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EOL & EOSL Dates and Details

ICM-AWC EOL Data

End of-Life Announcement (EOL) 06/01/2016
End of Sale (EOS) 11/30/2016
End of Service Life (EOSL) 11/30/2019
Manufacturer Cisco
Category Software
Product Series Cisco Unified Intelligent Contact Management Enterprise
Part Number ICM-AWC
Model Number ICM-AWC
Release Date
Replacement Part Number IPCE-PREMAGT-L
Replacement Product Name Cisco IPCC ENTERPRISE PREMIUM AGENT

Official EOL: Additional Information

Last Ship Date: App. SW 02/28/2017
End Of SW Maintenance Releases Date: App. SW 11/30/2017
End Of New Service Attachment Date: App. SW 11/30/2017
End Of Service Contract Renewal Date: App. SW 02/26/2019
Official EOL Notice View Official EOL Documentation

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