FC7-10-FVCC1-248-02-12, Fortinet FortiVoice License, 1 Year Premium Support/1-500 Agents/Call Center

  • Brand: Fortinet
  • Model: FC7-10-FVCC1-248-02-12
$16,607.00
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    Overview

    Fortinet FC7-10-FVCC1-248-02-12 Overview

    Introducing the FortiVoice FC7-10-FVCC1-248-02-12, a comprehensive call center solution designed for modern businesses. This 1-Year FortiCare Premium Support package caters to call centers ranging from 1 to 500 agents, ensuring seamless operation and superior support. Perfect for organizations aiming to enhance their customer service efficiency and reliability, the FortiVoice solution provides an amalgamation of advanced features, tailored support, and robust security measures.

    Quick Spec
    Product Brand Fortinet
    Product Name FC7-10-FVCC1-248-02-12
    Support Duration 1 Year
    Agent Capacity 1-500 Agents
    Support Type FortiCare Premium Support

    Product Features

    • ● Advanced call management tools for optimal call routing.
    • ● Comprehensive analytics and reporting for performance evaluation.
    • ● Seamless integration with CRM systems for improved customer interactions.
    • ● High availability options to ensure constant operation.
    • ● Secure communications with robust encryption and security protocols.

    Product Applications

    • ● Customer service centers seeking to enhance response times and service quality.
    • ● Technical support teams requiring efficient call handling and tracking capabilities.
    • ● Sales departments striving for improved lead management and customer engagement.
    Supported Options
    Headsets Model XYZ-123
    CRM Integration Kit Model CRM-Integration-Kit-01
    Call Analytics Software Model CAS-Software-2023
    Compare to Similar Items
    Model Differences
    FC7-10-FVCC1-248-01-12 Supports up to 250 agents, basic support package
    FC7-10-FVCC2-348-02-12 Includes additional network security features, for up to 500 agents
    FC7-20-FVCC1-248-02-24 2 years of FortiCare Premium Support, advanced analytics tools

    Get more information

    To discover more about the FortiVoice FC7-10-FVCC1-248-02-12 and its pricing, please contact us through Live Chat or email us at [email protected]. Our experts are ready to provide you with all the information you need and assist you in selecting the perfect ICT product for your business needs.

    Quality Certifications

    • ISO 14001
    • ISO 9001
    • RoHS
    • REACH
    • CE
    • FCC
    Specification

    Fortinet FC7-10-FVCC1-248-02-12 Specification

    FC7-10-FVCC1-248-02-12 Specifications

    Brand Fortinet
    Product Name FC7-10-FVCC1-248-02-12
    Product Type FortiVoice Call Center Support
    Support Duration 1 Year
    Support Type FortiCare Premium Support
    Agent Capacity 1-500 Agents
    Support Coverage 24/7 Access to Support Services
    Technical Support Direct Access to Technical Experts
    Software Updates Comprehensive Software Updates and Upgrades
    Hardware Replacement Next Business Day Replacement
    Training Resources Access to Fortinet Training Materials
    Consultation Services Eligible for Professional Consultation
    Onsite Support Available Upon Request
    Support Portal Access Unrestricted Access to Support Portal
    Logging Service Advanced Logging and Reporting Features
    Support Community Access Access to Fortinet Online Community
    Account Management Dedicated Account Manager Support
    Service Level Agreements Defined SLAs for Response and Resolution
    Customizable Support Support Plans Customizable to Business Needs
    Annual Health Check Included Annual System Health Check

    Quality Certifications

    Need Help? Technical Experts Available Now.

    • +1-626-655-0998 (USA)
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    • +852-2592-5389 (HK)
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    Need Help? Technical Experts Available Now.
    Q&A

    Questions & Answers

    What should I do if there are troubleshooting issues with FortiVoice Call Center?

    For common troubleshooting, refer to the Fortinet knowledge base or utilize FortiCare Premium Support for direct assistance.

    What accessories are available with FortiVoice Call Center?

    Accessories include compatible Fortinet hardware like VOIP phones and networking equipment to enhance call center operations.

    How does FortiVoice Call Center compare to other similar products?

    FortiVoice Call Center stands out for its integrated security features, scalability for up to 500 agents, and premium support options.

    How do I use FortiVoice Call Center on a daily basis?

    Utilize FortiVoice Call Center to manage call queues, track performance metrics, and integrate with CRM systems for enhanced customer service.

    Warranty
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    The Choice of 21,500 +Global Customers

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    Warranty Coverage & RMA Instructions
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