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Knowledge Base

New User Guide

  1. Cannot Log In at Router-switch.com?
  2. Best Place to Buy Cisco Switches Online 2025: The Ultimate Guide for IT Buyers
  3. Free Cisco & Multi-Brand EOL/EOSL Checker Tool | Quickly Verify Cisco 5508 FTDs EOL Date
  4. Router-switch.com Transparency Statement (2025 Update)
  5. How Router-Switch Delivered Cisco Switches in Record Time for Emergency Projects [Case Study]
  6. Understanding SLA Terms for ICT Integrators: A Practical Guide
  7. Cisco Smart Net SLA vs Third-Party Maintenance: Cost, Reliability, and Hybrid Options for ICT Integrators
  8. Guarantee or Warranty for All Products?
  9. How to Verify Cisco Equipment Purchased from Router-Switch.com
  10. Top Factors to Consider When Choosing a Reliable Network Supplier in 2025
View All 16 articles

Shipping & Delivery

  1. Why Can't I Choose My Desired Courier?
  2. Global Cisco Equipment Delivery: How Router-switch Ships and Supports Customers Worldwide
  3. Can You Ship To My Country?
  4. How to Save on Shipping?
  5. How to Ship My Products?

After-sale Service

  1. Instructions for Returning Faulty Goods
  2. How to Cancel an Order before Payment and after Payment?
  3. How to Verify Cisco Equipment Purchased from Router-Switch.com
  4. How to Solve the Problems While Using the Products I Ordered?
  5. Who is Responsible for Product Damage or Loss during Transit?

Drop Shipping

  1. Drop shipping Guide for You
  2. Drop Shipping at Router-switch.com?
  3. The Drop Shipping
  4. Warranty/Returns Policy for Drop-Shippers

Taxes, Customs & Duties

  1. Why I was asked for "CPF" number? (Brazil Customers)
  2. The Tax You Need to Pay
  3. Customs Clearance Issues
  4. In the Case Of a Customs Hold

Checking Your Order

  1. How to Check My Order?
  2. How Do I Track My Order?
  3. What Does My Order Status Mean?
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