Articles by tag "IT Administration"

1. How to Upgrade Cisco 9300 Switches: A Complete Guide to IOS-XE Firmware Updates
   Selene Gong

   42
   For IT administrators and purchasing decision-makers in small to medium-sized enterprises (SMEs), maintaining an up-to-date network infrastructure is essential for performance, security, and supportability. This guide explains how to upgrade Cisco 9300 Series switches, particularly their IOS-XE ...
2. Cisco Finesse Login: Step-by-Step Guide for IT Admins and Call Center Managers
   Selene Gong

   19
   Cisco Finesse is a core component of modern contact centers, serving as the agent and supervisor desktop interface. For IT administrators and call center managers, mastering Finesse login, understanding user roles, and troubleshooting common issues are crucial for seamless operations and ...
3. Fortinet Endpoint Security: Complete Protection Guide
   Selene Gong

   18
   Endpoint security has become the frontline of defense in modern enterprise networks. With hybrid work, remote access, and diverse device types, organizations must protect endpoints—including laptops, servers, and IoT devices—from increasingly sophisticated threats. This guide provides IT ...
4. Forced Authorization Codes (FAC) in Cisco CallManager: Complete Guide for IT Administrators
   Selene Gong

   19
   Controlling communication costs and ensuring secure, accountable call management are key responsibilities for IT administrators in enterprise environments. The Forced Authorization Code (FAC) feature in Cisco Unified Communications Manager (CUCM, formerly Cisco CallManager) allows organizations ...
5. Should Small Businesses Still Use Non-Meraki Cisco Switches?
   Selene Gong

   18
   For many small businesses, the choice between Cisco Meraki cloud-managed switches and traditional non-Meraki Cisco switches is both a technical and financial decision. While Meraki offers simplicity and centralized monitoring, non-Meraki switches—such as Catalyst 1000, 9200, or Cisco Business ...