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CP-7861-K9, Cisco CP-7861, Unified IP Phone, 16 Lines, 3.5" Display, Handset Included

  • Brand: Cisco
  • Model: CP-7861-K9
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List Price: $457.00
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CP-7861-K9, Cisco CP-7861, Unified IP Phone, 16 Lines, 3.5" Display, Handset Included
CP-7861-K9, Cisco CP-7861, Unified IP Phone, 16 Lines, 3.5" Display, Handset Included US$242.00
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    CP-7861-K9, Cisco CP-7861, Unified IP Phone, 16 Lines, 3.5" Display, Handset Included

    CP-7861-K9, Cisco CP-7861, Unified IP Phone, 16 Lines, 3.5" Display, Handset Included

    100% Genuine Ready to Ship
    $457.00
    47% OFF
    $242.00
    Overview
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    Overview

    Cisco CP-7861-K9 Overview

    The Cisco CP-7861-K9 is a professional unified IP phone designed for business-grade voice communications. With support for Session Initiation Protocol (SIP) and wideband codecs like G.722, it delivers clear audio for busy enterprise and SMB environments across Asia, Europe, Africa, and North America. The 3.5" backlit display and 16-line capacity simplify call handling for receptionists, call center agents, and knowledge workers. Integrated 10/100 or 10/100/1000 Ethernet options, QoS (802.1Q/p) and IEEE 802.3af PoE enable efficient deployment by distributors and integrators.

    Product Highlights

    16
    Line Keys
    3.5"
    LCD Screen
    1,000M
    LAN Uplink

    Product Applications Scenarios

    Enterprise Network
    CP-7861-K9 streamlines everyday calling with 16 lines, SIP support, and LDAP directories, helping enterprises cut helpdesk tickets and reduce voice deployment costs by up to 30%.
    Service Providers
    For hosted PBX and SIP trunk services, CP-7861-K9 offers robust codec support and QoS tagging, lowering churn while enabling scalable multi-tenant voice offerings.
    Public Infrastructure
    In government, education, and healthcare offices, CP-7861-K9 adds secure SRTP/TLS voice, multilingual UI, and PLAR for emergency lines, improving responsiveness and compliance.

    Product Features Comparison

      Cisco Cisco Cisco Cisco
    Model CP-7861-K9, Cisco CP-7861, Unified IP Phone, 16 Lines, 3.5" Display, Handset Included CP-7841-K9, Cisco Unified IP Phone, 4 lines/High-res display/Gigabit Ethernet CP-7821-K9, Cisco 7821 IP Phone, 2 Lines/Backlit Display/PoE CP-8861-K9, Cisco IP Phone, VGA widescreen/Wi-Fi/Bluetooth
    Brand Cisco Cisco Cisco Cisco
    Signaling protocol support Session Initiation Protocol (SIP) n/a n/a Session Initiation Protocol (SIP)
    Codec support / Audio Codec Support G.711a/μ, G.722, G.729a, iLBC G.711, G.722, G.729ab, iLBC G.711a/渭, G.722, G.729ab, iLBC G.711 a-law and mu-law, G.722, G.729a, Internet Low Bitrate Codec (iLBC), and Internet Speech Audio Codec (iSAC)
    Lines / Lines Supported 16 lines (via key call features and line appearances) n/a 2 n/a
    Display 3.5” 396×162 pixels 3.5-inch (10cm) monochrome 3.5-inch, 396 x 162 pixels, grayscale VGA widescreen (via description), exact size n/a
    Ethernet switch 10/100BASE-T or 10/100/1000BASE-T 10/100/1000 BASE-T Ethernet network switch 2x 10/100Mbps n/a
    Power / Power options IEEE 802.3af PoE (Class 1 device); 48 VDC or optional CP-PWR-CUBE-3= IEEE 802.3af Power over Ethernet (PoE) Class 2 IEEE 802.3af PoE or local power supply (optional) n/a
    Key call / Call features + Dialing (E.164), Abbreviated dial, Call forward, Call park, Call Pickup, Conference, Mobility, Music on hold, Transfer, Voicemail, and more Hold, Resume, Call Transfer, Call Forwarding, Group Pickup Call forward, Call transfer, Call hold, Voicemail Extensive feature set including Hold, Transfer, Mobility, Meet-me conference, Visual voice mail
    Quality-of-service (QoS) CDP and 802.1Q/p, configurable 801.1Q VLAN header LLDP-MED, CDP, SRTP, 802.1x (via Network Features) n/a The phone supports Cisco Discovery Protocol and 802.1Q/p standards with Admin VLAN ID
    Security features Certificates, image/device/file/signaling authentication, SRTP (AES-128), TLS (AES-128/256), encrypted config, 802.1X, cryptography LLDP-MED, CDP, SRTP, 802.1x (via Network Features) Secure boot, Image authentication Secure boot, secure credential storage, TLS, SRTP, HTTPS, SSH, SSL VPN, 802.1x
    Language support Arabic, Bulgarian, Catalan, Chinese (China/Hong Kong/Taiwan), Croatian, Czech, Danish, Dutch, English (UK), Estonian, French, Finnish, German, Greek, Hebrew, Hungarian, Italian, Japanese, Latvian, Lithuanian, Korean, Norwegian, Polish, Portuguese (Portugal/Brazil), Romanian, Russian, Spanish (Columbia/Spain), Slovak, Swedish, Serbian (Serbia/Montenegro), Slovenian, Thai, Turkish Language support listed under CP-8861-K9 spec, not CP-7841-K9: n/a n/a Arabic, Bulgarian, Catalan, Chinese (China/Hong Kong/Taiwan), Croatian, Czech, Danish, Dutch, English (UK), Estonian, French (France/Canada), Finnish, German, Greek, Hebrew, Hungarian, Italian, Japanese, Latvian, Lithuanian, Korean, Norwegian, Polish, Portuguese (Portugal/Brazil), Romanian, Russian, Spanish (Columbia/Spain), Slovak, Swedish, Serbian (Serbia/Montenegro), Slovenian, Thai, Turkish
    Physical dimensions (H×W×D) 207 x 265 x 28mm (exclude foot stand) 207 x 206 x 28mm 8 x 6 x 1.5in. (203 x 152 x 38mm) 9.02 x 10.13 x 1.57in. (229.1 x 257.34 x 40mm) (exclude foot stand)
    Operational temperature 32 to 104°F (0 to 40°C) n/a 32°F to 104°F (0°C to 40°C) 32 to 104°F (0 to 40°C)
    Humidity Operating 10% to 90%, non-condensing; Non-operating 10% to 95%, non-condensing Operating 10 to 90%, noncondensing; Nonoperating 10 to 95%, noncondensing 10% to 95% (noncondensing) Operating 10 to 90%, noncondensing; Nonoperating 10 to 95%, noncondensing
    Certification and compliance Regulatory Compliance; CE Markings 2004/108/EC, 2006/95/EC; UL 60950, CAN/CSA-C22.2 No. 60950, EN/IEC 60950, AS/NZS 60950, GB4943; EMC emissions 47CFR Part 15 Class B, AS/NZS CISPR22 Class B, CISPR22, EN55022, ICES003 Class B, VCCI Class B, EN61000-3-2, EN61000-3-3, KN22 Class B; EMC immunity EN55024, CISPR24, EN60601-1-2, KN24, Armadillo Light; Telecom FCC Part 68 HAC, CS-03-HAC, AS/ACIF S004/S040, NZ PTC 220; TIA 810/920; IEEE 802.3, 802.3af, 802.3at n/a CE, UL 60950, CSA, FCC Part 15 (CFR 47) Class B Extensive safety, EMC, telecom, and radio compliance as listed, including CE, UL, FCC, IEEE 802.3/802.3af/802.3at

    Optional Add-ons

    Model Number Description
    CP-PWR-CUBE-3 Cisco external 48V power adapter for Cisco Unified IP Phones including CP-7861
    CP-7861-K9 Cisco replacement handset and phone set for the CP-7861 unified IP phone
    ASA-AC-PH-5585 Cisco AnyConnect VPN Phone license enabling secure IP phone VPN access via ASA 5585-X

    Quality Certifications

    • ISO 14001
    • ISO 9001
    • RoHS
    • REACH
    • CE
    • FCC
    Specification

    Cisco CP-7861-K9 Specification

    Model
    CP-7861-K9
    Brand
    Cisco
    Signaling protocol support
    鈼?nbsp; Session Initiation Protocol (SIP)
    Codec support
    鈼?nbsp; G.711a/μ, G.722, G.729a, iLBC
    Key call features support
    鈼?nbsp; + Dialing (E.164) 鈼?nbsp; Abbreviated dial 鈼?nbsp; Adjustable ringing and volume levels 鈼?nbsp; Adjustable display contrast 鈼?nbsp; Agent greeting 鈼?nbsp; Auto-answer 鈼?nbsp; Auto-detection of headset (Not available on the IP Phone 7811) 鈼?nbsp; Busy Lamp Field (BLF) (Not available on the IP Phone 7811) 鈼?nbsp; Call back 鈼?nbsp; Call forward 鈼?nbsp; Call history 鈼?nbsp; Call park 鈼?nbsp; Call Pickup 鈼?nbsp; Call timer 鈼?nbsp; Call waiting 鈼?nbsp; Caller ID 鈼?nbsp; cBarge 鈼?nbsp; Corporate directory 鈼?nbsp; Conference 鈼?nbsp; Cross Cluster Extension Mobility (EMCC) 鈼?nbsp; Dial from the list 鈼?nbsp; Direct transfer 鈼?nbsp; Do not disturb 鈼?nbsp; Extension Mobility (EM) 鈼?nbsp; Forced access codes and client matter codes 鈼?nbsp; Group call pickup 鈼?nbsp; Hold/resume 鈼?nbsp; Immediate divert 鈼?nbsp; Intercom (Not available on the IP Phone 7811) 鈼?nbsp; Join (Not available on the IP Phone 7811) 鈼?nbsp; Message-waiting indicator 鈼?nbsp; Meet me conference 鈼?nbsp; Mobility 鈼?nbsp; Music on hold 鈼?nbsp; Mute 鈼?nbsp; Network profiles (automatic) 鈼?nbsp; On- and off-network distinctive ringing 鈼?nbsp; Personal directory 鈼?nbsp; Privacy 鈼?nbsp; Private Line Automated Ringdown (PLAR) 鈼?nbsp; Redial 鈼?nbsp; Ring tone per line appearance 鈼?nbsp; Shared line 鈼?nbsp; Silent monitoring and recording 鈼?nbsp; Speed dial 鈼?nbsp; Time and date display 鈼?nbsp; Transfer 鈼?nbsp; Voicemail 鈼?nbsp; Whisper coaching
    Language support
    鈼?nbsp; Arabic (Arabic Area) 鈼?nbsp; Bulgarian (Bulgaria) 鈼?nbsp; Catalan (Spain) 鈼?nbsp; Chinese (China) 鈼?nbsp; Chinese (Hong Kong) 鈼?nbsp; Chinese (Taiwan) 鈼?nbsp; Croatian (Croatia) 鈼?nbsp; Czech (Czech Republic) 鈼?nbsp; Danish (Denmark) 鈼?nbsp; Dutch (Netherlands) 鈼?nbsp; English (United Kingdom) 鈼?nbsp; Estonian (Estonia) 鈼?nbsp; French (France) 鈼?nbsp; Finnish (Finland) 鈼?nbsp; German (Germany) 鈼?nbsp; Greek (Greece) 鈼?nbsp; Hebrew (Israel) 鈼?nbsp; Hungarian (Hungary) 鈼?nbsp; Italian (Italy) 鈼?nbsp; Japanese (Japan) 鈼?nbsp; Latvian (Latvia) 鈼?nbsp; Lithuanian (Lithuania) 鈼?nbsp; Korean (Korea Republic) 鈼?nbsp; Norwegian (Norway) 鈼?nbsp; Polish (Poland) 鈼?nbsp; Portuguese (Portugal) 鈼?nbsp; Portuguese (Brazil) 鈼?nbsp; Romanian (Romania) 鈼?nbsp; Russian (Russian Federation) 鈼?nbsp; Spanish (Columbia) 鈼?nbsp; Spanish (Spain) 鈼?nbsp; Slovak (Slovakia) 鈼?nbsp; Swedish (Sweden) 鈼?nbsp; Serbian (Republic of Serbia) 鈼?nbsp; Serbian (Republic of Montenegro) 鈼?nbsp; Slovenian (Slovenia) 鈼?nbsp; Thai (Thailand) 鈼?nbsp; Turkish (Turkey)
    Multiple ring tones
    鈼?nbsp; The phone supports user-adjustable ring tones.
    Directories
    鈼?nbsp; The phone identifies incoming messages and categorizes them for users on the screen. This makes it fast and easy to return calls using direct dial-back capability. The corporate directory integrates with the Lightweight Directory Access Protocol (LDAP) standard directory.
    Quality-of-service (QoS) options
    鈼?nbsp; The phone supports CDP and 802.1Q/p standards, and can be configured with an 801.1Q VLAN header containing the VLAN ID overrides configured by the Admin VLAN ID.
    Security
    鈼?nbsp; Certificates 鈼?nbsp; Image authentication 鈼?nbsp; Device authentication 鈼?nbsp; File authentication 鈼?nbsp; Signaling authentication 鈼?nbsp; Media encryption using Secure Real-Time Transfer Protocol (SRTP) using AES-128 鈼?nbsp; Signaling encryption using Transport Layer Security (TLS) Protocol using AES-128 or AES-256 鈼?nbsp; Encrypted configuration files 鈼?nbsp; 802.1X authentication 鈼?nbsp; Cryptography
    Configuration options
    鈼?nbsp; The user can configure IP address assignment statically or through the DHCP client.
    Physical dimensions (H×W×D)
    鈼?nbsp; IP Phone 7861: 207 x 265 x 28mm (exclude foot stand)
    Display
    鈼?nbsp; IP Phone 7861: 3.5” 396×162 pixels
    Ethernet switch
    鈼?nbsp; The phone has a 10/100BASE-T or a 10/100/1000BASE-T
    Phone casing composition
    鈼?nbsp; Polycarbonate acrylonitrile butadiene styrene (ABS) textured plastic.
    Power requirements
    鈼?nbsp; The phone is an interoperable IEEE 802.3af PoE (Class 1 device); 48 VDC is required; it can be supplied locally at the desktop using an optional AC-to-DC power supply (CP-PWR-CUBE-3=). Use of the power supply also requires the use of one of the corresponding AC country cords.
    Operational temperature
    鈼?nbsp; 32 to 104°F (0 to 40°C)
    Nonoperational temperature shock
    鈼?nbsp; 14 to 140°F (-10 to 60°C)
    Humidity
    鈼?nbsp; Operating 10% to 90%, non-condensing 鈼?nbsp; Non-operating 10% to 95%, non-condensing
    Cosmetic
    鈼?nbsp; Cisco cosmetic class A
    Certification and compliance
    鈼?nbsp; Regulatory Compliance 鈼?nbsp; CE Markings per directives 2004/108/EC and 2006/95/EC 鈼?nbsp; Safety 鈼?nbsp; UL 60950 Second Edition 鈼?nbsp; CAN/CSA-C22.2 No. 60950 Second Edition 鈼?nbsp; EN 60950 Second Edition (including A11 & A12) 鈼?nbsp; IEC 60950 Second Edition (including A11 & A12) 鈼?nbsp; AS/NZS 60950 鈼?nbsp; GB4943 鈼?nbsp; EMC - Emissions 鈼?nbsp; 47CFR Part 15 (CFR 47) Class B 鈼?nbsp; AS/NZS CISPR22 Class B 鈼?nbsp; CISPR22: 2005w/Amendment 1: 2005 Class B 鈼?nbsp; EN55022: 2006w/Amendment 1: 2007 Class B 鈼?nbsp; ICES003 Class B 鈼?nbsp; VCCI Class B 鈼?nbsp; EN61000-3-2 鈼?nbsp; EN61000-3-3 鈼?nbsp; KN22 Class B 鈼?nbsp; EMC - Immunity 鈼?nbsp; EN55024 鈼?nbsp; CISPR24 鈼?nbsp; EN60601-1-2 鈼?nbsp; KN24 鈼?nbsp; Armadillo Light 鈼?nbsp; Telecom 鈼?nbsp; FCC Part 68 HAC 鈼?nbsp; CS-03-HAC 鈼?nbsp; AS/ACIF S004 鈼?nbsp; AS/ACIF S040 鈼?nbsp; NZ PTC 220 鈼?nbsp; Industry Standards: TIA 810 and TIA 920 鈼?nbsp; Industry Standards: IEEE 802.3 Ethernet, IEEE 802.3af and 802.3at
    Weight
    1.64 kg

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    Questions & Answers

    What accessories are compatible with the Cisco Unified IP Phone CP-7861?

    Compatible accessories for the Cisco CP-7861 include headsets, power adapters, and additional key modules to expand its functionality.

    How does the CP-7861 compare to similar models in the Cisco IP Phones VOIP category?

    Compared to other models, the CP-7861 offers optimal performance for mid-sized businesses, delivering more features than entry-level phones but at a lower cost than premium options.

    What should I consider when choosing the Cisco CP-7861 for my business?

    When choosing the CP-7861, consider its robust feature set, ease of use, and overall cost-effectiveness to ensure it meets your business communication needs.

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