Cisco IP Phone 7800 Series Comparison: Cisco 7811 vs. Cisco 7821 vs. Cisco 7841 vs. 7861

Introduced in 2013, the Cisco IP Phone 7800 Series has introduced five models to the Cisco IP Phone portfolio: the IP Phone 7811(supporting one line), the IP Phone 7821 (supporting two lines), IP Phone 7841 (supporting four lines), IP Phone 7861 (supporting sixteen lines) and the Cisco IP Conference Phone 7832(ideal for office conference).

In this article, we compare four models: 7811, 7821, 7841 and 7861.

The line keys on each model are fully programmable. You can set up keys to support either lines, such as directory numbers, or call features like speed dialing. You can also boost productivity by handling multiple calls for each directory number, using the multi-call per-line appearance feature. Tri-color LEDs on the line keys support this feature and make the phone simpler and easy to use.

Main features of each models

Cisco IP Phone 7811 - Exceptional User Experience

1. High-resolution, graphical grayscale display for easier viewing
2. Dedicated fixed keys** for increased efficiency
3. A built-in speakerphone for hands-free communications
4. Wideband for enhanced audio, supported with an optional wideband handset

Cisco IP Phone 7821 - User Experience Enhancing Collaboration

1. Two-lines deliver more efficient call handling
2. High-resolution graphical grayscale display makes viewing easier
3. Dedicated fixed keys* ease communications for increased productivity
4. Built-in speakerphone supports hands-free communications
5. Wideband audio enhances clarity with the handset, speaker, or a headset

Cisco IP Phone 7841 - Easy-to-Use Experiences

1. Four line and programmable feature keys enable quick access to telephony features and staff
2. High-resolution, graphical grayscale display makes viewing easier
3. Dedicated fixed keys** ease communications for increased efficiency
4. Built-in speakerphone adds freedom with hands-free communications
5. Wideband for enhanced audio clarity is supported with handset, speaker, or a headset

Cisco IP Phone 7861 - Simplified, Improved Collaboration Experiences

1. Sixteen line and programmable keys offers quick access to features and staff
2. High-resolution, graphical, grayscale display for easier viewing
3. Dedicated fixed keys** for more efficient communications
4. Built-in speakerphone enables hands-free communication
5. Wideband audio enhances clarity when using a handset, speaker or a headset

Specifications Comparison: Cisco 7811 vs. Cisco 7821 vs. Cisco7841 vs. 7861

The IP Phone 7800 Series portfolio is ideal for any mid-sized to large enterprise company that wants to update its phone system from a traditional analog or digital-based system to an IP Communications system. It’s also an excellent choice if you’re seeking to expand your voice communications support with your current Cisco Unified Communications solution. Small businesses who have interest in the Cisco IP Phone 7800 Series, but have investment in or are considering third party hosted call control services, are also candidates for the IP Phone 7800 Series.

Related reading: Cisco IP Phone 7861 vs. Cisco IP Phone 7841 vs. Cisco IP Phone 7821