CP-8865-K9, Cisco 8800 IP Phone, 5-inch Display/HD Audio/USB Port

  • Brand: Cisco
  • Model: CP-8865-K9
  • In Stock
    • United States
    • United Kingdom
    • Germany
    • United Arab Emirates
    • Singapore
    • India
    • Hong Kong
Rating:
98%
4.9/5.0
List Price: $920.00
62% OFF
$353.00
  • 100% Genuine
    100% Genuine
    Original, factory-verified
    3-Year Warranty
    3-Year Warranty
    Extended, enterprise-grade
    Years Expertise
    24 Years Expertise
    Proven, deployment-focused
  • Condition
    • Original New
    Related
    Express Shipping to United States Get Shipping Estimate
    Estimated shipping time: 2–6 business days via DHL, FedEx, UPS and more
    expert
    Certified Expertise Builds Trust
    CCIE · JNCIE · NSE7 · ACDX · HPE Master ASE · Dell Server/AI Expert
    • Faster Delivery, Globally Ready

      Faster Delivery, Globally Ready

      20+ years of supply chain expertise for faster multi-stop delivery with smooth customs.

      48H Worldwide Shipping
      10+ Global Warehouses
    • Keep Projects On Time

      Keep Projects On Time

      Reliable availability and real-time shipment visibility to keep every critical IT project on schedule.

    • Leading Global Distributor Since 2002

      Leading Global Distributor
      Since 2002

      A global ICT bridge delivering authentic hardware and trusted service for over 20 years.

        21500+ Enterprise Clients Served200+ Countries & Regions Covered
    • Worry-Free Coverage with RSCare

      Worry-Free Coverage with RSCare

      3-Year warranty for enterprise hardware, including advanced RMA, diagnostics, spare parts support, and OEM service compatibility.

      Cisco SmartNet
      HPE Foundation Care
      Dell ProSupport
      Juniper Care
      Fortinet Support
    • Your Trusted Genuine Source

      Your Trusted Genuine Source

      Authorized partnerships with 30+ brands, including Cisco, HPE, Dell, Juniper, and Fortinet.

      100% Authentic Products
      100,000+ Multi-Brand SKUs Available
    Overview

    Cisco CP-8865-K9 Overview

    The IP Phone 8865 combines an attractive new ergonomic design with 720p HD video and wideband audio for crystal-clear voice communications, “always-on” reliability. It offers encrypted voice communications for enhanced security and access to a comprehensive suite of unified communications features.

    Quick Specs

    Table 1 shows the Quick Spec.

    Product Code

    CP-8865-K9

    Display

    5” high-resolution (800 × 480) WVGA color display

    Ethernet Switch

    10/100/1000

    Integrated Video

    Yes – 720p HD, H.264 AVC

    Camera: 80 degree FOV, 25 degree tilt up/down;

    Manual shutter (privacy)

    Programmable Soft Keys

    4

    Number of Line Keys

    5

    Full Duplex Speakerphone

    Yes

    Wideband Audio

    Yes

    PoE Classification

    Class 4

    Third-party Call Control

    Yes

    Replaceable Bezel

    Yes (Black, Silver)

    Product Details

    Figure 1 shows the buttons and hardware.

    CP-8865-K9

    Note:

    Handset light strip Mute button
    Programmable feature buttons and Session buttons Headset button
    Camera Keypad
    Softkey buttons Volume button
    Navigation Contacts button
    Release Button Applications button
    Transfer button Messages button
    Hold/Resume button Messages button
    Conference button Handset
    Speakerphone button    

    Figure 2 shows key expansion module.

    CP-8865-K9 with key expansion module

    CP-8865-K9 offers optional Key Expansion Modules. The modules should order separately.

    Get More Information

    Do you have any question about the Cisco IP Phone 8865/K9?

    Contact us now via Live Chat or [email protected].

    Quality Certifications

    • ISO 14001
    • ISO 9001
    • RoHS
    • REACH
    • CE
    • FCC
    Specification

    Cisco CP-8865-K9 Specification

    CP-8865-K9 Specifications

    Hardware Features

    Ergonomic design

    ●  The phone offers an easy-to-use interface and provides a traditional telephony-like user experience

    Graphical display

    ●  The 800 × 480, 24-bit color, 5-in. WVGA display provides scrollable access to calling features and text-based XML applications

    Video

    ●  720p HD video (encode and decode)

    ●  H.264 and Cisco Application Visibility and Control (AVC)

    Handset

    ●  The handset is a standard wideband-capable audio handset (connects through an RJ-9 port)

    ●  The standard coiled cord has a custom end for concealed cable routing beneath the phone (cord length is approximately 21 in. [55 cm] coiled and up to 72 in. (183 cm) extended)

    ●  The handset is hearing aid-compatible (HAC) and meets Federal Communications Commission (FCC) loudness requirements for the Americans with Disabilities Act (ADA). You can achieve Section 508 loudness requirements by using industry-standard inline handset amplifiers such as Walker Equipment W-10 or CE-100 amplifiers. The dial pad is also ADA-compliant

    Speakerphone

    ●  The full-duplex speakerphone gives you flexibility in placing and receiving calls with hands free. For added security, the audible dual tone multifrequency (DTMF) tones are masked when the speakerphone mode is used.

    Analog headset

    ●  The analog headset jack is a standard wideband-capable RJ-9 audio port

    AUX port

    ●  You can use an auxiliary port to support electronic hookswitch control with a third-party headset connected to it

    External audio ports

    ●  The phone has a 3.5-mm stereo line in/out jack (for optional external headset, speakers, or headphones)

    USB

    ●  Two USB ports enhance the usability of call handling by enabling wired or wireless headsets, in addition to providing charging capability to mobile devices such as smartphones or tablets

    ◦   A side USB port provides up to 500mA power output at 5V or 2.5W

    ◦   A back USB (in yellow) port provides 500mA power output and is upgradable to support up to 2.1A power output at 5V or 10.5W

    Ethernet switch

    ●  An internal 2-port Cisco Ethernet switch allows for a direct connection to a 10/100/1000BASE-T Ethernet network (IEEE 802.3i/802.3u/802.3ab) through an RJ-45 interface with single LAN connectivity for both the phone and a co-located PC

    ●  The system administrator can designate separate VLANs (IEEE 802.1Q) for the PC and phone, providing improved security and reliability of voice and data traffic

    Bluetooth

    ●  The phone offers Bluetooth Enhanced Data Rate (EDR) Class 1 technology (up to 66-ft [20m] range)

    ●  Hands-Free Profile (HFP) is supported for untethered headset connections and voice communications

    ●  Phone Book Access Profile (PBAP) is supported for phone book object exchange between devices

    Wi-Fi client

    ●  As an alternative to wired Ethernet, the 8865 supports a Wi-Fi radio with integrated antenna enabling connectivity to a Wi-Fi access-point infrastructure, thereby saving on the labor costs of pulling Ethernet cables to every work location. Complete Wi-Fi specifications are included in Table 3 later in this document

    Keys

    ●  The phone has the following keys:

    ◦   Line keys

    ◦   Soft keys

    ◦   Back and release keys

    ◦   Four-way navigation and select keys

    ◦   Hold/Resume, Transfer, and Conference keys

    ◦   Messaging, Application, and Directory keys

    ◦   Standard keypad

    ◦   Volume-control toggle key

    ◦   Speakerphone, Headset, and Mute keys

    Backlit indicator

    ●  The phone supports backlit indicators for the audio path keys (Handset, Headset, and Speakerphone), select key, line keys, and message waiting

    Replaceable bezel

    ●  The phone includes a black bezel; an optional silver bezel is also orderable separately

    Dual-position foot stand

    ●  The display is easy-to-view and the buttons and keys are easy-to-use. The two-position foot stand supports viewing angles of 35 and 50 degrees; you can remove the foot stand for wall mounting, with mounting holes located on the base of the phone

    Wall-mountable

    ●  You can install the phone on a wall using an optional wall-mount kit (orderable separately)

    Key expansion module (KEM)

    ●  The phone supports up to three KEMs to expand from 5- to 113-line buttons. You have the convenience of many speed dials or programmable features

    Physical security

    ●  The phone is compatible with the Kensington Security Slot (K-Slot) antitheft system

    Power Features

    IEEE Power over Ethernet (PoE)

    ●  IEEE Power over Ethernet class 4. The phone is compatible with IEEE 802.3af, 802.3at and UPOE switch blades and supports both Cisco Discovery Protocol and Link Layer Discovery Protocol - Power over Ethernet (LLDP-PoE)

    Cisco IP Phone Power Cube 4

     

    ●  This optional power cube is used as an AC-to-DC (48V) power supply for non-PoE deployments. Use of the power cube 4 also requires the use of one of the corresponding AC country cords

    Cisco Power Injector

    ●  8865 is compatible with Cisco Aironet Power Injector AIR_PWRINJ6=, which can provide an alternative POE solution when the LAN switch doesn’t support POE and the customer mandates one RJ45 cable to the table strategy.

    Call-Control Support

    Cisco Unified Communications Manager

    ●  8.5.1 (non-secured mode only)

    ●  8.6.2

    ●  9.1.2

    ●  10.5.2

    ●  11.0 and later

    Cisco Unified Communications Manager Express
    (Unified CME)

    ●  Planned to be supported in 11.5

    Cisco Business Edition 6000 (BE 6000)

    ●  8.6.2

    ●  9.1.2

    ●  10.5.2

    ●  11.0 and later

    Cisco Hosted Collaboration Solution (HCS)

    ●  8.6.2 and later (using supported Cisco Unified UCM versions listed previously)

    Audio codec support

    ●  G.711 a-law and mu-law, G.722, G.729a, Internet Low Bitrate Codec (iLBC), and Internet Speech Audio Codec (iSAC)

    Key call features support

    ●  + Dialing

    ●  Abbreviated dialing

    ●  Adjustable ring tones and volume levels

    ●  Adjustable display brightness

    ●  Agent greeting

    ●  Application launch pad

    ●  Auto-answer

    ●  Auto-detection of headset

    ●  cBarge

    ●  Busy Lamp Field (BLF)

    ●  BLF Pickup

    ●  BLF speed dial

    ●  Callback

    ●  Call forward

    ●  Call forward notification

    ●  Call filter

    ●  Call history lists

    ●  Call park

    ●  Call pickup

    ●  Call timer

    ●  Call waiting

    ●  Call chaperone

    ●  Caller ID

    ●  Corporate directory

    ●  Conference, including traditional Join feature

    ●  Cross Cluster Extension Mobility (EMCC)

    ●  Direct transfer

    ●  Extension mobility

    ●  Fast-dial service

    ●  Forced access codes and client matter codes

    ●  Group call pickup

    ●  Hold

    ●  Intercom

    ●  Immediate divert

    ●  Malicious-caller ID

    ●  Message-waiting indicator (MWI)

    ●  Meet-me conference

    ●  Mobility

    ●  Music on hold (MoH)

    ●  Mute

    ●  Network profiles (automatic)

    ●  On- and off-network distinctive ringing

    ●  Personal directory

    ●  PickUp

    ●  Predialing before sending

    ●  Privacy

    ●  Private Line Automated Ringdown (PLAR)

    ●  Redial

    ●  Ring tone per line appearance

    ●  Service URL

    ●  Shared line

    ●  Silent monitoring and recording

    ●  Speed dial

    ●  Time and date display

    ●  Transfer

    ●  Uniform Resource Identifier (URI) dialing

    ●  Visual Voicemail

    ●  Voicemail

    ●  Whisper coaching

    Mobility and remote access

    You can deploy the phones remotely with the following two options:

    ●  You can have your phone remotely registered to the on-premises network through a built-in VPN client if the administrator has provisioned this VPN feature

    ●  You also can directly connect to the on-premises network without VPN through Cisco Expressway if you are provided with log-in credentials. Contact your system administrator

    Electronic hookswitch

    ●  You can control the hookswitch electronically with a third-party headset connected to either the USB or auxiliary port, or directly paired with the phone through Bluetooth

    Cisco Intelligent Proximity

    ●  Audio path moving sends audio through the phone for a mobile device-connected call

    ●  Call-history synchronization allows you to view placed and missed calls of your mobile device from the 8865

    ●  Contact synchronization allows you to synchronize the contact objects from your mobile device to your 8865

    Quality-of-service (QoS) options

    ●  The phone supports Cisco Discovery Protocol and 802.1Q/p standards, and you can configure it with an 801.1Q VLAN header containing the VLAN ID overrides configured by the Admin VLAN ID

    Network features

    ●  Session Initiation Protocol (SIP) for signaling

    ●  Session Description Protocol (SDP)

    ●  IPv4 and IPv6

    ●  User Datagram Protocol (UDP) (used only for Real-Time Transport Protocol [RTP] streams)

    ●  Dynamic Host Configuration Protocol (DHCP) client or static configuration

    ●  Gratuitous Address Resolution Protocol (GARP)

    ●  Domain Name System (DNS)

    ●  Trivial File Transfer Protocol (TFTP)

    ●  Secure HTTP (HTTPS)

    ●  VLAN

    ●  Real-Time Transport Protocol (RTP)

    ●  Real-Time Control Protocol (RTCP)

    ●  Cisco Peer-to-Peer Distribution Protocol (PPDP)

    ●  Cisco Discovery Protocol

    ●  LLDP (including LLDPMedia Endpoint Discovery [LLDP-MED])

    ●  Switch speed auto-negotiation

    Security features

    ●  Secure boot

    ●  Secure credential storage

    ●  Device authentication

    ●  Configuration file authentication and encryption

    ●  Image authentication

    ●  Random bit generation

    ●  Hardware cryptographic acceleration

    ●  Certificate Authority Proxy Function (CAPF)

    ●  Manufacturer-Installed Certificates (MIC)

    ●  Locally Significant Certificates (LSC)

    ●  Ethernet 802.1x supplicant options: Extensible Authentication Protocol-Flexible Authentication via Secure Tunneling (EAP-FAST) and Extensible Authentication Protocol-Transport Layer Security (EAP-TLS)

    ●  Signaling authentication and encryption using TLS

    ●  Media authentication and encryption using SRTP

    ●  HTTPS for client and server

    ●  Secure Shell (SSH) Protocol server

    ●  Secure Sockets Layer (SSL)-based VPN client

    Physical dimensions

    (H × W × D)

    ●  9.01 x 10.13 x 3.87 in. (228.78 x 257.34 x 98.39 mm) (excluding foot stand)

    Weight

    ●  2.97 lb (1.35 kg)

    Phone-casing composition

    ●  Polycarbonate acrylonitrile butadiene styrene (ABS) textured plastic; Cosmetic class A

    Operating temperature

    ●  32 to 104°F (0 to 40°C)

    Nonoperating temperature shock

    ●  14 to 140°F (-10 to 60°C)

    Humidity

    ●  Operating 10 to 90%, noncondensing

    ●  Nonoperating 10 to 95%, noncondensing

    Language support

    ●  Arabic (Arabic Area)

    ●  Bulgarian (Bulgaria)

    ●  Catalan (Spain)

    ●  Chinese (China)

    ●  Chinese (Hong Kong)

    ●  Chinese (Taiwan)

    ●  Croatian (Croatia)

    ●  Czech (Czech Republic)

    ●  Danish (Denmark)

    ●  Dutch (Netherlands)

    ●  English (United Kingdom)

    ●  Estonian (Estonia)

    ●  French (Canada)

    ●  French (France)

    ●  Finnish (Finland)

    ●  German (Germany)

    ●  Greek (Greece)

    ●  Hebrew (Israel)

    ●  Hungarian (Hungary)

    ●  Italian (Italy)

    ●  Japanese (Japan)

    ●  Latvian (Latvia)

    ●  Lithuanian (Lithuania)

    ●  Korean (Korea Republic)

    ●  Norwegian (Norway)

    ●  Polish (Poland)

    ●  Portuguese (Portugal)

    ●  Portuguese (Brazil)

    ●  Romanian (Romania)

    ●  Russian (Russian Federation)

    ●  Spanish (Columbia)

    ●  Spanish (Spain)

    ●  Slovak (Slovakia)

    ●  Swedish (Sweden)

    ●  Serbian (Republic of Serbia)

    ●  Serbian (Republic of Montenegro)

    ●  Slovenian (Slovenia)

    ●  Thai (Thailand)

    ●  Turkish (Turkey)

    Certification and compliance

    ●  Regulatory compliance

    ◦   CE Markings per directives 2004/108/EC and 2006/95/EC

    ●  Safety

    ◦   UL 60950 Second Edition

    ◦   CAN/CSA-C22.2 No. 60950 Second Edition

    ◦   EN 60950 Second Edition (including A11 and A12)

    ◦   IEC 60950 Second Edition (including A11 and A12)

    ◦   AS/NZS 60950

    ◦   GB4943

    ●  EMC - Emissions

    ◦   47CFR Part 15 (CFR 47) Class B

    ◦   AS/NZS CISPR22 Class B

    ◦   CISPR22: 2005 w/Amendment 1: 2005 Class B

    ◦   EN55022: 2006 w/Amendment 1: 2007 Class B

    ◦   ICES003 Class B

    ◦   VCCI Class B

    ◦   EN61000-3-2

    ◦   EN61000-3-3

    ◦   KN22 Class B

    ●  EMC - Immunity

    ◦   EN55024

    ◦   CISPR24

    ◦   EN60601-1-2

    ◦   KN24

    ◦   Armadillo Light

    ●  Telecom

    ◦   FCC Part 68 HAC

    ◦   CS-03-HAC

    ◦   AS/ACIF S004

    ◦   AS/ACIF S040

    ◦   NZ PTC 220

    ◦   Industry Standards: TIA 810 and TIA 920

    ◦   Industry Standards: IEEE 802.3 Ethernet, IEEE 802.3af and 802.3at

    ◦   Korea (RRA Public Notification 2010-36, Nov. 1, 2010)

    ◦   Korea (RRA Announce 2011-2, Feb. 28, 2011)

    ●  Radio

    ◦   FCC Part 15.247 (CFR 47)

    ◦   FCC Part 2.1093 (BT RF Exposure TR)

    ◦   RSS-102 (BT RF Exposure TR)

    ◦   RSS-210

    ◦   EN 300.328

    ◦   EN50385 (BT RF Exposure TR)

    ◦   EN 301-489-1

    ◦   EN 301-489-17

    ◦   EN 301-893

    ◦   NCC LP0002

    ◦   Korea (RRL No. 2006-128, RRL No. 2006-129)

    ●  Japan Bluetooth GFSK/EDR

    Quality Certifications

    Need Help? Technical Experts Available Now.

    • +1-626-655-0998 (USA)
      UTC 15:00-00:00
    • +852-2592-5389 (HK)
      UTC 00:00-09:00
    • +852-2592-5411 (HK)
      UTC 06:00-15:00
    Need Help? Technical Experts Available Now.
    Q&A

    Questions & Answers

    How does the CP-8865-K9 compare to other Cisco 8800 series IP phones?

    The CP-8865-K9 offers superior video capability, integrated Bluetooth, and a higher resolution screen compared to other models like CP-8845 and CP-8851.

    What are common troubleshooting steps for the CP-8865-K9 Cisco 8800 IP Phone?

    Common troubleshooting includes rebooting the device, checking network connections, ensuring the latest firmware is installed, and consulting the user manual.

    Can the CP-8865-K9 Cisco 8800 IP Phone be used in a VoIP setup?

    Yes, the CP-8865-K9 is designed for VoIP setups, providing high-quality audio and video communication over internet networks.

    Is router-switch.com a reliable distributor?

    Absolutely. As a multi-brand authorized distributor, router-switch.com is directly certified by leading technology manufacturers. We guarantee 100% genuine products, competitive pricing, and full manufacturer warranties and support.

    Warranty
    • Your Trusted Global ICT Partner

      Delivering reliable, cross-border fulfillment with 20+ years of expertise, backed by rigorous QC, fast logistics, and worldwide warehousing.
      Global warehousing
      Global warehousing
      10+ hubs positioned for fast international dispatch and stable availability.
      Seamless cross-border
      Seamless cross-border
      QC-verified packing and predictable delivery via FedEx, DHL, UPS.
      Your Trusted Global ICT Partner
    • ICT Tools Hub for Confident Monitoring

      ICT Tools Hub for Confident Monitoring

      Stay informed on product lifecycle status and real-time inventory availability—supporting confident planning, sourcing, and operational execution.
      EOL/EOSL Checker
      Verify product lifecycle status to plan purchases and avoid EOL/EOSL risks.
      Request VIP Inventory Portal Access
      Connect via live chat for VIP access to real-time inventory on priority SKUs.
    • Certified Experts Across Leading Vendors

      Professional guidance for network, security & data center builds, delivered by certified experts with extensive, hands-on deployment experience.
      Multi-vendor engineering
      Multi-vendor engineering
      Certified expertise across Cisco, HPE, Aruba, Dell, Juniper, Huawei and Fortinet.
      Deployment-ready guidance
      Deployment-ready guidance
      Faster, safer rollouts with project-focused engineering guidance.
      Certified Experts Across Leading Vendors

    The Choice of 21,500 +Global Customers

    • Ford
    • Disney
    • Nestle
    • Toyota
    • Walmart
    • Philips
    • Ups
    • Huatt
    • Hsbc
    • Novartis
    • Siemens Healthineers
    • Bt
    • Reference Johnson
    • T
    • Att
    • Lgu
    • Sk Telecom
    • Veerizon
    Industry-Leading Warranty Coverage You Can Trust
    • 100% Low Price Guarantee
      100% Low Price Guarantee
      Router-switch.com offers genuine, high-quality ICT products at competitive wholesale prices—ensuring exceptional value without compromising quality.
    • 100% Quality Assurance
      100% Quality Assurance
      All items are brand new, original, and factory-sealed.
      Upon request, each unit can be fully tested and verified by a Cisco CCIE-certified engineer to ensure perfect working condition before shipment.
    • 100% Money-Back Guarantee
      100% Money-Back Guarantee
      If you are not satisfied with your purchase, you may request an exchange or full refund. Our customer service team will guide you through the return process quickly and smoothly.
      Visit Return Policy page for more information.
    • Free Cisco CCIE Technical Support
      Our Cisco CCIE-certified experts provide free professional support via phone, email, online chat, or remote login—helping you deploy and troubleshoot with confidence.
    • Flexible & Secure Payment and Shipping
      Flexible & Secure Payment and Shipping
      We support multiple secure payment and logistics options, backed by industry-leading verification:
      • Pay by wire transfer.
      • Pay with your paypal.
      • Pay with your Visa credit card.
      • Pay with your Mastercard credit card.
      • Pay with your Discover Card.
      • Pay by American Express.
      More
      • mcafee-secure
      • verisign-secured
      • pci-dss
      • ssl-encryption
      Visit How to Pay page for more information
    Warranty Coverage & RMA Instructions
    • Extended, Worry-Free Warranty Coverage
      Extended, Worry-Free Warranty Coverage
      • Factory New Sealed Enterprise Hardware: 3 Years
      • Factory New Sealed Consumer Devices: 1 Year
      Visit Warranty Policy page for more information
    • How to Get Support
      How to Get Support
      If you encounter issues with products, please reach out to your dedicated sales representative. They will assist with diagnostics, remote troubleshooting, and RMA processing if necessary.
      Visit Contact Us page for more support options.

    Best-Fit Solutions for Your Network

    Deploy DeepSeek-V3/R1: Powerful AI, Low Cost

    Deploy DeepSeek-V3/R1: Powerful AI, Low Cost

    Expert-configured AI solution: Same power, 90% savings—multi-scenario flexibility with Dell/Huawei/Lenovo options.

    AI
    Beyond Bandwidth: The 100G+ Data Center Architecture

    Beyond Bandwidth: The 100G+ Data Center Architecture

    The must-have 100G foundation - AI-ready growth, zero-latency performance

    Data Center
    400G/800G Ethernet Switch: Maxmize Margins via AI-Ready Solutions

    400G/800G Ethernet Switch: Maxmize Margins via AI-Ready Solutions

    High-Profit data center switches from Cisco, Huawei, Mellanox & Juniper.

    Ethernet Switch
    Download

    Resources Downloads

    Support and Resources
    Model Datasheet