, we have our own warehouses. Every item undergoes a secondary inspection for appearance, packaging, accessories, and S/N matching before it leaves our facility.
2. Why is the Price So Low? (The Business Model)
We Skip the Middlemen
Traditional Model: Vendor → National Distri → Regional Distri → Reseller → YOU (3-4 markups)
Our Model: Global Source/Inventory → Router-switch → YOU (Direct savings)
Global Price Arbitrage & $20M Inventory
Hardware prices vary by country. We utilize this "Global Price Delta" to source SKUs from the lowest-priced region globally. Combined with our $20M+ standing inventory (C9300, DL380, Fortigate, etc.), we buy in bulk to pass the savings to you.
3. What About Warranty & Support?
Many buyers worry that "Low Price = No Support". We prove them wrong with RS Care.
Technical Support by Certified Engineers
We don't just sell boxes. We provide solutions. Our team includes CCIE, HPE, and Dell certified engineers who provide:
- Free remote diagnosis and technical consultation.
- Configuration assistance and software upgrade advice.
- Compatibility checks for multi-brand environments.
Advanced RMA Process (RS Care 3-Year Warranty)
If a device fails and is covered by RS Care, we don't make you wait for the repair.
- We diagnose the issue remotely.
- We immediately ship a replacement unit to keep your project running.
- You send the faulty unit back to us, and we handle the factory return process.
*Note: If you purchase official manufacturer support (e.g., SmartNet) separately, you will fully enjoy the vendor's direct warranty services.
4. Is Router-switch.com Right for You?
We are the ideal partner if your project fits these profiles:
- Cross-Region Deployment: Need to deliver gear to branches in 5 different countries simultaneously? We act as your central "buffer warehouse" for precise global delivery.
- Multi-Brand Sourcing: Need Cisco switches, Fortinet firewalls, and HPE servers in one PO? We consolidate everything into one shipment, optimizing your logistics costs.
- SMB & Budget-Conscious Projects: If you can't get good pricing from local agents due to small volume, we offer enterprise-level discounts and free technical consulting regardless of your order size.
5. Your Security & Contact Info
- Risk-Free: 100% Money-back guarantee for quality issues.
- Secure Payment: PayPal Buyer Protection supported.
- Fast Shipping: Air/Sea/DHL/UPS options available globally.
Need to verify stock?
Global Support Lines:US: +1-626-239-8066 (11PM - 8AM PST)
HK: +852-30501066 (8AM - 6PM HKT)
Email: [email protected]
By Selene | Router-switch.com Team | 2025.12.18