FC2-10-FVCC1-248-02-12, Fortinet FortiVoice License, 1Y Premium Support/1-30 Agents/Call Center

  • Brand: Fortinet
  • Model: FC2-10-FVCC1-248-02-12
$1,184.00
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    Overview

    Fortinet FC2-10-FVCC1-248-02-12 Overview

    Introducing the Fortinet FC2-10-FVCC1-248-02-12, a robust solution designed to elevate your call center's operations. This FortiVoice product comes with a 1 Year FortiCare Premium Support, catering to 1 - 30 agents. Ideal for evolving customer service centers, it promises enhanced service continuity, operational efficiency, and first-rate support for troubleshooting and technical queries. Enhance your call center s capabilities and ensure seamless, uninterrupted service to your customers with Fortinet s impeccable support.

    Quick Spec
    Brand Fortinet
    Product Name FC2-10-FVCC1-248-02-12
    Support Duration 1 Year
    Agent Capacity 1 - 30 Agents
    Support Type FortiCare Premium Support

    Product Features

    • ● Dedicated 24/7 technical support for swift issue resolution.
    • ● Comprehensive coverage spanning software updates and advanced hardware replacement.
    • ● Access to extensive Fortinet product resources, including manuals and FAQs.
    • ● Proactive service continuity recommendations.
    • ● Customizable support plans tailored to call center size and needs.

    Product Applications

    • ● Small to mid-sized call centers looking for reliable technical support.
    • ● Businesses seeking to enhance customer service experience with minimal downtime.
    • ● Organizations aiming for high availability and continuity of their customer support services.
    Supported Options
    Accessory 1 FortiVoice Handset Model 60E
    Accessory 2 FortiVolt Power Supply Unit
    Accessory 3 FortiRack Rack Mount Kit
    Compare to Similar Items
    Model / Feature Difference
    FC2-10-FVCG1-300-02-12 Support for up to 100 agents, extended features for larger call centers.
    FC2-10-FVCE1-249-02-12 Additional encryption and security features designed for sensitive industries.
    FC1-10-FVC11-123-02-12 Basic package tailored for startups and small teams up to 10 agents.

    Get more information

    For further details about the Fortinet FC2-10-FVCC1-248-02-12 and its pricing, feel free to reach out through Live Chat or email us at [email protected]. Our experts are ready to provide you with all the information you need to elevate your call center operations.

    Quality Certifications

    • ISO 14001
    • ISO 9001
    • RoHS
    • REACH
    • CE
    • FCC
    Specification

    Fortinet FC2-10-FVCC1-248-02-12 Specification

    FC2-10-FVCC1-248-02-12 Specifications

    Product Name FortiVoice - Call Center 1 Year FortiCare Premium Support (1 - 30 Agents)
    Brand Fortinet
    Product Model FC2-10-FVCC1-248-02-12
    Support Period 1 Year
    Agent Capacity 1 - 30 Agents
    Support Type FortiCare Premium Support
    Service Coverage 24/7 Comprehensive Support
    License Type Subscription
    Eligible Products FortiVoice Call Center Solutions
    Support Features Technical Support, Product Updates, Advanced Hardware Replacement
    Target User Small to Medium-sized Call Centers
    Digital Delivery Yes
    Availability Global
    Renewable Yes
    Technical Requirement Compatible with FortiVoice Platforms
    Access to Resources Access to Fortinet Technical Support and Documentation
    Response Time Priority Level Support
    Professional Services Available at Additional Cost
    Additional Notes Support plan extends to features specific to call center operations
    SKU FC2-10-FVCC1-248-02-12

    Quality Certifications

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    Q&A

    Questions & Answers

    How does FC2-10-FVCC1-248-02-12 FortiVoice compare with other similar products?

    The FC2-10-FVCC1-248-02-12 FortiVoice plan stands out for its comprehensive 24/7 support, advanced replacement options, and cost-effectiveness for smaller call centers.

    What accessories are compatible with FC2-10-FVCC1-248-02-12 FortiVoice?

    Compatible accessories include FortiVoice hardware components such as IP phones, gateways, and other VoIP devices.

    What common troubleshooting steps are there for FC2-10-FVCC1-248-02-12 FortiVoice?

    Common steps include checking network connectivity, ensuring firmware is up-to-date, and consulting Fortinet's technical assistance center for persistent issues.

    Does the FC2-10-FVCC1-248-02-12 FortiVoice plan require renewal after one year?

    Yes, the support plan is valid for one year and requires renewal to continue receiving premium FortiCare services.

    Warranty
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