EOL & EOSL Dates and Details
ICME-AGENTS-LC EOL Data |
|
| End of-Life Announcement (EOL) | 11/08/2019 |
| End of Sale (EOS) | 02/07/2020 |
| End of Service Life (EOSL) | 02/28/2023 |
| Manufacturer | Cisco |
| Category | Software |
| Product Series | Cisco Unified Intelligent Contact Management Enterprise |
| Part Number | ICME-AGENTS-LC |
| Model Number | ICME-AGENTS-LC |
| Release Date | |
| Replacement Part Number | N/A |
| Replacement Product Name | |
Official EOL: Additional Information |
|
| Last Ship Date: App SW | 05/07/2020 |
| End Of SW Maintenance Releases Date: App SW | 02/06/2021 |
| End Of New Service Attachment Date: App SW | 02/06/2021 |
| End Of Service Contract Renewal Date: App SW | 05/05/2022 |
| Last Date Of Support: App SW | 02/28/2023 |
| Official EOL Notice | View Official EOL Documentation |
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|---|---|---|---|
| Cisco | ICME-SIEBEL | Cisco Siebel Connector for Desktop Agent | 03/12/2020 |
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| Cisco | ICME-ARSAGT-GNRIC | Cisco ICM ENTERPRISE ARS AGENT – GENERIC | 06/01/2016 |
| Cisco | ICM-NPSENT-EC | Cisco ICM Ent (includes Web Email) Non Prd Lab system | 06/01/2016 |
| Cisco | ICM-PIM02 | Cisco ACD PIM - Cisco Call Manager | 06/01/2016 |
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