FC-10-FV100-234-02-12, Fortinet FortiVoice License, 1 Year Enhanced Call Center Service

  • Brand: Fortinet
  • Model: FC-10-FV100-234-02-12
List Price: $8,943.80
42% OFF
$5,228.00
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    Overview

    Fortinet FC-10-FV100-234-02-12 Overview

    Introducing the FortiVoice-VM-10000 1 Year FortiVoice Enhanced Call Center Service by Fortinet - FC-10-FV100-234-02-12. This service is designed to empower call centers with enhanced communication capabilities, offering robust features for an improved customer service experience. By optimizing call handling and providing detailed analytics, it ensures your call center operates with efficiency and sophistication.

    Quick Spec
    Parameter Detail
    Product Brand Fortinet
    Product Name FC-10-FV100-234-02-12
    Service Duration 1 Year
    Compatibility FortiVoice-VM-10000
    Type Enhanced Call Center Service

    Product Features

    • ● Advanced call queue management
    • ● Real-time analytics and reporting
    • ● Customizable IVR (Interactive Voice Response)
    • ● Call recording and archiving
    • ● Seamless CRM integration

    Product Applications

    FortiVoice-VM-10000 Call Center Service is perfect for businesses looking to elevate their customer support experience. Ideal for:

    • ● Medium to large-scale call centers requiring detailed call analytics
    • ● Organizations aiming to improve customer engagement through efficient call handling
    • ● Businesses needing a robust system for managing high call volumes with CRM integration
    Supported Options
    Accessory Model
    Additional Year Service FC-10-FV100-234-02-24
    Upgrade to Advanced Service FC-10-FV100-988-02-12
    Additional User License FC-10-FVM100-159-02-12
    Compare to Similar Items
    Model Differences
    FC-10-FV100-234-02-12 1-Year Enhanced Call Center Service
    FC-10-FV100-234-02-24 2-Year Service, same features
    FC-10-FVM100-159-02-12 Additional User License, no call center service

    Get more information

    To learn more about the FortiVoice-VM-10000 1 Year FortiVoice Enhanced Call Center Service and discover how it can benefit your call center operations, please contact us through Live Chat or email [email protected]. Our team is ready to assist with all your inquiries and provide detailed product and pricing information.

    Quality Certifications

    • ISO 14001
    • ISO 9001
    • RoHS
    • REACH
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    • FCC
    Specification

    Fortinet FC-10-FV100-234-02-12 Specification

    FC-10-FV100-234-02-12 Specifications

    Brand Fortinet
    Product Name FC-10-FV100-234-02-12
    Service Name FortiVoice Enhanced Call Center Service
    Duration 1 Year
    Compatibility FortiVoice-VM-10000
    Service Type Enhanced Call Center Service
    Licensing Type Subscription
    Features Included Advanced Queue Management, Reporting & Analytics, Call Recording, Voicemail Transcription, CRM Integration
    Support Included 24/7 Technical Support
    Service Deployment Virtual Machine
    User License Unlimited
    VoIP Support Yes
    Automatic Call Distribution (ACD) Yes
    Interactive Voice Response (IVR) System Yes
    API Access Yes
    Call Routing Strategies Supported Skills-Based, Priority, Round Robin, Least Occupied
    Real-Time Monitoring Yes
    Historical Reporting Yes
    Agent Management Yes
    Customization Options High
    Integration Capabilities CRM, Email, SMS, Social Media
    SLA Compliance Reporting Yes
    Cloud Hosted Option Available
    License Activation Required Yes

    Quality Certifications

    Need Help? Technical Experts Available Now.

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    Q&A

    Questions & Answers

    Are there alternative products to FortiVoice-VM-10000?

    Alternatives include other Fortinet solutions and third-party call center software, but they may lack specific FortiVoice features.

    What are common troubleshooting steps for FortiVoice-VM-10000?

    Common steps include checking network connections, verifying configuration settings, and updating to the latest firmware.

    What accessories are available for FortiVoice-VM-10000?

    Accessories include Fortinet-compatible headsets, call recording devices, and additional software licenses.

    How does FortiVoice-VM-10000 compare to other similar products?

    FortiVoice-VM-10000 stands out for its enhanced call center capabilities, integration ease, and superior support options.

    Warranty
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