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EOL & EOSL CISCO

CISCO End-of-Life Product List

Total Products: 39072 | Page 644 of 1954

Part Number Product Name EOL Announcement End of Sale (EOS) End of Service Life (EOSL)
A-HSTW-LIC-ESS-10X Cisco Hosted Essential 10.x - License Subscription 01/23/2021 04/23/2021 07/31/2022
A-FLEX-HJEP-AGT11X Cisco Hosted HCS-CCE Premium Agent License v11 01/23/2021 04/23/2021 09/30/2023
A-FLEX-HJES-AGT11X Cisco Hosted HCS-CCE Standard Agent License v11 01/23/2021 04/23/2021 09/30/2023
A-FLEX-HJXP-AGT12X Cisco Hosted HCS-CCX Premium Agent License v12.0 01/23/2021 04/23/2021 08/31/2023
A-FLEX-HJX-SVR12.0 Cisco Hosted HCS-CCX Standard & Premium Server v12.0 01/23/2021 04/23/2021 08/31/2023
A-HSTW-LIC-PS-10X Cisco Hosted Public Space License for 10X - License Subscription 01/23/2021 04/23/2021 07/31/2022
A-HSTW-TPROOM-10X Cisco Hosted TelePresence Room License for EA 10.x - License Subs 01/23/2021 04/23/2021 07/31/2022
A-HSTW-LIC-UCM-10X Cisco Hosted UC Manager 10.x - User License Subscription 01/23/2021 04/23/2021 07/31/2022
A-HSTW-LIC-UCX-10X Cisco Hosted Unity Connection 10.x - User License Subscription 01/23/2021 04/23/2021 07/31/2022
SME-PAK Cisco Include PAK Auto-expanding PAK for SME 01/23/2021 04/24/2021 04/30/2024
IVR-12-LIC-K9 Cisco IVR 12.0 New IP IVR 01/23/2021 04/23/2021 08/31/2023
R-JABBER-ADDON-K9 Cisco Jabber for Everyone Addon Top Level - Electronic Delivery 01/23/2021 04/24/2021 04/30/2024
LIC-EXP-MSFT Cisco Microsoft Interoperability Option 01/23/2021 04/24/2021 04/30/2024
MIG-VCS-BE6K-ENH Cisco Mig - VCS to BE6000 Enh - mig 1 video endpoint per user 01/23/2021 04/24/2021 04/30/2024
MIG-VCS-BE6K-ENHP Cisco Mig - VCS to BE6000 EnhPlus - mig 2 video endpoints per user 01/23/2021 04/24/2021 04/30/2024
MIG-VCS-BE6K-TP Cisco Mig - VCS to BE6000 TP Room-mig of immersive video endpoints 01/23/2021 04/24/2021 04/30/2024
OTHER-APP Cisco Migrating from Other Application to CUWL 01/23/2021 04/24/2021 04/30/2024
UCXN Cisco Migrating from Unity Connection Standalone to CUWL 01/23/2021 04/24/2021 04/30/2024
UNITY Cisco Migrating from Unity Standalone to CUWL 01/23/2021 04/24/2021 04/30/2024
A-SPK-AU-C-PRM10 Cisco On-Premise Calling v10 01/23/2021 04/23/2021 07/31/2022

CISCO Product Series EOL List

  • Switches

  • Routers

  • Firewalls

  • Servers

  • Wireless

  • Data Storage

  • Optical Transmission Network

  • Networking Accessories

  • Optical Access Network

  • Unified Communications

  • Video Surveillance

  • Software

  • Others

Cisco End-of-Life Policy Overview

Router-Switch.com provides this summary based on the official End of Life (EOL) policy published by Cisco. The goal is to help users clearly understand how Cisco defines lifecycle milestones, support timelines, and the transition process as products move toward EOL and End of Service Life (EOSL).

Key Lifecycle Milestones

The EOL process is marked by several key milestones. Understanding these milestones is crucial for effective network planning and management. The table below provides a summary of these milestones and their definitions.

Milestone Definition
End-of-Life Announcement Date The date on which Cisco officially announces the end-of-sale and end-of-life of a product to the public.
End-of-Sale Date (EOS) The last date to order the product through Cisco. After this date, the product is no longer available for purchase.
Last Ship Date The last possible date that a product can be shipped from Cisco or its manufacturers. This is typically three months after the EOS date for hardware.
End of Software Maintenance Releases Date The last date that Cisco Engineering will release any final software maintenance releases or bug fixes. After this, no new software development, repair, or testing will be done.
End of Vulnerability/Security Support The last date that Cisco will release bug fixes for security vulnerabilities. After this date, any security fixes may only be available in later supported software releases.
End of New Service Attachment Date The last date to purchase a new service and support contract for equipment that is not already covered by one.
End of Service Contract Renewal Date The last date to extend or renew an existing service contract for the product. The contract cannot be renewed beyond the Last Date of Support.
Last Date of Support (LDOS) The final date to receive service and support for the product under an active service contract. After this date, all support services are unavailable, and the product is considered obsolete.

Support Timeline After End-of-Sale (EOS)

Cisco provides different levels of support for hardware, operating system (OS) software, and application software after the End-of-Sale (EOS) date. The following table summarizes the typical support timeline for customers with an active service contract.

Support Category Support Activity Duration from End-of-Sale (EOS) Date
Hardware (with Service) Cisco TAC Support 5 years
Add or Attach New Service Contracts Up to 1 year
Renew Service Contracts Up to 5 years (not to exceed LDOS)
Last Date of Support 5 years
OS Software Cisco TAC Support 3 years
Software Maintenance Releases 1 year (bug fixes for critical issues)
Last Date of Support 3 years
Application Software (with Service) Cisco TAC Support 2 years
Software Maintenance Releases 1 year
Last Date of Support 2 years
Software Subscriptions Subscription Term As per the term of the subscription
Renew/Modify Subscriptions As defined in the external announcement

Please note that Cisco's official EOL policy may be updated or changed over time. For the most accurate and up-to-date information, please visit the official Cisco EOL Policy.

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