Who is Router-switch.com?

Router-switch.com is a global network hardware supplier that supports enterprise IT teams, system integrators, and service providers throughout the full lifecycle of their network infrastructure — from initial deployment to expansion, maintenance, and replacement.

Founded in 2002, Router-switch.com (Router Switch Ltd.) has focused exclusively on ICT hardware sourcing, delivery, and technical support for over two decades. Rather than positioning ourselves as a network design consultancy or vendor-aligned reseller, we work alongside customers as a practical procurement and support partner for real-world network operations.

Who We Serve

Router-switch.com works with:

• Enterprise IT and network operations teams
• System integrators and managed service providers (MSPs)
• Distributors and regional resellers
• Data centers, ISPs, and campus networks
• Organizations in manufacturing, finance, healthcare, education, and public sectors

Our customers range from SMB environments to large, multi-site enterprises operating mixed-vendor networks.

What We Actually Help With

Customers typically come to Router-switch.com when they face practical challenges such as:

• Hardware refresh projects involving multiple vendors
• EOL / EOS transitions and replacement planning
• Urgent spare parts or same-model replacements
• Continuing support for discontinued or hard-to-source SKUs
• Budget constraints that still require enterprise-grade hardware

Our role is to reduce procurement risk, shorten delivery timelines, and help customers keep their existing networks running reliably.

Broad Product Coverage, Ready-to-Ship Inventory

Router-switch.com offers a wide range of ICT hardware, including routers, switches, firewalls, wireless devices, servers, storage systems, optical modules, cables, and accessories.

We support major enterprise and carrier-grade brands such as Cisco, Huawei, HPE, Aruba, Dell, Juniper, Fortinet, Ruckus, NVIDIA Mellanox, Arista, Extreme, Ubiquiti, ZTE, Palo Alto, Check Point, and others. We are also fully authorized partners for select vendors including Ruckus, Dell, Ruijie, Topsec, and Lenovo.

To support urgent and large-scale projects, Router-switch.com maintains over $20 million USD in live inventory across warehouses on five continents, enabling global delivery typically within 1–5 business days, depending on destination and shipping method.

Authenticity, Quality Control, and Risk Reduction

Hardware authenticity and reliability are critical concerns for enterprise networks. Router-switch.com addresses these risks through strict internal controls:

• 100% original products, with verifiable serial numbers
• Long-standing refusal to source from high-risk or untraceable channels
• Secondary inspection and verification performed at global warehouses prior to shipment
• EOL / EOS and compatibility checks when requested

Our focus is not just availability, but predictable quality and operational confidence.

Technical Support: Real Scope, No Marketing Claims

Router-switch.com provides 100% free CCIE-certified technical support to customers, available during both pre-sales and post-sales stages.

This support typically includes:

• Hardware model and compatibility validation
• Configuration and deployment guidance
• Firmware and upgrade recommendations
• Assistance with common L2/L3 troubleshooting scenarios

Support is delivered remotely via email, live chat, or phone, and is designed to help customers avoid deployment errors and reduce downtime — not to replace in-house engineering teams or act as a full network design consultancy.

For customers with advanced operational requirements, Router-switch.com also offers optional premium support services, including 24/7 troubleshooting, traffic analysis, and configuration assistance for complex environments.

Warranty, RMA, and Business Continuity

To minimize operational risk after purchase, Router-switch.com provides:

• RS Care extended warranty on all purchases
• 3-year advanced warranty on original new products (up to 200% longer than typical industry standards)
• Advanced RMA options, including replacement shipment prior to return (based on membership level)

These services are designed to reduce downtime and ensure continuity when hardware issues occur.

Global Logistics Without Surprises

Router-switch.com ships worldwide using trusted carriers such as DHL, FedEx, and UPS, offering multiple delivery options based on order size and urgency.

Key logistics capabilities include:

• Express delivery for orders under 45 kg
• Air cargo options for large-volume shipments
• Optional DDP (Delivered Duty Paid) shipping, where import duties, taxes, and customs clearance are handled in advance
• Fully insured shipments with online tracking
• Replacement shipments in the event of confirmed loss

Customers can choose EXW, FOB, or DDP terms depending on their internal procurement processes.

Tools, Resources, and Procurement Transparency

Beyond hardware supply, Router-switch.com provides practical tools and resources to support informed purchasing decisions, including:

• Live inventory visibility and real-time quotations
• Vendor price reference tools and configuration utilities
• Free EOL / EOS checker and datasheet downloads
• Procurement support for multi-vendor environments

There is no minimum order quantity, and all products listed are available for immediate purchase.

 

Our Role in Your Network

For over 20 years, Router-switch.com has helped organizations keep their networks running — through product cycles, budget changes, and infrastructure transitions.

Whether you need a single replacement unit or ongoing access to enterprise network hardware across regions, our focus remains the same:

Reliable supply, verified quality, and practical technical support you can trust.