FC8-10-FVCC1-248-02-60, Fortinet FortiVoice License, 5 Years Support/1-1000 Agents/Premium Service

  • Brand: Fortinet
  • Model: FC8-10-FVCC1-248-02-60
$162,823.00
  • 100% Genuine
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    3-Year Warranty
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    24 Years Expertise
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    Overview

    Fortinet FC8-10-FVCC1-248-02-60 Overview

    Discover unparalleled support for your call center with the FortiVoice FC8-10-FVCC1-248-02-60, offering a comprehensive 5 Year FortiCare Premium Support package for 1-1000 agents. This support package is designed to empower your call center operations, ensuring that your communication infrastructure remains robust, secure, and efficient. With FortiVoice's industry-leading expertise and support, your call center will achieve optimal performance and reliability.

    Quick Spec
    BrandFortinet
    Product NameFC8-10-FVCC1-248-02-60
    Service TypeFortiCare Premium Support
    Duration5 Years
    Agent Support Range1-1000 Agents

    Product Features

    • ● 24/7 premium support from Fortinet experts.
    • ● Comprehensive coverage for software and hardware issues.
    • ● Direct access to advanced technical support teams.
    • ● Proactive system health checks and performance tuning.
    • ● Priority case handling to minimize response times.

    Product Applications

    Designed for call centers of various sizes, from small setups with a single agent to large operations with up to 1000 agents, the FC8-10-FVCC1-248-02-60 is ideal for:

    1. ● Customer support and engagement centers requiring around-the-clock assistance.
    2. ● Technical support operations needing priority case handling.
    3. ● Businesses looking for proactive system checks to ensure the highest level of communication reliability and efficiency.
    Supported Options
    FortiVoice Enterprise GatewayFVE-100E
    FortiVoice Universal Conference PhoneFON-600
    FortiVoice Expansion ModuleFON-175
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    Get more information

    For further details about the FortiVoice FC8-10-FVCC1-248-02-60 and its pricing, please do not hesitate to contact us through Live Chat or at [email protected]. Our team is ready to assist you with any questions you might have about this product and how it can meet your call center's needs.

    Quality Certifications

    • ISO 14001
    • ISO 9001
    • RoHS
    • REACH
    • CE
    • FCC
    Specification

    Fortinet FC8-10-FVCC1-248-02-60 Specification

    FC8-10-FVCC1-248-02-60 Specifications

    Brand Fortinet
    Product Name FortiVoice - Call Center 5 Year FortiCare Premium Support (1-1000 Agents)
    Product Code FC8-10-FVCC1-248-02-60
    Support Period 5 Years
    Support Type FortiCare Premium Support
    Agent Capacity 1-1000 Agents
    Service Type Call Center Support
    Availability 24/7 Support
    Response Time Immediate
    Access to Updates Yes
    Technical Support Direct Access to Senior Technical Consultants
    Hardware Replacement Next Business Day Shipping
    Software Support Included
    Health Check Services Annual
    Reporting Comprehensive Reports
    Training Available
    Online Resources Full Access
    Account Management Dedicated Account Managers
    Service Renewal Assistance Yes
    Custom Solutions Support Available
    Installation Assistance Yes
    Escalation Support Priority Escalation Channels

    Quality Certifications

    Need Help? Technical Experts Available Now.

    • +1-626-655-0998 (USA)
      UTC 15:00-00:00
    • +852-2592-5389 (HK)
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    • +852-2592-5411 (HK)
      UTC 06:00-15:00
    Need Help? Technical Experts Available Now.
    Q&A

    Questions & Answers

    How to activate the FortiVoice 5 Year FortiCare Premium Support?

    Activation instructions will be provided upon purchase, usually involving registering the product on Fortinet's support portal.

    Is FortiVoice Call Center support suitable for small businesses?

    Yes, the FortiVoice Call Center support is scalable and can cater to small businesses with as few as one agent.

    What features does FortiVoice Call Center support include?

    FortiVoice Call Center support includes premium support services, software updates, and expert technical assistance.

    How to troubleshoot common issues with FortiVoice Call Center support?

    Fortinet's support portal includes a comprehensive guide, and the 5 Year FortiCare Premium Support provides direct access to technical assistance.

    Warranty
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    Warranty Coverage & RMA Instructions
    • Extended, Worry-Free Warranty Coverage
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      • Factory New Sealed Enterprise Hardware: 3 Years
      • Factory New Sealed Consumer Devices: 1 Year
      Visit Warranty Policy page for more information
    • How to Get Support
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      Visit Contact Us page for more support options.

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