FC-10-0090G-212-02-12, Fortinet FortiGate-90G License, 1 Year 4-Hour Onsite RMA

What is included in the FortiGate-90G 1 Year 4-Hour Hardware and Onsite Engineer Priority RMA Service?

The service includes 4-hour hardware replacement and an onsite engineer, ensuring minimal downtime.

Is FortiCare Premium or FortiCare Elite required for the FortiGate-90G RMA service?

Yes, you need either FortiCare Premium or FortiCare Elite to use the FortiGate-90G RMA service.

How is the FortiGate-90G RMA service cost-effective for system integrators?

The FortiGate-90G RMA service reduces downtime, helping avoid business interruptions and additional costs.

What are the key features of the FortiGate-90G RMA service?

Key features include 4-hour hardware replacement, onsite engineer support, and priority service.

In which scenarios is the FortiGate-90G RMA service particularly useful?

It is ideal for mission-critical environments where minimal downtime is crucial, like financial services and healthcare.

How do you activate the FortiGate-90G RMA service?

First, ensure you have FortiCare Premium or Elite, then register the service on the Fortinet support portal.

Do I need to upgrade any firmware or hardware to use the FortiGate-90G service?

No upgrades are required, but you must have FortiCare Premium or Elite and register the product.

Are there alternative services to the FortiGate-90G RMA service?

Yes, Fortinet offers other support contracts, but they may not include 4-hour hardware replacement or onsite engineers.

What common troubleshooting steps should I follow before using the FortiGate-90G RMA service?

Ensure all connections are secure, reboot the device, and check for configuration errors or firmware updates.

What accessories are compatible with FortiGate-90G services?

Accessories like power supplies, transceivers, and rack mounts are compatible but ensure they support rapid replacement.