FC-10-FE9HF-212-02-12, Fortinet FortiMail License, 1 Year 4-Hour RMA/Premium Onsite

  • Brand: Fortinet
  • Model: FC-10-FE9HF-212-02-12
Rating:
100%
5/5.0
List Price: $4,652.78
20% OFF
$3,717.00
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    Overview

    Fortinet FC-10-FE9HF-212-02-12 Overview

    The FC-10-FE9HF-212-02-12 represents a pivotal advancement in secure email gateways, courtesy of Fortinet's formidable FortiMail-900F lineup. This specific offering encapsulates a comprehensive 1-year support package including 4-Hour Hardware response and Onsite Engineer Premium RMA Service, conditioned upon the possession of either FortiCare Premium or Elite subscriptions. Tailored for organizations prioritizing rapid response and maximal uptime, this service ensures your communication infrastructure remains impervious to threats and technically sound around the clock.

    Quick Spec

    Product CodeFC-10-FE9HF-212-02-12
    Service Duration1 Year
    Response Time4-Hour Hardware
    Service TypeOnsite Engineer Premium RMA Service
    PrerequisiteFortiCare Premium or Elite

    Product Features

    • Quick 4-hour hardware replacement response time
    • Access to certified onsite engineers for premium support
    • Compatibility with FortiMail-900F model, ensuring targeted support
    • Requirement of FortiCare's Premium or Elite subscription for validity
    • Enhances the integrity and uptime of email security gateways

    Product Applications

    In scenarios where rapid response is critical to maintaining operations, such as in financial services, healthcare institutions, and government sectors, the FC-10-FE9HF-212-02-12 service ensures minimal downtime. Its utility spans not just in emergency hardware failures but also in routine maintenance and upgrades, ensuring seamless communication channels remain uncompromised, thus safeguarding the confidentiality and integrity of sensitive information.

    Supported Options

    FortiCare PremiumEnhanced support package
    FortiCare EliteComprehensive support package
    FortiMail-900FEmail security gateway

    Compare to Similar Items

    FC-10-FE9HM-211-02-12- 24-Hour Hardware response, Onsite support not included
    FC-10-FE9HG-210-02-12- Same day Hardware replacement, No onsite engineer service
    FC-10-FE9HF-312-02-12- 4-Hour Hardware response, Includes extended 2-Year service

    Get more information

    For further details about the FC-10-FE9HF-212-02-12 and how it can elevate your organization's email security infrastructure, do not hesitate to get in touch through Live Chat or email us at [email protected]. Our team is ready to assist you with comprehensive product insights and pricing information.

    Quality Certifications

    • ISO 14001
    • ISO 9001
    • RoHS
    • REACH
    • CE
    • FCC
    Specification

    Fortinet FC-10-FE9HF-212-02-12 Specification

    FC-10-FE9HF-212-02-12 Specifications

    Product Name FortiMail-900F
    Service Type 4-Hour Hardware and Onsite Engineer Premium RMA Service
    Service Duration 1 Year
    Required Service Level Requires FortiCare Premium or FortiCare Elite
    Service Availability 24 Hours a day / 7 Days a week
    Response Time 4 Hours
    RMA Support Advanced hardware replacement with onsite support
    Eligible Products FortiMail-900F Series Products
    Service Coverage Hardware defects and failures, Firmware updates and upgrades
    Onsite Support Availability Included in service package
    Direct Access to Support Direct access to technical support experts
    Service Code FC-10-FE9HF-212-02-12
    Contract Type Premium RMA Service Contract
    Hardware Coverage Yes, includes hardware replacement
    Software Support Yes, includes firmware updates and upgrades
    Technical Support 24x7 access to support
    Activation Requirement Product registration and contract activation required
    Renewable Yes, service can be renewed annually
    Geographical Coverage Global, subject to local service availability
    Reporting and Management Access to support portal for case management
    Compliance and Standards Adheres to industry standards and protocols

    Quality Certifications

    Need Help? Technical Experts Available Now.

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    Q&A

    Questions & Answers

    Are there alternative RMA Services to the FortiMail-900F for Fortinet products?

    Yes, Fortinet offers other RMA services like next-business-day replacement.

    What common issues might necessitate using FortiMail-900F RMA Service?

    Hardware failures, significant performance degradation, and critical component malfunctions.

    What accessories are compatible with the FortiMail-900F service plan?

    Standard FortiMail hardware accessories and parts are compatible.

    How does FortiMail-900F RMA Service compare to other Fortinet RMA services?

    It offers a faster 4-hour response time and includes onsite engineering, unlike standard RMA services.

    Warranty
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    Warranty Coverage & RMA Instructions
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