FC6-10-FVCC1-248-02-36, Fortinet FortiVoice License, Call Center, 3 Year Premium Support, 1-200 Agents

  • Brand: Fortinet
  • Model: FC6-10-FVCC1-248-02-36
$22,917.00
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    Overview

    Fortinet FC6-10-FVCC1-248-02-36 Overview

    Introducing the FC6-10-FVCC1-248-02-36 by Fortinet, a comprehensive FortiVoice Call Center 3 Year FortiCare Premium Support package designed to cater to call centers ranging from 1 to 200 agents. This robust support plan is engineered to enhance the functionality and reliability of your call center operations, ensuring maximum uptime and streamlined communication channels for optimal performance and customer satisfaction.

    Quick Spec
    Product Type Call Center Support
    Brand Fortinet
    Model FC6-10-FVCC1-248-02-36
    Support Duration 3 Years
    Agent Capacity 1-200 Agents

    Product Features

    • ● Premium FortiCare support for direct access to technical specialists
    • ● Extended software updates and upgrades for optimal system performance
    • ● Hardware replacement services to minimize downtime
    • ● Personalized service from dedicated support engineers
    • ● Comprehensive network and security consultancy services for system improvements

    Product Applications

    • ● Small to medium-sized call centers looking for robust support services
    • ● Businesses requiring high uptime and reliability for customer communication channels
    • ● Organizations looking to enhance the performance and security of their call center operations
    Supported Options
    Accessory Model Specific Model
    Extended Warranty FWN-3YR-EXTD
    Advanced Hardware Replacement AHR-200
    Professional Configuration Services PCS-1YR-SVC
    Compare to Similar Items
    Model Differences
    FC6-10-FVCC1-248-02-12 1 Year Support Package
    FC6-10-FVCC1-248-04-36 Support for 200-400 Agents
    FC6-10-FVCC1-248-01-36 Basic Support Package

    Get more information

    To explore more about the FC6-10-FVCC1-248-02-36 Fortinet FortiVoice Call Center 3 Year FortiCare Premium Support and to inquire about pricing, please feel free to contact us through Live Chat or email us at [email protected]. Our dedicated team is ready to provide you with all necessary information to ensure you make the best decision for your call center needs.

    Quality Certifications

    • ISO 14001
    • ISO 9001
    • RoHS
    • REACH
    • CE
    • FCC
    Specification

    Fortinet FC6-10-FVCC1-248-02-36 Specification

    FC6-10-FVCC1-248-02-36 Specifications

    Brand Fortinet
    Product Name FC6-10-FVCC1-248-02-36
    Product Type FortiVoice - Call Center Support
    Service Duration 3 Years
    Support Level FortiCare Premium Support
    Agent Capacity 1-200 Agents
    Feature Call Center Support
    Availability 24x7 Access to Support
    Service Type Technical Support and Product Updates
    Contact Options Email, Phone, and Live Chat
    Service Features Direct Access to Technical Experts, Priority Queuing and Escalation, Advanced Hardware Replacement
    Product Update Yes
    Technical Documentation Available
    Training Resources Access to Fortinet's Training and Certification Programs
    Software Releases Access to Major and Minor Releases
    Security Services Included
    Hardware Replacement Next Business Day
    Support Portal Access Unrestricted
    Community Access Yes
    Technical Account Manager Available as Add-on
    Additional Services Custom Solutions and Consulting Services Available

    Quality Certifications

    Need Help? Technical Experts Available Now.

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    Q&A

    Questions & Answers

    What common troubleshooting tips are there for the FortiVoice FC6-10-FVCC1-248-02-36?

    Common troubleshooting for FortiVoice FC6-10-FVCC1-248-02-36 includes checking network connectivity, ensuring firmware is up-to-date, and reviewing agent configurations.

    What accessories are available for the FortiVoice FC6-10-FVCC1-248-02-36?

    Accessories for the FortiVoice FC6-10-FVCC1-248-02-36 may include compatible headsets, additional server hardware for redundancy, and software integration licenses.

    How does the FortiVoice FC6-10-FVCC1-248-02-36 compare with other similar products?

    The FortiVoice FC6-10-FVCC1-248-02-36 stands out with its 3-year FortiCare Premium Support, offering robust features and support compared to other call center solutions for 200 agents.

    Do you need specialized training to use the FortiVoice FC6-10-FVCC1-248-02-36?

    While specialized training can enhance the use of FortiVoice FC6-10-FVCC1-248-02-36, its user-friendly interface means basic functionality can be managed with standard IT knowledge.

    Warranty
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