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Name:	801009-00
Model:	801009-00 - Alcatel-Lucent Network Professional Services
Brand:	Alcatel-Lucent
Detail:	After Hours On-site Professional Services Support Service for Customers with an Alcatel-Lucent Support Agreement. This service provides Alcatel-Lucent Professional Services on-site support between 5 PM and 8 AM local time. Monday through Friday. all day Saturday. Sunday and national holidays. NOTE This service may only be purchased by customers requiring services outside of the standard installation and/or troubleshooting offering. Travel and expenses are included.
	Rating: 100% 5/5.0 1 Review
Availability:	Item Backordered
Condition:	New Factory Sealed

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Express Shipping to United States
2-6 Days, via DHL, FedEx, UPS, etc.

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801009-00

After Hours On-site Professional Services Support Service for Customers with an Alcatel-Lucent Support Agreement. This service provides Alcatel-Lucent Professional Services on-site support between 5 PM and 8 AM local time. Monday through Friday. all day Saturday. Sunday and national holidays. NOTE This service may only be purchased by customers requiring services outside of the standard installation and/or troubleshooting offering. Travel and expenses are included.

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Overview

801009-00 Overview

The Alcatel-Lucent 801009-00 is an After Hours On-site Professional Services Support Service tailored for customers with an existing Alcatel-Lucent Support Agreement. This specialized service provides professional on-site support beyond regular business hours, specifically between 5 PM and 8 AM local time on weekdays, and all day on Saturdays, Sundays, and national holidays. Ideal for clients who need assistance outside standard installation or troubleshooting offerings, this package also includes travel and expenses.

Quick Spec

Service Hours	5 PM - 8 AM (Monday to Friday), All day Saturday, Sunday, and national holidays
Service Type	On-site Professional Services
Travel and Expenses	Included
Pre-requisites	Alcatel-Lucent Support Agreement
Scope	Installation and Troubleshooting

Product Features

● Available for after-hours on-site support
● Inclusive of travel and expenses
● Service available on national holidays
● Provided by certified Alcatel-Lucent professionals
● Tailored for specific customer support needs

Product Applications

● Emergency troubleshooting and repair during non-business hours
● On-site support for critical system updates and installations
● Comprehensive maintenance during weekends or holidays

Supported Options

Accessory	Model
Remote Support Access	RSA-2000
Backup Kit	BK-8010
Additional Support Hours	ASH-500

Compare to Similar Items

Model	Difference
Alcatel-Lucent 801008-00	Standard business hours only
Alcatel-Lucent 801010-00	Includes only remote support services
Alcatel-Lucent 801011-00	Advanced on-site support without travel costs

Get more information

Contact us through Live Chat or email us at sales@router-switch.com for further information about Alcatel-Lucent 801009-00 and its price. Check Alcatel-Lucent 801009-00 price and 801009-00 datasheet, buy Alcatel-Lucent 801009-00 with the best price and fast shipping. Free Live Chat support is available.

Quality Certifications

Specification

801009-00 Specification

801009-00 Specifications
Brand	Alcatel-Lucent
Product Name	801009-00
Service Type	After Hours On-site Professional Services Support
Availability	5 PM to 8 AM (local time), Monday through Friday
Additional Availability	All day Saturday, Sunday, and national holidays
Requirement	Must have an Alcatel-Lucent Support Agreement
Target Customers	Customers requiring services outside of standard installation and/or troubleshooting offerings
Service Provider	Alcatel-Lucent Professional Services
Support Scope	On-site support
Travel and Expenses	Included
Customizable Service	No
Service Level Agreement (SLA)	Available upon request
Response Time	Varies based on location and availability
Service Duration	Yearly contract
Minimum Purchase Requirement	One-off purchase required
Exclusions	Standard installation and troubleshooting
Support Contact	Alcatel-Lucent Support Line
Service Initiation	Upon prior agreement and schedule
Region	Service available globally
Cancellation Policy	Subject to terms and conditions
Renewal	Automatic unless opted out