The IP Phone 7800 Series introduces 5 models (7811, 7821, 7841, 7861 and 7832) to the portfolio. The models range in their support, from a single line model for users with light voice communications needs to a 16-line model for highly active users of VoIP communications. There is also an audio conference phone which supports small conference/huddle rooms up to 6 people.
Read the main FEATURE COMPARISON OF the 7811, 7821, 7841, 7861 and 7832 Models
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Feature/Functionality |
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Intergral Switch |
10/100 |
10/100 |
10/100/1000 |
10/100 |
N/A |
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Display |
384 x 106 pixel-based, anti-glare graphical monochrome display |
396 x 162 pixel-based, anti-glare graphical monochrome display with white backlight |
396 x 162 pixel-based, anti-glare graphical monochrome display with white backlight |
396 x 162 pixel-based, anti-glare graphical monochrome display with white backlight |
384 × 128 pixel, monochrome display with white LED backlight |
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Integrated Video |
No |
No |
No |
No |
No |
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Touch Screen |
No |
No |
No |
No |
No |
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Speakerphone |
Yes (Narrowband) |
Yes |
Yes |
Yes |
Yes |
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Number of Line keys |
0 |
2 |
4 |
16 |
1 |
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Programmable (Soft) keys |
4 |
4 |
4 |
4 |
4 |
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Fixed Feature Keys |
11 (No headset audio key) |
11 |
11 |
11 |
11 |
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Advanced Features |
Wideband audio available with purchase of wideband handset; Mobile Remote Access without a VPN client through Cisco Expressway; Registration flexibility on-premises or to Cisco Webex in the cloud |
Multi-call per-line appearance Full Wideband Audio Electronic Hookswitch Support (Through AUX Port); Mobile Remote Access without a VPN client through Cisco Expressway; Registration flexibility on-premises or to Cisco Webex in the cloud |
Multi-call per-line appearance Full Wideband Audio Electronic Hookswitch Support (Through AUX Port); Mobile Remote Access without a VPN client through Cisco Expressway; Registration flexibility on-premises or to Cisco Webex in the cloud |
Multi-call per-line appearance Full Wideband Audio Electronic Hookswitch Support (Through AUX Port); Mobile Remote Access without a VPN client through Cisco Expressway; Registration flexibility on-premises or to Cisco Webex in the cloud |
360-degree Full Wideband Audio Expanded mute key eases participant access Raised edges enhances portability |
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Handsfree |
Yes |
Yes |
Yes |
Yes |
Yes |
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Message Waiting Indication |
Yes |
Yes |
Yes |
Yes |
Yes |
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Third Party XML Support |
Yes |
Yes |
Yes |
Yes |
Yes |
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Headset Port |
No |
Yes |
Yes |
Yes |
No |
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Signaling Protocal |
SIP |
SIP |
SIP |
SIP |
SIP |
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802-3AF |
Yes |
Yes |
Yes |
Yes |
Yes |
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Cisco Power |
No |
No |
No |
No |
No |
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PoE Classification |
Class 1 |
Class 1 |
Class 1 |
Class 1 |
Class 1 |
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DHCP |
Yes |
Yes |
Yes |
Yes |
Yes |
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802-1p/q |
Yes |
Yes |
Yes |
Yes |
Yes |
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Codecs |
G.711a/μ, G.722, G.729a, iLBC and OPUS |
G.711a, G.711u, G.729a, G.729b, G.729ab, G.722, Internet Low Bitrate Codec (iLBC) and OPUS |
G.711a, G.711u, G.729a, G.729b, G.729ab, G.722, Internet Low Bitrate Codec (iLBC) and OPUS |
G.711a, G.711u, G.729a, G.729b, G.729ab, G.722, Internet Low Bitrate Codec (iLBC) and OPUS |
G.711(u/A), G.729a, G.729ab, iLBC, iSAC, G.722, G.722.2, OPUS |
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Supported Cisco Call Control Platform(s) |
CUCM: 8.5.1, 8.62, 9.1.2, 10x and later Bus. Edition: 8.6.2 HCS: 9.1.2 Cisco Webex: Requires Cisco Webex Phone OS 11.0 or later |
CUCM: 8.5.1, 8.62, 9.1.2, 10x and later Bus. Edition: 8.6.2 HCS: 9.1.2 Cisco Webex: Requires Cisco Webex Phone OS 11.0 or later |
CUCM: 8.5.1, 8.62, 9.1.2, 10x and later Bus. Edition: 8.6.2 HCS: 9.1.2 Cisco Webex: Requires Cisco Webex Phone OS 11.0 or later |
CUCM: 8.5.1, 8.62, 9.1.2, 10x and later Bus. Edition: 8.6.2 HCS: 9.1.2 Cisco Webex: Requires Cisco Webex Phone OS 11.0 or later |
Cisco Webex (requires Cisco Webex Phone OS 12.0 or later); CUCM and Business Edition 6000/7000 10.5(2), 11.0, 11.5, 12.0 and later” |
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UC Manager Encryption Support (TLS/SRTP) |
Yes |
Yes |
Yes |
Yes |
Yes |
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Notes |
FIPS 140-2 Level 1: Requires Phone OS 11.5 or later |
FIPS 140-2 Level 1: Requires Phone OS 11.5 or later |
FIPS 140-2 Level 1: Requires Phone OS 11.5 or later |
FIPS 140-2 Level 1: Requires Phone OS 11.5 or later |
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PID |
CP-7811-K9= CP-7811-3PCC-K9= Multiplatform Phone: (Cisco-approved Service Providers) |
CP-7821-K9= (Charcoal); CP-7821-W-K9= (White); CP-7821-3PCC-K9= Multiplatform Phone: (Cisco-approved Service Providers) |
CP-7841-K9= (Charcoal); CP-7841-W-K9= (White); CP-7841-3PCC-K9= Multiplatform Phone: (Cisco-approved Service Providers) |
CP-7861-K9= (Charcoal); CP-7861-W-K9= (White); CP-7861-3PCC-K9= Multiplatform Phone: (Cisco-approved Service Providers) |
CP-7832-K9= (Charcoal) CP-7832-W-K9= (White) CP-7832-3PCC-K9= Multiplatform Phone (Cisco-approved Service Providers) |
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Datasheet URL |
View the All Cisco IP Phone 7800 Models
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