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EOL & EOSL CISCO

CISCO End-of-Life Product List

Total Products: 39072 | Page 641 of 1954

Part Number Product Name EOL Announcement End of Sale (EOS) End of Service Life (EOSL)
BE6K-UCL-VM Cisco Business Edition 6000- Voicemail/Unified Messaging UCL 01/23/2021 04/24/2021 04/30/2024
R-CBE6K-K9 Cisco Business Edition 6000-Electronic SW Delivery-Top Level 01/23/2021 04/24/2021 04/30/2024
BE6K-UPG-PAK Cisco Business Edition 6K Upg - PAK - Partial Fulfillment 01/23/2021 04/24/2021 04/30/2024
CCX-12-PAK Cisco CCX 12 autoexpanded PAK 01/23/2021 04/23/2021 08/31/2023
CCX-12-WPL-NFR Cisco CCX 12 UC 10 NFR 01/23/2021 04/23/2021 08/31/2023
CCX-12-ADD-K9 Cisco CCX 12.0 Add-on Licenses 01/23/2021 04/23/2021 08/31/2023
CCX-12-EHA-LIC Cisco CCX 12.0 ENH HA LICENSE ONLY 01/23/2021 04/23/2021 08/31/2023
CCX-12-A-E-LIC Cisco CCX 12.0 ENH Seat Qty 1 LICENSE ONLY 01/23/2021 04/23/2021 08/31/2023
CCX-12-PHA-LIC Cisco CCX 12.0 PRE HA LICENSE ONLY 01/23/2021 04/23/2021 08/31/2023
CCX-12-OBIVRLIC Cisco CCX 12.0 PRE Outbound IVR Port Qty 1 LICENSE ONLY 01/23/2021 04/23/2021 08/31/2023
CCX-12-A-P-LIC Cisco CCX 12.0 PRE Seat Qty 1 LICENSE ONLY 01/23/2021 04/23/2021 08/31/2023
A-FLEX-P-COMMON10X Cisco Common Area v10 License (1) 01/23/2021 04/23/2021 07/31/2022
A-FLEX-CVP-RPT-11X Cisco Customer Voice Portal (CVP) Report Server License 01/23/2021 04/23/2021 09/30/2023
A-FLEX-ER-10X-K9 Cisco Emergency Responder SW Bundle v10 (1) 01/23/2021 04/23/2021 07/31/2022
A-FLEX-P-ER-10X Cisco Emergency Responder v10 License (1) 01/23/2021 04/23/2021 07/31/2022
ER12-USR-1 Cisco EMRGNCY RSPNDR USR LIC 1 PHN FOR NEW 12X SYSTEM 01/23/2021 04/24/2021 04/30/2024
ER12-USR-1-UPG Cisco EMRGNCY RSPNDR USR LIC 1 PHN UPGD TO 12X FROM 9X OR EARLIER 01/23/2021 04/24/2021 04/30/2024
A-PRMW-LIC-ER-10X Cisco ER 10.x 911 - User License Subscription 01/23/2021 04/23/2021 07/31/2022
A-PRM-LIC-ER-10X Cisco ER 10x 911 - User License Subscription 01/23/2021 04/23/2021 07/31/2022
A-PRM-LIC-ESS-10X Cisco Essential 10.x - License Subscription 01/23/2021 04/23/2021 07/31/2022

CISCO Product Series EOL List

  • Switches

  • Routers

  • Firewalls

  • Servers

  • Wireless

  • Data Storage

  • Optical Transmission Network

  • Networking Accessories

  • Optical Access Network

  • Unified Communications

  • Video Surveillance

  • Software

  • Others

Cisco End-of-Life Policy Overview

Router-Switch.com provides this summary based on the official End of Life (EOL) policy published by Cisco. The goal is to help users clearly understand how Cisco defines lifecycle milestones, support timelines, and the transition process as products move toward EOL and End of Service Life (EOSL).

Key Lifecycle Milestones

The EOL process is marked by several key milestones. Understanding these milestones is crucial for effective network planning and management. The table below provides a summary of these milestones and their definitions.

Milestone Definition
End-of-Life Announcement Date The date on which Cisco officially announces the end-of-sale and end-of-life of a product to the public.
End-of-Sale Date (EOS) The last date to order the product through Cisco. After this date, the product is no longer available for purchase.
Last Ship Date The last possible date that a product can be shipped from Cisco or its manufacturers. This is typically three months after the EOS date for hardware.
End of Software Maintenance Releases Date The last date that Cisco Engineering will release any final software maintenance releases or bug fixes. After this, no new software development, repair, or testing will be done.
End of Vulnerability/Security Support The last date that Cisco will release bug fixes for security vulnerabilities. After this date, any security fixes may only be available in later supported software releases.
End of New Service Attachment Date The last date to purchase a new service and support contract for equipment that is not already covered by one.
End of Service Contract Renewal Date The last date to extend or renew an existing service contract for the product. The contract cannot be renewed beyond the Last Date of Support.
Last Date of Support (LDOS) The final date to receive service and support for the product under an active service contract. After this date, all support services are unavailable, and the product is considered obsolete.

Support Timeline After End-of-Sale (EOS)

Cisco provides different levels of support for hardware, operating system (OS) software, and application software after the End-of-Sale (EOS) date. The following table summarizes the typical support timeline for customers with an active service contract.

Support Category Support Activity Duration from End-of-Sale (EOS) Date
Hardware (with Service) Cisco TAC Support 5 years
Add or Attach New Service Contracts Up to 1 year
Renew Service Contracts Up to 5 years (not to exceed LDOS)
Last Date of Support 5 years
OS Software Cisco TAC Support 3 years
Software Maintenance Releases 1 year (bug fixes for critical issues)
Last Date of Support 3 years
Application Software (with Service) Cisco TAC Support 2 years
Software Maintenance Releases 1 year
Last Date of Support 2 years
Software Subscriptions Subscription Term As per the term of the subscription
Renew/Modify Subscriptions As defined in the external announcement

Please note that Cisco's official EOL policy may be updated or changed over time. For the most accurate and up-to-date information, please visit the official Cisco EOL Policy.

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