FC-10-002KE-247-02-12, Fortinet FC-10-002KE-247-02-12 License, 1 Year FortiCare Premium Support

  • Brand: Fortinet
  • Model: FC-10-002KE-247-02-12
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    Overview

    Fortinet FC-10-002KE-247-02-12 Overview

    The Fortinet FC-10-002KE-247-02-12 represents the FortiGate-2000E series with a 1 Year FortiCare Premium Support service. This high-performance network security appliance ensures robust protection and support to meet the most demanding needs of modern enterprise environments. FortiCare Premium Support offers expedited issue resolution, advice, and comprehensive coverage to keep your network secure and efficient.

    Quick Spec

    Brand Fortinet
    Model Number FC-10-002KE-247-02-12
    Product Name FortiGate-2000E 1 Year FortiCare Premium Support
    Service Duration 1 Year
    Support Type FortiCare Premium

    Product Features

    • 24x7 Support with fast response times
    • Comprehensive hardware replacement service
    • Advanced device configuration and troubleshooting assistance
    • Proactive monitoring and threat intelligence
    • Access to FortiCare technical resources and updates

    Product Applications

    • Large Enterprise Data Centers: Ensure uninterrupted protection and performance with around-the-clock support and immediate hardware replacement.
    • Managed Security Service Providers (MSSPs): FortiCare Premium Support offers a reliable service framework to maintain and manage multiple client environments efficiently.
    • Financial Institutions: Protect sensitive data and maintain regulatory compliance with the expert assistance and proactive threat intelligence provided by FortiCare Premium Support.

    Supported Options

    Accessory Model
    FortiGate-2000E Power Supply FG-2000E-PS
    FortiGate-2000E Network Interface Module FG-2000E-NIM
    FortiGate-2000E Transceiver FG-TRAN-QSFP+

    Compare to Similar Items

    Model Difference
    FG-1000E Lower throughput and fewer network interfaces
    FG-500E Mid-range performance with fewer advanced features
    FG-3000E Higher capacity and advanced clustering capabilities

    Get more information

    For further details and pricing information, contact us via Live Chat or email us at [email protected].

    Quality Certifications

    • ISO 14001
    • ISO 9001
    • RoHS
    • REACH
    • CE
    • FCC
    Specification

    Fortinet FC-10-002KE-247-02-12 Specification

    FC-10-002KE-247-02-12 Specifications

    Brand Fortinet
    Product Name FortiGate-2000E 1 Year FortiCare Premium Support
    Product Model FC-10-002KE-247-02-12
    Support Type Premium Support
    Duration 1 Year
    Hardware Replacement Advanced Replacement
    24x7 Support Yes
    Access to Firmware Updates Yes
    Global Technical Support Yes
    Remote Consulting Included
    Onsite Support Optional
    Ticketing System FortiCare Web Service
    Escalation Support Available
    Software Updates Yes
    Priority Support Yes
    Service Level Agreement Included
    Coverage Hours 24x7
    Support Channels Email, Phone, Web
    Technology Updates Continuous
    Device Compatibility FortiGate-2000E

    Quality Certifications

    Need Help? Technical Experts Available Now.

    • +1-626-655-0998 (USA)
      UTC 15:00-00:00
    • +852-2592-5389 (HK)
      UTC 00:00-09:00
    • +852-2592-5411 (HK)
      UTC 06:00-15:00
    Need Help? Technical Experts Available Now.
    Q&A

    Questions & Answers

    Are there alternative support options for FortiGate-2000E other than the 1 Year FortiCare Premium?

    Yes, alternatives include Standard Support with different coverage levels like 8x5 support and different contract durations.

    What accessories or add-ons are recommended with FortiGate-2000E 1 Year FortiCare Premium Support?

    Recommended add-ons include additional security licenses, FortiAnalyzer for log analysis, and FortiManager for centralized management.

    How does FortiGate-2000E 1 Year FortiCare Premium Support compare to similar products?

    It offers more comprehensive support with 24x7 assistance and advanced hardware replacement compared to standard support packages which may have limited hours and no advanced hardware replacement.

    What common troubleshooting steps are advised for FortiGate-2000E hardware issues?

    Common steps include checking hardware connections, ensuring firmware is up-to-date, and contacting FortiCare Support for advanced troubleshooting and replacement services.

    Warranty
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    Warranty Coverage & RMA Instructions
    • Extended, Worry-Free Warranty Coverage
      Extended, Worry-Free Warranty Coverage
      • Factory New Sealed Enterprise Hardware: 3 Years
      • Factory New Sealed Consumer Devices: 1 Year
      Visit Warranty Policy page for more information
    • How to Get Support
      How to Get Support
      If you encounter issues with products, please reach out to your dedicated sales representative. They will assist with diagnostics, remote troubleshooting, and RMA processing if necessary.
      Visit Contact Us page for more support options.

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