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Model: CP-8861-K9 Cisco 8800 IP Phone
Detail: Cisco IP Phone CP-8861-K9, BYOD, widescreen VGA, Wi-FI, Bluetooth, High-quality Voice Communication
List Price: US$715.00
Price: $300.00
You save: US$415.00 (58% OFF)
Condition: Brand New Sealed
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US$ 300.00 In stock Brand New Sealed
CP-8861-K9 SMARTnet Service Tool.

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Overview (CP-8861-K9)

Cisco CP-8861-K9 integrates 5 inches high-resolution widescreen VGA backlit color display. It supports 10/100/1000 Ethernet switch.

Quick Specs

Figure 1 shows the appearance of the CP-8861-K9.


Table 1 shows the Quick Spec.

Product Code



5” high-resolution (800 x 480) WVGA color display

Ethernet Switch


Programmable Line Keys


Number of Line Keys


Full Duplex Speakerphone


Wideband Audio


PoE Classification

Class 4

Bluetooth / DECT


KEM (Key Expansion Module)

Three Optional KEM

Third-party Call Control


Replaceable Bezel

Yes (Black, Silver)

Wall Mountable


Package Weight

1.81 Kg

Product Details

Before you use the Cisco IP Phone 8861, it should connect to the corporate IP telephony network.

Figure 2 shows the bottom ports of this IP Phone.

CP-8861-K9 Back Panel




AC power wall plug (optional)

Network port (10/100 SW) connection. IEEE 802.3af power enabled.

Access port (10/100 PC) connection.

Auxiliary port (optional).

Handset connection.

Analog headset connection (optional).

2 USB ports

1 USB mini ports

Audio In/Out ports

Figure 3 shows the buttons and hardware.

CP-8861-K9 Front Panel






Handset light strip

Mute button

Programmable feature

buttons and Session


Headset button

Phone screen


Softkey buttons

Volume button

Navigation cluster and Select button

Applications button

Release Button

Messages button

Transfer button

Contacts button

Hold/Resume button

Back button

Conference button


Speakerphone button


Figure 4 shows key expansion module.

CP-8861-K9 Key expansion module

CP-8861-K9 offers up to 3 optional Key Expansion Modules. The modules should order separately.

Compare to Similar Items

Table 2 shows the comparison of Cisco IP Phone 8831, 8841, 8851 and 8861.






Ethernet Switch





Programmable Line Keys





Number of Line Keys





Full Duplex Speakerphone





Wideband Audio





PoE Classification

Class 3

Class 2

Class 3

Class 4

Bluetooth / DECT

DECT (mics)




Third-party Call Control





Replaceable Bezel


Yes (Black, Silver)

Yes (Black, Silver)

Yes (Black, Silver)

Wall Mountable





Get more information

Do you have any question about the Cisco IP Phone 8861/K9?

Contact us now via Live Chat or cisco@router-switch.com.


Specification (CP-8861-K9)

CP-8861-K9 Specifications

Audio codec support

  • G.711 a-law and mu-law, G.722, G.729a, Internet Low Bitrate Codec (iLBC), and Internet Speech Audio Codec (iSAC)

Key call features support

  • + Dialing
  • Abbreviated dialing
  • Adjustable ring tones and volume levels
  • Adjustable display brightness
  • Agent greeting
  • Auto-answer
  • Auto-detection of headset
  • cBarge
  • Busy Lamp Field (BLF)
  • Busy Lamp Field (BLF) Pickup
  • Busy Lamp Field (BLF) speed dial
  • Callback
  • Call forward
  • Call forward notification
  • Call filter
  • Call history lists
  • Call park
  • Call pickup
  • Call timer
  • Call waiting
  • Call chaperone
  • Caller ID
  • Corporate directory
  • Conference, including traditional Join feature
  • Cross Cluster Extension Mobility (EMCC)
  • Direct transfer
  • Extension mobility
  • Fast-dial service
  • Forced access codes and client matter codes
  • Group call pickup
  • Hold
  • Intercom
  • Immediate divert
  • Malicious-caller ID
  • Message-waiting indicator (MWI)
  • Meet-me conference
  • Mobility
  • Music on hold (MoH)
  • Mute
  • Network profiles (automatic)
  • On- and off-network distinctive ringing
  • Personal directory
  • PickUp
  • Predialing before sending
  • Privacy
  • Private Line Automated Ringdown (PLAR)
  • Redial
  • Ring tone per line appearance
  • Service URL
  • Shared line
  • Silent monitoring and recording
  • Speed dial
  • Time and date display
  • Transfer
  • Uniform Resource Locator (URI) dialing
  • Visual voice mail
  • Voice mail
  • Whisper coaching

Electronic hookswitch

  • You can control the hookswitch electronically with a third-party headset connected to either the USB or auxiliary port, or directly paired with the phone through Bluetooth.

Cisco Intelligent Proximity

  • Audio path moving sends audio through the IP Phone 8861 for a mobile device-connected call.
  • Call history synchronization allows you to view placed and missed calls of your mobile device from the IP Phone 8861.
  • Contact synchronization allows you to synchronize the contact objects from your mobile device to your IP Phone 8861

Quality-of-service (QoS) options

  • The phone supports Cisco Discovery Protocol and 802.1Q/p standards, and can be configured with an 801.1Q VLAN header containing the VLAN ID overrides configured by the Admin VLAN ID.

Network features

  • Session Initiation Protocol (SIP) for signaling
  • Session Description Protocol (SDP)
  • IPv4 and IPv6
  • User Datagram Protocol (UDP) (used only for Real-Time Transport Protocol [RTP] streams)
  • Dynamic Host Configuration Protocol (DHCP) client or static configuration
  • Gratuitous Address Resolution Protocol (GARP)
  • Domain Name System (DNS)
  • Trivial File Transfer Protocol (TFTP)
  • Secure Hypertext Transfer Protocol (HTTPS)
  • VLAN
  • Real-Time Transport Protocol (RTP)
  • Real-Time Control Protocol (RTCP)
  • Cisco Peer-to-Peer Distribution Protocol (PPDP)
  • Cisco Discovery Protocol
  • LLDP (including LLDP-MED)
  • Switch speed auto-negotiation

Security features

  • Secure boot
  • Secure credential storage
  • Device authentication
  • Configuration file authentication and encryption
  • Image authentication
  • Random bit generation
  • Hardware cryptographic acceleration
  • Certificate Authority Proxy Function (CAPF)
  • Manufacturer-Installed Certificates (MIC)
  • Locally Significant Certificates (LSC)
  • Ethernet 802.1x supplicant options: Extensible Authentication Protocol-Flexible Authentication via Secure Tunneling (EAP-FAST) and Extensible Authentication Protocol-Transport Layer Security (EAP-TLS)
  • Signaling authentication and encryption using TLS
  • Media authentication and encryption using SRTP
  • HTTPS for client and server
  • Secure Shell (SSH) Protocol server
  • Secure Sockets Layer (SSL)-based VPN client

Physical dimensions
(H × W × D)

  • 9.02 x 10.13 x 1.57 in. (229.1 x 257.34 x 40 mm) (exclude foot stand)


  • 2.62 lb (1.19 kg)

Phone-casing composition

  • Polycarbonate acrylonitrile butadiene styrene (ABS) textured plastic; Cosmetic class A

Operational temperature

  • 32 to 104°F (0 to 40°C)

Nonoperational temperature shock

  • 14 to 140°F (-10 to 60°C)


  • Operating 10 to 90%, noncondensing
  • Nonoperating 10 to 95%, noncondensing

Language support

  • Arabic (Arabic Area)
  • Bulgarian (Bulgaria)
  • Catalan (Spain)
  • Chinese (China)
  • Chinese (Hong Kong)
  • Chinese (Taiwan)
  • Croatian (Croatia)
  • Czech (Czech Republic)
  • Danish (Denmark)
  • Dutch (Netherlands)
  • English (United Kingdom)
  • Estonian (Estonia)
  • French (France)
  • French (Canada)
  • Finnish (Finland)
  • German (Germany)
  • Greek (Greece)
  • Hebrew (Israel)
  • Hungarian (Hungary)
  • Italian (Italy)
  • Japanese (Japan)
  • Latvian (Latvia)
  • Lithuanian (Lithuania)
  • Korean (Korea Republic)
  • Norwegian (Norway)
  • Polish (Poland)
  • Portuguese (Portugal)
  • Portuguese (Brazil)
  • Romanian (Romania)
  • Russian (Russian Federation)
  • Spanish (Columbia)
  • Spanish (Spain)
  • Slovak (Slovakia)
  • Swedish (Sweden)
  • Serbian (Republic of Serbia)
  • Serbian (Republic of Montenegro)
  • Slovenian (Slovenia)
  • Thai (Thailand)
  • Turkish (Turkey)

Certification and compliance

  • Regulatory compliance

◦   CE Markings per directives 2004/108/EC and 2006/95/EC

  • Safety

◦   UL 60950 Second Edition

◦   CAN/CSA-C22.2 No. 60950 Second Edition

◦   EN 60950 Second Edition (including A11 & A12)

◦   IEC 60950 Second Edition (including A11 & A12)

◦   AS/NZS 60950

◦   GB4943

  • EMC - Emissions

◦   47CFR Part 15 (CFR 47) Class B

◦   AS/NZS CISPR22 Class B

◦   CISPR22: 2005 w/Amendment 1: 2005 Class B

◦   EN55022: 2006 w/Amendment 1: 2007 Class B

◦   ICES003 Class B

◦   VCCI Class B

◦   EN61000-3-2

◦   EN61000-3-3

◦   KN22 Class B

  • EMC - Immunity

◦   EN55024

◦   CISPR24

◦   EN60601-1-2

◦   KN24

◦   Armadillo Light

  • Telecom

◦   FCC Part 68 HAC

◦   CS-03-HAC

◦   AS/ACIF S004

◦   AS/ACIF S040

◦   NZ PTC 220

◦   Industry Standards: TIA 810 and TIA 920

◦   Industry Standards: IEEE 802.3 Ethernet, IEEE 802.3af and 802.3at

◦   Korea (RRA Public Notification 2010-36, Nov 01, 2010)

◦   Korea (RRA Announce 2011-2, Feb28, 2011)

  • Radio

◦   FCC Part 15.247 (CFR 47)

◦   FCC Part 2.1093 (BT RF Exposure TR)

◦   RSS-102 (BT RF Exposure TR)

◦   RSS-210

◦   EN 300.328

◦   EN50385 (BT RF Exposure TR)

◦   EN 301-489-1

◦   EN 301-489-17

◦   EN 301-893

◦   NCC LP0002

◦   Korea (RRL No. 2006-128, RRL No. 2006-129)

◦   Japan Bluetooth GFSK/EDR


Q&A (CP-8861-K9)

Why can't I see all the active calls on my phone?

When there are more calls than available session buttons on the phone, you can scroll to see them. Calls are sorted from oldest to newest, with the oldest call at the top of the list.

How do I redirect an incoming call when I am on a call?

To redirect an incoming (ringing) call while on another call, highlight the incoming call, and then press Decline. Otherwise press Decline to redirect the current, active call.

How do I silence a ringing call, if I'm on a call?

You can silence the incoming (ringing) call. Press Volume down once, and then let the incoming call go to the target number (voice mail or predetermined number set up the system administrator).

What is the difference between the buttons on the left and those on the right of the screen?

Your phone has feature buttons on the left and call session buttons on the right. Use the feature buttons to access features (such as speed dial) or select a phone line. Use call session buttons to perform call-related tasks, such as making a new call, resuming a held call, or checking your voicemail. The positions of the session buttons and feature buttons can be reversed on phones that use a locale with a right-to-left reading orientation, such as Hebrew and Arabic.

Why do the softkeys keep changing?

Softkeys act on the selected (highlighted) call or menu item only. The softkeys that display depend on the call or item you have selected.

What is the best way to look at calls when I have a shared line or multiple lines?

If you have a shared line or multiple lines, it is recommended that you use the All Calls feature to view calls. When you press the All Calls button (on the left), all calls for all your lines are listed on the phone screen in chronological order (oldest first). If you do not have an All Calls button, contact your system administrator to set up this feature. Your administrator can also set up your primary line key to act the same as the All Calls button.

What should I do if I accidentally press a button while on a call?

If you are on a call and press a button for another line, your line view will change. Your current call disappears from view and calls for the newly selected line are displayed. To redisplay the call you are on, select the line that it is on, press All Calls, or, press the Primary line key if it is set up by your administrator to display all calls.

What does the Swap softkey do?

The Swap softkey allows you to toggle between two calls before completing the transfer or creating a conference. This allows you to consult privately with the party or parties on each call before combining the calls into a conference.

Can I cancel a conference or transfer procedure after I have started it?

Yes, before completing a conference or transfer, you can press Release or Cancel to cancel it.

Why does my phone not work "wake up" when it worked before?

If your system administrator has set up your phone for EnergyWise, the phone may be sleeping (powered down). Your system administrator sets your phone to sleep at a certain time and wake (power up) at a certain time. Your phone wakes up at the time your system administrator configured. You can press the Select button to wake your phone up. Contact your system administrator to have the sleep and wake up times changed.

What happens to video when I put a call on hold?

Video transmission is blocked until you resume the call.

Shipping & Payment


Cargo will be delivered within 1 day after payment arrived. Tracking Number will be offered once delivery done.

Delivery OptionsEstimated Delivery Time
DHL 2-4 business days
Fedex 2-4 business days
Hong Kong EMS 5-10 business days
Hong Kong Air Parcel 10-20 business days
By Sea 10-20 business days


Above mentioned information are just for your reference only,we will keep you posted for the tracking delivery schedule.There are two delivery options available for by air and by sea:

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Deliver to door:

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Router-switch.com is responsible for transporting goods to door after you have made the payment.

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Item conditions are "New Sealed" or "Used / Refurbished".
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Return Material Authorization (RMA) Process

Standard Hardware Warranty Policy:

Original new sealed Cisco product: 1 Year
Used Cisco product: 3 Month

The Support Contacts:

If your Cisco products failed, you must contact your sales representative to verify product failure. If the problem still can't correct by remote support methods i.e. email or phone support, the RMA procedure will issue.

Standard Services

Branch Offices : Hong Kong | USA | UK
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Customer Reviews

4.9 5
4.9 (7 reviews)
5 Stars
4 Stars
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Share your thoughts with other customers?

Posted on 9/14/2016
Verified Buyer
wonderful company and nice seller

Great product, wonderful company and nice seller.

Posted on 8/11/2016
Verified Buyer
Great phones, cheaper than Cisco.

Great phones, cheaper than Cisco.

Posted on 9/5/2015
Verified Buyer
easy-to-use IP Phone 8861

easy to use. I git the white color option.

Posted on 8/30/2015
Verified Buyer

does not have a camera on this CP-8861-K9.

Posted on 7/23/2015
Verified Buyer
Phones work great

Phones work great.the speaker phone is very good and has excellent clarity

Posted on 7/22/2015
Verified Buyer

For us, the Cisco designs new IP Phone so fast that we can't upgrade the old IP phones quickly.

Posted on 9/12/2014
Verified Buyer
Very good phones

Very good phones, these look very polished and have been received very well. They were a bit difficult to get working with our VPN setup but they seem reliable once the settings were tweaked.

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