SVC-COR-SSR120-AE, Juniper Care, Core Support for SSR120-AE/US & EMEA only

  • Brand: Juniper
  • Model: SVC-COR-SSR120-AE
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    Overview

    Juniper SVC-COR-SSR120-AE Overview

    Juniper Networks is well-known for providing robust networking and security solutions. Their Juniper Care Core Support service specifically for the SSR120-AE is no exception, delivering crucial support features for businesses operating within the United States and Europe, Middle East and Africa (EMEA). Having the right support can be critical for maintaining uptime and efficiency in complex network environments.

    Quick Spec

    Table 1 shows the quick spec of SVC-COR-SSR120-AE.

    Brand Juniper
    Service Name Juniper Care Core Support
    Supported Product SSR120-AE
    Service Availability US & EMEA only
    Service Type Technical Support and Updates

    Product Features

    • ● 24x7 access to the Juniper Networks Technical assistance Center (JTAC)
    • ● Unlimited online support through the Juniper customer support portal
    • ● Software updates and upgrades to ensure systems remain secure and efficient
    • ● Hardware replacement options to minimize downtime
    • ● Access to a wealth of technical documentation and knowledgebase

    Product Applications

    • ● Real-time monitoring and troubleshooting of network performance issues
    • ● Implementation of network security updates and patches for enhanced protection
    • ● Support for business continuity with rapid hardware replacement services

    Supported Options

    Table 2 shows the supported options of SVC-COR-SSR120-AE.

    Extended Warranty EX-WRT-SSR120
    Advanced Replacement Service ARS-SSR120
    Training Services TRAINING-SSR120

    Compare to Similar Items

    Table 3 shows the comparison to similar items of SVC-COR-SSR120-AE.

    SVC-COR-SSR350-AE Includes additional onsite hardware support
    SVC-COR-SSR150-AE Designed for smaller network environments
    SVC-COR-SSR300-AE Support for higher throughput and more advanced network setups

    Get more information

    Do you have any questions about the SVC-COR-SSR120-AE price

    Contact us now via Live Chat or [email protected].

    Quality Certifications

    • ISO 14001
    • ISO 9001
    • RoHS
    • REACH
    • CE
    • FCC
    Specification

    Juniper SVC-COR-SSR120-AE Specification

    SVC-COR-SSR120-AE Specifications

    Brand Juniper
    Product Name Juniper Care Core Support for SSR120-AE
    Service Type Support Service
    Service Included Phone Consulting, Web Support
    Service Availability (Hours a Day) 24 hours
    Service Availability (Days a Week) 7 days
    Response Time Next Business Day
    Compatible Products SSR120-AE
    Service Duration 1 Year
    Service Delivery Type Electronic
    Service Description Core level technical support
    Web Knowledge Base Access Included
    Software Updates Standard
    Hardware Support Not Applicable
    Case Severity Levels Multiple, based on situation
    Replacement Parts Delivery Not Applicable
    Service Territory US & EMEA only
    Diagnosis Remote Diagnosis
    E-Service Access Through Juniper Networks Customer Support Center
    Reporting and Analytics Not Applicable
    Dedicated Account Manager Not Applicable
    On-Site Support Upon Request (may incur additional charges)

    Quality Certifications

    Need Help? Technical Experts Available Now.

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    Need Help? Technical Experts Available Now.
    Q&A

    Questions & Answers

    Warranty
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    Warranty Coverage & RMA Instructions
    • Extended, Worry-Free Warranty Coverage
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      • Factory New Sealed Enterprise Hardware: 3 Years
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      Visit Warranty Policy page for more information
    • How to Get Support
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      If you encounter issues with products, please reach out to your dedicated sales representative. They will assist with diagnostics, remote troubleshooting, and RMA processing if necessary.
      Visit Contact Us page for more support options.

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