Shipping and Delivery Policy - Network Equipment Shipping and Tracking

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Fast & Reliable Global Delivery

Global Logistics via top carriers: DHL, FedEx, UPS - Air & Sea Shipping.

Flexible Shipping Options

Drop Shipping Supported

On-Time Delivery Guarantee

Choose Your Delivery Terms

EXW

FOB

DDP

prompt Not sure which carrier to choose? Click here to see our shipping advice or contact us for a customized logistics solution.

Global Warehouses for Faster Delivery

With warehouses on 5 continents, we guarantee faster delivery and lower costs through localized inventory.

check See estimated shipping time from your area:

Shipping Zones	By Express	By Air Cargo
Asia	1-2 Days	2-3 Days
Europe	2-3 Days	3-4 Days
Oceania	2-3 Days	3-4 Days
North America	2-3 Days	2-3 Days
South America	3-4 Days	4-5 Days
Middle East	2-3 Days	3-4 Days
Africa	3-5 Days	4-7 Days

Notes:

1.The shipping times shown above are for transit only and do not include order processing time.
2.By Express (DHL, FedEx, EMS, UPS, Aramex, etc.): Door-to-door service. Best for orders under 45 kg due to speed and convenience"
3.By Air Cargo: Door-to-airport service. Ideal for orders over 45 kg to save on shipping costs.

FAQ

Q1: Does router-switch.com support DDP (Delivered Duty Paid) shipping?

Yes! router-switch.com offers DDP (Delivered Duty Paid) shipping options for international orders. With DDP, all import duties, taxes, and customs clearance costs are covered upfront, ensuring a smooth and hassle-free delivery experience for our customers.

Q2: Does Router-switch.com support drop shipping?

Yes, router-switch.com supports drop shipping for all registered customers with no additional charges. Here are a few important notes:

1.For fraud prevention, we verify if the shipping address differs from the billing address. Ensure your PayPal account is verified if you're a new drop-shipping customer.

2.We do not include router-switch.com's publicity materials or invoices in drop-shipments, protecting your reputation as a seller.

3.Customers must contact you first for technical support or returns, as the account is with router-switch.com..

Q3: Are the packages insured?

Yes, when shipping with international couriers, your packages from router-switch.com are insured and can be tracked online. To protect against lost or damaged shipments, we offer Shipping Insurance. If your package goes missing, we will promptly reship your order. When you checkout your order at router-switch.com, you can also add Shipping Insurance based on the total cost of your order.

Q4: How can I trace my order?

Once your order is shipped from router-switch.com, you will receive an email from us. This email will contain the tracking information for your packages, as well as the website where you can trace your order.

Q5: How can I save on shipping?

To save on shipping costs, Router-Switch.com suggests purchasing all items in one order to minimize the shipping cost per item. Opt for standard shipping if you can wait longer, as it is cheaper than express shipping. Here are a few additional notes to consider:

1.Please note that import taxes, if any, are the responsibility of the consignee.

2.If you are a Router-Switch.com buyer or drop-ship vendor, inform your customers about potential taxes. We will assist in minimizing the tax burden if you have special packing or declaration instructions.

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Услуги

Fast & Reliable Global Delivery

Global Warehouses for Faster Delivery

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