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  • FC-10-FVE21-212-02-12
  • FC-10-FVE21-212-02-12
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FC-10-FVE21-212-02-12, Fortinet FortiVoice License, 1 Year Premium RMA/4-Hour Service/Onsite Engineer

  • Brand: Fortinet
  • Model: FC-10-FVE21-212-02-12
List Price: $450.00
1% OFF
$447.00
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FC-10-FVE21-212-02-12, Fortinet FortiVoice License, 1 Year Premium RMA/4-Hour Service/Onsite Engineer
FC-10-FVE21-212-02-12, Fortinet FortiVoice License, 1 Year Premium RMA/4-Hour Service/Onsite Engineer US$447.00
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    FC-10-FVE21-212-02-12, Fortinet FortiVoice License, 1 Year Premium RMA/4-Hour Service/Onsite Engineer

    FC-10-FVE21-212-02-12, Fortinet FortiVoice License, 1 Year Premium RMA/4-Hour Service/Onsite Engineer

    100% Genuine Ready to Ship
    $450.00
    1% OFF
    $447.00
    Overview
    Specification
    Reviews
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    Warranty
    Overview

    Fortinet FC-10-FVE21-212-02-12 Overview

    Fortinet's FC-10-FVE21-212-02-12 represents a significant leap in ensuring uninterrupted business communications with its 1-year, 4-hour Hardware and Onsite Engineer Premium RMA Service tailored for FortiVoice-20E4 systems. Designed for businesses that prioritize rapid response and minimal downtime, this service package is an ideal addition to FortiCare Premium or FortiCare Elite support plans, offering peace of mind and enhanced operational efficiency.

    Quick Spec
    Service Duration 1 Year
    Response Time 4-Hour
    Support Plan Requirement FortiCare Premium or FortiCare Elite
    Compatible Products FortiVoice-20E4
    Type of Service Hardware and Onsite Engineer Premium RMA Service

    Product Features

    • ● 4-Hour real-time onsite support for critical issues.
    • ● Access to Fortinet's premium support engineers.
    • ● Includes hardware replacement and onsite engineer deployment.
    • ● Ensures business continuity with minimal service interruption.
    • ● Compatible exclusively with FortiVoice-20E4 systems.

    Product Applications

    • ● Enterprise telephony networks requiring rapid response for hardware failures.
    • ● Businesses seeking to minimize operational downtime in critical voice communication systems.
    • ● Organizations looking for enhanced support coverage for their voice infrastructure.
    Supported Options
    Accessory Model
    Replacement Unit FortiVoice-20E4
    Additional Handset Compatible Handsets for FortiVoice Systems
    Extended Support FortiCare Premium or Elite
    Compare to Similar Items
    Model Differences
    FC-10-FVE21-212-02-12 4-hour onsite service, requires FortiCare Premium or Elite
    Standard RMA Service Next-business-day response, hardware only
    FortiVoice-50E8 Service Package Designed for larger systems, different service parameters

    Get more information

    For more details about the FC-10-FVE21-212-02-12 and related services, please contact us through Live Chat or email us at [email protected]. Our team is ready to provide you with additional information and assistance regarding this product and its pricing.

    Quality Certifications

    • ISO 14001
    • ISO 9001
    • RoHS
    • REACH
    • CE
    • FCC
    Specification

    Fortinet FC-10-FVE21-212-02-12 Specification

    FC-10-FVE21-212-02-12 Specifications

    Product Name FortiVoice-20E4 1 Year 4-Hour Hardware and Onsite Engineer Premium RMA Service
    Brand Fortinet
    Service Type Premium RMA Service
    Duration 1 Year
    Response Time 4-Hour Hardware Replacement
    Engineer Support Onsite Engineer Support
    Eligibility Requirement FortiCare Premium or FortiCare Elite
    Product Coverage FortiVoice-20E4
    Service Availability 24/7/365
    Support Method Phone, Email, and Web
    Additional Features Hardware replacement, Onsite support, Technical support
    Service Code FC-10-FVE21-212-02-12
    Service Description Comprehensive RMA support including hardware replacement and onsite engineer assistance within 4 hours
    Target User FortiVoice-20E4 device owners requiring immediate service and support
    Service Objective To minimize downtime and ensure operational efficiency with prompt hardware replacement and expert onsite support
    Onsite Support Locations Regions where Fortinet offers onsite support services
    Technical Support Access Direct access to Fortinet technical support experts
    Hardware Coverage Includes all necessary parts and labor for hardware replacement
    Exclusions Services not covered under the premium RMA service plan
    Renewal Policy Eligible for renewal upon expiration subject to Fortinet terms and conditions
    Service Agreement Details provided in the FortiCare service agreement

    Quality Certifications

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    Q&A

    Questions & Answers

    What common troubleshooting steps should be taken before using the RMA service?

    Ensure all firmware updates, network settings, and configurations are correct before engaging the RMA service.

    What accessories are included with FortiVoice-20E4 RMA Service?

    The service generally includes hardware replacement and onsite engineer support but specific hardware accessories would not be included.

    How does FortiVoice-20E4 RMA Service compare with other Fortinet services?

    The FortiVoice-20E4 RMA Service offers quicker onsite support compared to the standard RMA, making it ideal for businesses requiring minimal service interruption.

    Does FortiVoice-20E4 RMA Service cover software issues?

    The service primarily covers hardware issues. For software support, FortiCare Premium or Elite plans are best suited.

    Learn More
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