FC-10-03960-211-02-12, Fortinet FortiGate License, 1 Year 4-Hour RMA/FortiCare Premium/Elite Required

  • Brand: Fortinet
  • Model: FC-10-03960-211-02-12
Rating:
80%
4/5.0
List Price: $16,994.72
8% OFF
$15,571.00
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    Overview

    Fortinet FC-10-03960-211-02-12 Overview

    The Fortinet FC-10-03960-211-02-12 is a premium service offering designed for businesses that require a high level of reliability and support for their FortiGate-3960E-DC hardware. This 1-year service ensures rapid 4-hour hardware delivery, providing enhanced response times to minimize downtime. Note that FortiCare Premium or FortiCare Elite subscriptions are required to avail this service.

    Quick Spec

    Product Name FortiGate-3960E-DC
    Service Duration 1 Year
    Response Time 4 Hours
    Service Type Premium RMA Service
    Requirement FortiCare Premium or FortiCare Elite

    Product Features

    • Round-the-clock support for critical hardware issues.
    • 4-hour expedited hardware delivery service.
    • Dedicated support with FortiCare Premium or Elite subscriptions.
    • Minimization of unexpected downtime.
    • Comprehensive hardware replacement coverage.

    Product Applications

    • Data Centers: Ensure business continuity with rapid hardware replacement services for critical network infrastructure.
    • Large Enterprises: Maintain high network availability and reduce downtime impacts with quick hardware support.
    • Managed Service Providers: Offer top-tier SLA compliance to end-users with premium support and reduced repair times.

    Supported Options

    Accessory Model
    FortiGate 10G SFP+ Transceiver FG-TRAN-SFP+SR
    FortiGate 40G QSFP+ Transceiver FG-TRAN-QSFP+SR4
    FortiCare Premium Support FC-10-PREM-247-02-12

    Compare to Similar Items

    Model Difference
    FC-10-03960-213-02-12 Includes 2-Year 4-Hour Hardware Delivery Premium RMA Service.
    FC-10-03960-215-02-12 Includes 3-Year 4-Hour Hardware Delivery Premium RMA Service.
    FC-10-03960-210-02-12 Includes 1-Year Next Business Day Hardware Delivery Premium RMA Service.

    Get more information

    For further details about the Fortinet FC-10-03960-211-02-12 or to inquire about pricing, please contact us via Live Chat or email us at [email protected].

    Quality Certifications

    • ISO 14001
    • ISO 9001
    • RoHS
    • REACH
    • CE
    • FCC
    Specification

    Fortinet FC-10-03960-211-02-12 Specification

    FC-10-03960-211-02-12 Specifications

    Brand Fortinet
    Product Name FC-10-03960-211-02-12
    Service Description FortiGate-3960E-DC 1 Year 4-Hour Hardware Delivery Premium RMA Service
    Service Duration 1 Year
    Hardware Replacement 4-Hour Delivery
    RMA Service Premium
    Requirements Requires FortiCare Premium or FortiCare Elite
    Service Type Replacement
    Support Time 24x7
    Service Method On-site
    Response Time 4 Hours
    Compatibility FortiGate-3960E-DC
    Renewable Yes
    Regions Covered Global
    Service Level Agreement (SLA) Yes
    Preventative Maintenance No
    Online Support Yes
    Phone Support Yes
    Emergency Parts Dispatch Yes
    Hardware Coverage Included
    Contract Type Subscription

    Quality Certifications

    Need Help? Technical Experts Available Now.

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    Q&A

    Questions & Answers

    Are there alternative products to the FortiGate-3960E-DC Premium RMA Service?

    Alternatives include other RMA services from Fortinet with different delivery times or varying levels of support, but may not offer the same rapid response.

    What is a common troubleshooting step for issues with the FortiGate-3960E-DC Premium RMA Service?

    Ensure that your FortiCare Premium or Elite support is active and contact Fortinet support to verify eligibility and request RMA services.

    What accessories are available with the FortiGate-3960E-DC Premium RMA Service?

    The service primarily includes the replacement hardware; additional accessories, if needed, can be purchased separately.

    How does the FortiGate-3960E-DC Premium RMA Service compare with other similar products?

    This service offers a competitive advantage with its 4-hour hardware delivery, providing faster response times compared to other standard RMA services.

    Warranty
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    Warranty Coverage & RMA Instructions
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