UA2SSOCMED02, Huawei eSpace UC License, Social Media Agent Basic(101-250)

  • Brand: Huawei
  • Model: UA2SSOCMED02
$96.00
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    Overview

    Huawei UA2SSOCMED02 Overview

    The Huawei UA2SSOCMED02 is an eSpace UC license designed to enable Social Media Agent Basic functions for mid-sized contact centers. Tailored for 101–250 agents, it integrates Facebook, Twitter, and LinkedIn into the eSpace Unified Communication (UC) platform, delivering secure, encrypted multi-channel engagement. With a perpetual license term, web-based interface, admin control panel, and ISO 27001-aligned security, it helps enterprises unify customer interactions via API and Webhooks connectivity.

    Product Highlights

    250
    Agent Scale
    3
    Social Apps
    24x7
    Secure UC

    Product Applications Scenarios

    Enterprise Network
    Consolidates Facebook, Twitter, and LinkedIn queries into the eSpace UC platform, reducing agent context switching and improving first-contact resolution for enterprise service desks.
    Service Providers
    Enables providers to bundle multi-channel social care on Huawei eSpace UC, cutting integration effort by up to 30% while maintaining ISO 27001-aligned data protection.
    Media & Entertainment
    Supports social media-heavy support teams with web-based tools and APIs, centralizing audience interactions and improving campaign response times across regions.

    Product Features Comparison

      Huawei Huawei Huawei Huawei
    Model UA2SSOCMED02, Huawei eSpace UC License, Social Media Agent Basic(101-250) GUMS22VOI10SV, Huawei eSpace UMS Service, Unified Messaging System, 10 concurrent voice mailbox users U29SIPCAGT00, Huawei eSpace UC License, IPCC Agent License, Per Agent UA2SEMAILL09, Huawei eSpace UC License, Email Agent Basic(101-250)
    Brand Huawei Huawei Huawei Huawei
    Licensed Feature Social Media Agent Basic Function License eSpace UMS Unified Messaging System IPCC agent license Email Agent Basic Function License
    License Term Perpetual n/a Perpetual license Perpetual license
    Supported Devices eSpace Unified Communication (UC) platform n/a Huawei eSpace Unified Communications System Huawei eSpace UC Systems
    Activation Method n/a n/a n/a Activation code provided
    User Limit 101–250 agents 8,000 users 1–100 agents 101–250 agents

    Optional Add-ons

    Model Number Description
    U29SIPCAGT00 Huawei eSpace UC IPCC Agent License, per-agent voice/contact center capability to complement social media agents.
    UA2SEMAILL09 Huawei eSpace UC Email Agent Basic license for 101–250 agents, adding email channel alongside social media.
    GUMS22VOI10SV Huawei eSpace UMS Unified Messaging System license enabling integrated voice and fax mailboxes with eSpace UC.

    Quality Certifications

    • ISO 14001
    • ISO 9001
    • RoHS
    • REACH
    • CE
    • FCC
    Specification

    Huawei UA2SSOCMED02 Specification

    Model
    UA2SSOCMED02
    Brand
    Huawei
    Product Description
    eSpace UC license UA2SSOCMED02
    License Type
    Social Media Agent Basic Function License
    Applicable Users
    101–250 agents
    Platform Compatibility
    eSpace Unified Communication (UC) platform
    License Period
    Perpetual
    Supported Social Media Platforms
    Facebook, Twitter, LinkedIn
    Contact Channel Integration
    Multi-channel
    Agent Support
    Basic functions support for agents
    Installation Type
    Software license
    Technical Support
    1-year basic support included
    Update Frequency
    Quarterly
    Security Features
    Data encryption, secure access
    Compliance Standards
    ISO 27001
    Connectivity
    API, Webhooks
    Reporting
    Basic analytics and reporting
    Customization
    Basic customization options
    User Interface
    Web-based
    Administration
    Admin control panel
    Documentation
    Online documentation available

    Get more information

    Discover unbeatable prices and fast shipping for the UA2SSOCMED02, Huawei eSpace UC License, Social Media Agent Basic(101-250) . Access the detailed UA2SSOCMED02, Huawei eSpace UC License, Social Media Agent Basic(101-250) datasheet and ensure you're getting the best deal with our reliable delivery service. Need assistance? Our free live chat support is here to help. For more information about the product and pricing, contact us via live chat or email us at [email protected].

    Quality Certifications

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    Q&A

    Questions & Answers

    What accessories are compatible with the Huawei eSpace UC license UA2SSOCMED02?

    Compatible accessories include Huawei communication hardware like IP phones, headsets, and other network devices that enhance the communication experience.

    How does the UA2SSOCMED02 compare to other social media agent licenses?

    The UA2SSOCMED02 is competitive due to its scalability and comprehensive social media integration, tailored for medium-sized enterprises.

    Is it necessary to have technical expertise to use the Huawei eSpace UC license UA2SSOCMED02?

    Basic technical knowledge is recommended to manage the license effectively, but Huawei provides comprehensive documentation to aid in its use.

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