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  • FC3-10-FVCC1-248-02-60
  • FC3-10-FVCC1-248-02-60
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FC3-10-FVCC1-248-02-60, Fortinet FortiVoice License, 5Y Premium Support/1-50 Agents/Call Center

  • Brand: Fortinet
  • Model: FC3-10-FVCC1-248-02-60
$9,719.00
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FC3-10-FVCC1-248-02-60, Fortinet FortiVoice License, 5Y Premium Support/1-50 Agents/Call Center
FC3-10-FVCC1-248-02-60, Fortinet FortiVoice License, 5Y Premium Support/1-50 Agents/Call Center US$9,719.00
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    FC3-10-FVCC1-248-02-60, Fortinet FortiVoice License, 5Y Premium Support/1-50 Agents/Call Center

    FC3-10-FVCC1-248-02-60, Fortinet FortiVoice License, 5Y Premium Support/1-50 Agents/Call Center

    100% Genuine Ready to Ship
    $9,592.50
    $9,719.00
    Overview
    Specification
    Reviews
    Q&A
    Warranty
    Overview

    Fortinet FC3-10-FVCC1-248-02-60 Overview

    Enhance your call center's operational efficiency with the FortiVoice FC3-10-FVCC1-248-02-60, a top-tier 5 Year FortiCare Premium Support package tailored for call centers with 1 to 50 agents. This comprehensive support solution by Fortinet offers unsurpassed service and technical support to maintain your communication systems at peak performance, ensuring minimal downtime and maximum productivity in your call handling and customer service operations.

    Quick Spec
    Product Brand Fortinet
    Product Name FC3-10-FVCC1-248-02-60
    Support Period 5 Years
    Service Type FortiCare Premium Support
    Agent Capacity 1 - 50 Agents

    Product Features

    • ● 24/7 Premium Support Access
    • ● Priority Call Handling
    • ● Advanced Hardware Replacement
    • ● Dedicated Technical Account Manager
    • ● Software Updates and Upgrades

    Product Applications

    From maintaining high availability and reliability in customer interactions, the FC3-10-FVCC1-248-02-60 is ideal for:

    • ● Customer Support Centers aiming for round-the-clock uptime
    • ● Technical Support Departments requiring swift issue resolution
    • ● Sales Organizations needing to maximize call efficiency and lead handling

    Supported Options

    Accessory Model
    FortiFone-IP Phones FF-60E, FF-40C
    FortiVoice-Expansion Modules FVE-100E, FVE-50E
    Network Redundancy Solutions FortiSwitch, FortiGate

    Compare to Similar Items

    Differences from the present model
    Model Differences
    FC3-10-FVCC1-248-02-36 3-Year Support, for 1 - 25 Agents
    FC3-10-FVCC2-248-02-60 5-Year Support, for 51 - 100 Agents
    FC3-10-FVCC1-348-02-60 5-Year Support, Advanced Service, for 1 - 50 Agents

    Get more information

    For further information about the FortiVoice FC3-10-FVCC1-248-02-60 and its pricing, feel free to contact us through Live Chat or at [email protected]. Our expert team is ready to assist you with all your queries and support needs.

    Quality Certifications

    • ISO 14001
    • ISO 9001
    • RoHS
    • REACH
    • CE
    • FCC
    Specification

    Fortinet FC3-10-FVCC1-248-02-60 Specification

    FC3-10-FVCC1-248-02-60 Specifications

    Product Name FortiVoice Call Center 5 Year FortiCare Premium Support (1 - 50 Agents)
    Brand Fortinet
    Product Code FC3-10-FVCC1-248-02-60
    Service Type FortiCare Premium Support
    Support Duration 5 Years
    Agent Support Range 1 - 50 Agents
    Support Availability 24x7
    Support Channels Phone, Email, and Online Portal
    Hardware Replacement Next Business Day Hardware Replacement
    Software Updates Full Access to Firmware, Feature, and Security Updates
    Technical Resources Access Full Access to Fortinet Technical Library
    Reporting and Analytics Advanced Reporting and Analytics Features
    Configuration and Setup Support Guided Configuration and Setup
    Proactive System Monitoring Yes
    Troubleshooting Support Dedicated Technical Support for Troubleshooting
    Dedicated Account Manager Yes
    Service Level Agreement (SLA) Comprehensive SLA included
    Target Audience Small to Medium Sized Call Centers
    Customization Options Support Plan Customization Available
    Feature Updates Regular Feature Updates and Enhancements
    Security Updates Regular Security Patches and Updates

    Quality Certifications

    Need Help? Technical Experts Available Now.

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    Q&A

    Questions & Answers

    How can I troubleshoot common issues with the FC3-10-FVCC1-248-02-60?

    Common issues can often be resolved by referencing the Fortinet knowledge base, contacting technical support via the FortiCare portal, or utilizing the 24/7 assistance included with the package.

    What accessories are included with the FC3-10-FVCC1-248-02-60?

    The FC3-10-FVCC1-248-02-60 package primarily includes support services; however, any necessary hardware replacements will be provided as part of the 5-year warranty.

    How does the FC3-10-FVCC1-248-02-60 compare to similar products?

    The FC3-10-FVCC1-248-02-60 stands out with its comprehensive 5-year support for up to 50 agents, offering robust technical assistance and timely updates, ensuring superior reliability and performance.

    What is included in the 5-year FortiCare Premium Support for FC3-10-FVCC1-248-02-60?

    The support includes 24/7 technical support, advanced hardware replacement, firmware updates, and proactive issue resolution, ensuring uninterrupted service for your call center.

    Learn More
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