SVC-ND-SSR120AET, Juniper SSR120 Series License, Next Day Support/US & EMEA only

  • Brand: Juniper
  • Model: SVC-ND-SSR120AET
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    Overview

    Juniper SVC-ND-SSR120AET Overview

    Juniper Networks is renowned for their high-quality network infrastructure and the SVC-ND-SSR120AET is no exception. Offering next-day support for the SSR120-AE-TAA, this service ensures that any issues are promptly addressed, minimizing downtime and keeping your network running smoothly. Designed specifically for customers in the United States and Europe, Middle East, and Africa (EMEA), it provides a reliable safety net for those unexpected situations.

    Quick Spec

    Table 1 shows the quick spec of SVC-ND-SSR120AET.

    Brand Juniper
    Service Type Care Next Day Support
    Compliant Standards SSR120-AE-TAA
    Geographical Availability US & EMEA only
    Service Duration 1 Year

    Product Features

    • ● Next Business Day hardware delivery for rapid replacement
    • ● Comprehensive online tools to manage support cases
    • ● Software updates and upgrades to ensure systems are current
    • ● 24x7 access to Juniper Networks Technical assistance Center (JTAC)
    • ● Dedicated support engineer for critical issue resolution

    Product Applications

    • ● Enterprise networks requiring robust support and fast hardware replacement
    • ● Data centers with high-availability needs for their networking equipment
    • ● Government entities that demand TAA compliance for their IT products and services

    Supported Options

    Table 2 shows the supported options of SVC-ND-SSR120AET.

    Accessory Model
    SSR Rack Mount Kit SSR-RMK
    External Power Supply SSR-PSU
    Console Cable SSR-CON-CBL

    Compare to Similar Items

    Table 3 shows the comparison to similar items of SVC-ND-SSR120AET.

    Model Differences
    EXPRSS-CARE Extended hours support, no next-day hardware replacement
    SVC-ND-MX104 Designed for MX104 series, does not cover SSR series
    SVC-ND-EX4300 Support is specifically for the EX4300 Switches, not for SSR series

    Get more information

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    Quality Certifications

    • ISO 14001
    • ISO 9001
    • RoHS
    • REACH
    • CE
    • FCC
    Specification

    Juniper SVC-ND-SSR120AET Specification

    SVC-ND-SSR120AET Specifications

    Brand Juniper
    Product Name SVC-ND-SSR120AET
    Support Type Juniper Care Next Day Support
    Compatible Product SSR120-AE-TAA
    Geographic Availability US & EMEA only
    Service Duration 1 Year (Extension Options Available)
    Response Time Next Business Day
    Service Level Hardware Replacement & Support
    Onsite Support Not Included
    Software Updates Access to Junos Software updates and upgrades
    Technical Support 24x7 Online and Phone Support
    Hardware Service Return and Replacement
    Online Tools Access to Support Portal
    Customer Service Dedicated Support Engineers
    Case Management Online Case Submission and Tracking
    E-learning Access to Juniper Training Resources
    Service Access Through Juniper Networks Customer Support Center
    Documentation Comprehensive technical documentation
    Knowledge Base Access Unlimited access to Juniper Knowledge Base
    Support Portal Features Automated Diagnostic Tools, Community Forums

    Quality Certifications

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    Q&A

    Questions & Answers

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