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FC2-10-FVCC1-248-02-60
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FC2-10-FVCC1-248-02-60, Fortinet FortiVoice Call Center, 5Y Premium Support License (1-30 Agents)

Brand: Fortinet
Model: FC2-10-FVCC1-248-02-60

10 Questions

$5,923.00

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FC2-10-FVCC1-248-02-60, Fortinet FortiVoice Call Center, 5Y Premium Support License (1-30 Agents)

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$5,845.50

$5,923.00

Overview

Fortinet FC2-10-FVCC1-248-02-60 Overview

Introducing the FortiVoice FC2-10-FVCC1-248-02-60, a flagship solution from Fortinet, specifically designed for call centers to bolster their communication capabilities. This package offers 5 years of FortiCare Premium Support, catering to 1 - 30 agents. It's engineered to optimize call center operations, streamline agent workflow, and enhance customer service through advanced support and technology. Ideal for businesses aiming to improve their communication infrastructure with reliable, around-the-clock support.

Quick Spec
Brand	Fortinet
Product Name	FC2-10-FVCC1-248-02-60
Support Duration	5 Years
Support Type	FortiCare Premium Support
Agent Capacity	1 - 30 Agents

Product Features

● 24x7 premium support access
● Dedicated support from Fortinet experts
● Comprehensive hardware and software support
● Priority handling of support cases
● Advanced replacement service for critical components

Product Applications

● Small to medium-sized call centers looking for reliable communication infrastructure.
● Businesses aiming to enhance customer support through improved call handling and tracking.
● Organizations seeking to reduce downtime with priority support and advanced component replacement.

Supported Options
Router Integration	FortiGate Series
Networking Optimization	FortiAP for Wi-Fi Connectivity
Security Enhancement	FortiToken for Two-Factor Authentication

Compare to Similar Items
FC2-10-FVCC1-248-02-12	1-Year Support Package
FC2-10-FVCC1-248-02-36	3-Year Support Package
FC2-10-FVCC2-248-02-60	For 31 - 60 Agents, 5-Year Support

Get more information

For further information about the FortiVoice FC2-10-FVCC1-248-02-60 and its pricing, please don't hesitate to reach out through Live Chat or send your queries to [email protected]. Our team of experts is always ready to provide the assistance and information you need to make the right decision for your call center infrastructure.

Quality Certifications

Specification

Fortinet FC2-10-FVCC1-248-02-60 Specification

FC2-10-FVCC1-248-02-60 Specifications
Brand	Fortinet
Product Name	FC2-10-FVCC1-248-02-60
Product Type	FortiVoice - Call Center Support
Support Duration	5 Years
Support Type	FortiCare Premium Support
Agent Support Range	1 - 30 Agents
Service Type	Technical Support and Updates
Availability	24x7
Service Delivery Method	Electronic
Software Updates	Included
Hardware Replacement	Next Business Day (where available)
Technical Service Access	Direct access to FortiCare support
Support Case Submission	Unlimited
Support Channels	Phone, Email, and Web Portal
Training Resources	Access to training materials
Product Documentation	Access to detailed product guides and manuals
Community Resources	Access to Fortinet online community and forums
Service Reporting	Comprehensive service reports
Account Management	Dedicated account manager support
SLA	Defined in FortiCare terms and conditions
Eligible Products	Applicable for FortiVoice Products

Quality Certifications

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Q&A

Questions & Answers

What common troubleshooting issues does this support address?

Common issues include system downtime, connectivity problems, and software bugs, all efficiently handled through FortiCare Premium Support.

What accessories are available for the FortiVoice Call Center?

Accessories such as compatible headsets, VoIP phones, and network switches may be required to optimize the call center setup.

How does FortiVoice support compare to other similar products?

FortiVoice support offers extensive coverage and proactive service at competitive pricing, making it a preferred choice for many businesses.

Can FortiVoice support handle high call volumes efficiently?

Yes, with support for up to 30 agents, the system is optimized for managing high call volumes efficiently.

Learn More

How cost-effective is the FortiVoice Call Center 5 Year FortiCare Premium Support?

The FC2-10-FVCC1-248-02-60 offers robust support for up to 30 agents, ensuring cost efficiency through prolonged system stability and expert assistance.

What are the primary features of the FortiVoice Call Center support?

This package provides comprehensive real-time assistance, regular updates, and proactive monitoring for up to 30 agents over five years.

What is the main application scenario for this product?

It is ideal for call centers with 1-30 agents needing reliable support and consistent system performance.

How does one activate the FortiVoice Call Center support service?

Activation involves registering the product on Fortinet's support portal and applying the service entitlement to the applicable devices.

Is upgrading necessary for the FortiVoice Call Center support?

The support package includes regular software updates, so direct upgrades aren't needed but ensure your system is registered.

Are there alternative support plans available?

Yes, Fortinet offers various support tiers, including Standard and Advanced plans, to cater to different needs and budgets.

What common troubleshooting issues does this support address?

Common issues include system downtime, connectivity problems, and software bugs, all efficiently handled through FortiCare Premium Support.

What accessories are available for the FortiVoice Call Center?

Accessories such as compatible headsets, VoIP phones, and network switches may be required to optimize the call center setup.

How does FortiVoice support compare to other similar products?

FortiVoice support offers extensive coverage and proactive service at competitive pricing, making it a preferred choice for many businesses.

Can FortiVoice support handle high call volumes efficiently?

Yes, with support for up to 30 agents, the system is optimized for managing high call volumes efficiently.

Warranty

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FC2-10-FVCC1-248-02-60, Fortinet FortiVoice Call Center, 5Y Premium Support License (1-30 Agents)

Faster Delivery, Globally Ready

Keep Projects On Time

Leading Global Distributor Since 2002

Worry-Free Coverage with RSCare

Your Trusted Genuine Source

FC2-10-FVCC1-248-02-60, Fortinet FortiVoice Call Center, 5Y Premium Support License (1-30 Agents)

Fortinet FC2-10-FVCC1-248-02-60 Overview

Product Features

Product Applications

Quality Certifications

Fortinet FC2-10-FVCC1-248-02-60 Specification

FC2-10-FVCC1-248-02-60 Specifications

Quality Certifications

Need Help? Technical Experts Available Now.

Questions & Answers

What common troubleshooting issues does this support address?

What accessories are available for the FortiVoice Call Center?

How does FortiVoice support compare to other similar products?

Can FortiVoice support handle high call volumes efficiently?

How cost-effective is the FortiVoice Call Center 5 Year FortiCare Premium Support?

What are the primary features of the FortiVoice Call Center support?

What is the main application scenario for this product?

How does one activate the FortiVoice Call Center support service?

Is upgrading necessary for the FortiVoice Call Center support?

Are there alternative support plans available?

What common troubleshooting issues does this support address?

What accessories are available for the FortiVoice Call Center?

How does FortiVoice support compare to other similar products?

Can FortiVoice support handle high call volumes efficiently?

Your Trusted Global ICT Partner

ICT Tools Hub for Confident Monitoring

Certified Experts Across Leading Vendors

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Best-Fit Solutions for Your Network

Deploy DeepSeek-V3/R1: Powerful AI, Low Cost

Beyond Bandwidth: The 100G+ Data Center Architecture

400G/800G Ethernet Switch: Maxmize Margins via AI-Ready Solutions

Leading Global Distributor
Since 2002