Cisco Unified Intelligent Contact Management Enterprise Series
Total Products: 62 | Page 1 of 2
| Manufacturer | Product Series | Part Number | Product Name | EOL Announcement | End of Sale (EOS) | End of Service Life (EOSL) |
|---|---|---|---|---|---|---|
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICME-BNT | Cisco ICM Blind Network Transfer | 03/12/2020 | 09/10/2020 | 09/30/2023 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICME-BNT-LC | Cisco ICM Blind Network Transfer | 03/12/2020 | 09/10/2020 | 09/30/2023 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICME-BNT-LC= | Cisco ICM Blind Network Transfer | 03/12/2020 | 09/10/2020 | 09/30/2023 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICME-BNT= | Cisco ICM Blind Network Transfer | 03/12/2020 | 09/10/2020 | 09/30/2023 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICME-PG-IPCCEE2 | Cisco IPCC GATEWAY FOR IPCC ENTERPRISE 2 | 03/12/2020 | 09/10/2020 | 09/30/2023 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICME-PG-IPCCEE2= | Cisco IPCC GATEWAY FOR IPCC ENTERPRISE 2 | 03/12/2020 | 09/10/2020 | 09/30/2023 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICME-REGAGT-LC | Cisco Regular ICM Agent License Certificate | 03/12/2020 | 09/10/2020 | 09/30/2023 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICME-SIEBEL | Cisco Siebel Connector for Desktop Agent | 03/12/2020 | 09/10/2020 | 09/30/2023 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICME-SIEBEL-LC | Cisco Siebel Conn. for Desktop Agent License Cert | 03/12/2020 | 09/10/2020 | 09/30/2023 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICME-V11.6 | Cisco ICM V11.6 Version Selector | 03/12/2020 | 09/10/2020 | 09/30/2023 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICMEH-MEDIA116-K9 | Cisco Media Kit for Unified ICM Enterprise 11.6 | 03/12/2020 | 09/10/2020 | 09/30/2023 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICMEH-V115-K9-UPG= | Cisco ICM SW Upgrade to 11.5 for SWSS Customers | 03/12/2020 | 09/10/2020 | 09/30/2023 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICMEH-V116-K9-UPG= | Cisco ICM SW Upgrade to 11.6 for SWSS Customers | 03/12/2020 | 09/10/2020 | 09/30/2023 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICMH-ADV1CPS-LC | Cisco ICM HOSTED ADVANCED SERVICES THROUGHPUT LICENSE CERTIFICATE | 03/12/2020 | 09/10/2020 | 09/30/2023 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICMH-NICMODMIN | Cisco ICM HOSTED NIC MODIFICATIONS - MINIMAL | 03/12/2020 | 09/10/2020 | 09/30/2023 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICME-AGENTS-LC | Cisco ICM ENTERPRISE AGENT LICENSES | 11/08/2019 | 02/07/2020 | 02/28/2023 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICME-CTITOOLKIT-M | Cisco Migrate Existing CRM Connector to CTI Toolkit | 11/08/2019 | 02/07/2020 | 02/28/2023 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICME-NPSENT-CP | Cisco ICM Enterprise Non-Production Suite Channel Partner | 11/08/2019 | 02/07/2020 | 02/28/2023 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICME-NPSENT-DART= | Cisco ICM Enterprise Non-Production Suite DART | 11/08/2019 | 02/07/2020 | 02/28/2023 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICME-NPSENT-EC | Cisco ICM Enterprise Non-Production Suite End Customer | 11/08/2019 | 02/07/2020 | 02/28/2023 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICME-SIEBELCRM | Cisco ICME Siebel Connector Lic. for Regular ERI or ARI Agent | 11/08/2019 | 02/07/2020 | 02/28/2023 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICME-SIEBELCRM-M | Cisco Migrate Existing CTI Toolkit or CRM to Siebel CRM Conn. | 11/08/2019 | 02/07/2020 | 02/28/2023 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICM-AGTRPT-L | Cisco Agent Reporting License | 06/01/2016 | 11/30/2016 | 11/30/2019 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICM-AGTVOC-T1-L | Cisco ICM Voice Agent License Tier 1 - 0 to 199 | 06/01/2016 | 11/30/2016 | 11/30/2019 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICM-AGTWEB-T200-L | Cisco ICM Web Collaboration Agent - 200 to 499 | 06/01/2016 | 11/30/2016 | 11/30/2019 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICM-AWC | Cisco System Manager AW - Client | 06/01/2016 | 11/30/2016 | 11/30/2019 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICM-AWC= | Cisco System Manager AW - Client | 06/01/2016 | 11/30/2016 | 11/30/2019 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICM-GTWSQL-L | Cisco SQL Server Gateway License | 06/01/2016 | 11/30/2016 | 11/30/2019 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICM-HDSSVR | Cisco Historical Database Svr Add on | 06/01/2016 | 11/30/2016 | 11/30/2019 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICM-HDSSVR= | Cisco Historical Database Svr Add on | 06/01/2016 | 11/30/2016 | 11/30/2019 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICM-ISECON-L | Cisco Internet Script Editor Connection License | 06/01/2016 | 11/30/2016 | 11/30/2019 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICM-NPSENT-EC | Cisco ICM Ent (includes Web Email) Non Prd Lab system | 06/01/2016 | 11/30/2016 | 11/30/2019 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICM-NPSNAM-CP | Cisco ICM Hosted Edition Non Production for Partners | 06/01/2016 | 11/30/2016 | 11/30/2019 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICM-NPSNAM-EC | Cisco ICM Hosted Non Prod System for Customers | 06/01/2016 | 11/30/2016 | 11/30/2019 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICM-PIM02 | Cisco ACD PIM - Cisco Call Manager | 06/01/2016 | 11/30/2016 | 11/30/2019 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICM-PIM06 | Cisco ACD PIM - Avaya Definity (ECS) G3 | 06/01/2016 | 11/30/2016 | 11/30/2019 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICM-PIM13 | Cisco ACD PIM - Nortel Symposium | 06/01/2016 | 11/30/2016 | 11/30/2019 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICM-PIM19 | Cisco ACD PIM - Aspect Contact Server | 06/01/2016 | 11/30/2016 | 11/30/2019 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICM-PIMIVR-L | Cisco IVR PIM License | 06/01/2016 | 11/30/2016 | 11/30/2019 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICM-PIMIVR-LC | Cisco IVR PIM License Certificate | 06/01/2016 | 11/30/2016 | 11/30/2019 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICM-PIMIVRADD-L | Cisco IVR PIM Addon License | 06/01/2016 | 11/30/2016 | 11/30/2019 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICM-SVRBASE-NT | Cisco ICM Base Server on Windows NT | 06/01/2016 | 11/30/2016 | 11/30/2019 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICM-SVRRDNT-L | Cisco Remote ICM Server Redundancy | 06/01/2016 | 11/30/2016 | 11/30/2019 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICME-ARIAASTRA | Cisco AASTRA ARI | 06/01/2016 | 11/30/2016 | 11/30/2019 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICME-ARII3 | Cisco I3 ARI | 06/01/2016 | 11/30/2016 | 11/30/2019 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICME-ARSAGT-GNRIC | Cisco ICM ENTERPRISE ARS AGENT – GENERIC | 06/01/2016 | 11/30/2016 | 11/30/2019 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICME-ARSAGT-I3 | Cisco ICM ENTERPRISE ARS AGENT - I3 | 06/01/2016 | 11/30/2016 | 11/30/2019 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICME-ARSAGT-POINT | Cisco ICM ENTERPRISE ARS AGENT – POINTSPAN | 06/01/2016 | 11/30/2016 | 11/30/2019 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICME-EMAILKIT | Cisco MEDIAKIT EMAIL SERVER | 06/01/2016 | 11/30/2016 | 11/30/2019 |
| Cisco | Cisco Unified Intelligent Contact Management Enterprise | ICME-ERSAGT | Cisco ICM ENTERPRISE ERS AGENT | 06/01/2016 | 11/30/2016 | 11/30/2019 |