FC8-10-FVCC1-248-02-12, Fortinet FortiVoice License, Call Center 1 Year/FortiCare Premium/1-1000 Agents

  • Brand: Fortinet
  • Model: FC8-10-FVCC1-248-02-12
$32,564.00
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    Overview

    Fortinet FC8-10-FVCC1-248-02-12 Overview

    The FC8-10-FVCC1-248-02-12 from Fortinet is a premium support solution designed for call centers operating with 1 to 1000 agents. This FortiVoice Call Center 1 Year FortiCare Premium Support package ensures your communications systems run smoothly and efficiently, offering round-the-clock support to mitigate any operational disruptions swiftly. Tailored to meet the demands of modern call centers, this service guarantees uptime, performance, and the security of your voice communications infrastructure.

    Quick Spec
    Product Brand Fortinet
    Product Name FC8-10-FVCC1-248-02-12
    Service Type FortiCare Premium Support
    Duration 1 Year
    Agent Count 1-1000 Agents

    Product Features

    • ● 24/7 Premium Support Access
    • ● Dedicated Technical Account Manager
    • ● Priority Case Handling
    • ● Advanced Hardware Replacement
    • ● Software Updates and Upgrades

    Product Applications

    Designed to optimize the operational efficiency of call centers, the FortiVoice Call Center FortiCare Premium Support package can be applied in various scenarios, including:

    • ● High-volume Sales Operations
    • ● Technical Support Services
    • ● Customer Service Centers
    Supported Options
    Accessory Model
    FortiFone Softclient FF-SC
    FortiVoice Console FVC
    Extended Hardware Warranty EHWP
    Compare to Similar Items
    Model Differences
    FC8-10-FVC01-248-02-12 Basic support for up to 250 agents
    FC8-10-FVC02-248-02-12 Standard support for 251-500 agents
    FC8-10-FVC03-248-02-12 Comprehensive support for 501-1000 agents without premium features

    Get more information

    For further details on the FortiVoice Call Center 1 Year FortiCare Premium Support package and pricing options, please dont hesitate to contact us through Live Chat or at [email protected]. Our team is ready to assist you with any inquiries and tailor the best solution for your call center needs.

    Quality Certifications

    • ISO 14001
    • ISO 9001
    • RoHS
    • REACH
    • CE
    • FCC
    Specification

    Fortinet FC8-10-FVCC1-248-02-12 Specification

    FC8-10-FVCC1-248-02-12 Specifications

    Product Name FortiVoice - Call Center 1 Year FortiCare Premium Support
    Product Code FC8-10-FVCC1-248-02-12
    Brand Fortinet
    Support Period 1 Year
    Agents Supported 1-1000 Agents
    Support Level Premium
    Type Call Center Support
    Availability 24/7 Access to Technical Support
    Service Features Technical Support, Product Updates, Hardware Replacement
    Renewal Eligible for Renewal
    Eligibility Fortinet FortiVoice Products
    Service Type FortiCare Premium Support
    Hardware Replacement Next Business Day Shipping
    Product Update Includes Firmware and General Upgrades
    Technical Resources Access to Knowledge Base and Technical Documentation
    Consultation Unlimited
    Account Management Dedicated Account Manager
    Reporting Comprehensive Reports on Support Activity
    Training Online Training Materials
    Compatibility Compatible with All FortiVoice Products

    Quality Certifications

    Need Help? Technical Experts Available Now.

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    • +852-2592-5389 (HK)
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    Need Help? Technical Experts Available Now.
    Q&A

    Questions & Answers

    What accessories are required for FortiVoice FortiCare Premium Support?

    No additional accessories are required specifically for FortiVoice FortiCare Premium Support, but having a reliable internet connection and up-to-date FortiVoice hardware is essential.

    What is included in the one-year subscription of FortiVoice FortiCare Premium Support?

    The one-year subscription includes 24/7 technical support, priority issue resolution, software updates, and access to FortiCare's knowledge base for 1-1000 agents.

    Can FortiVoice FortiCare Premium Support help with common troubleshooting issues?

    Yes, FortiVoice FortiCare Premium Support provides expert assistance for troubleshooting common issues, helping to resolve them quickly and efficiently to keep your call center operational.

    How does FortiVoice FortiCare Premium Support compare to other support services?

    FortiVoice FortiCare Premium Support offers superior integration with Fortinet products, faster response times, and personalized service, making it a more efficient option for call centers compared to generic support services.

    Warranty
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    Warranty Coverage & RMA Instructions
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