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EOL & EOSL CISCO

CISCO End-of-Life Product List

Total Products: 39072 | Page 452 of 1954

Part Number Product Name EOL Announcement End of Sale (EOS) End of Service Life (EOSL)
HCS-CC-AGNT Cisco HCS for Contact Center Agent 01/31/2022 08/01/2022 07/31/2024
HCS-CC-AGT-BST Cisco HCS for Contact Center Burst license 01/31/2022 08/01/2022 07/31/2024
HCS-CC-MIG-AGT Cisco HCS for Contact Center Displacement (See Ordering Guide) 01/31/2022 08/01/2022 07/31/2024
HCS-CC-IVR-PT Cisco HCS for Contact Center IVR port 01/31/2022 08/01/2022 07/31/2024
HCS-CC-MIG-UCC Cisco HCS for Contact Center UCCX or UCCE Migration 01/31/2022 08/01/2022 07/31/2024
HCS-CC-AGNT-LE Cisco HCS-CC Agent Large Enterprise 01/31/2022 08/01/2022 07/31/2024
HCS-CC-AGNT-PSE Cisco HCS-CC Agent Public Sector 01/31/2022 08/01/2022 07/31/2024
HCS-CC-VVXML-AGU Cisco HCS-CC Contact Center Agent Upgrade To VoiceXML Browser 01/31/2022 08/01/2022 07/31/2024
HCS-CC-VVXML-IVU Cisco HCS-CC Contact Center IVR Upgrade To VoiceXML Browser 01/31/2022 08/01/2022 07/31/2024
HCS-CC-DIALPT Cisco HCS-CC DIALER PORT 01/31/2022 08/01/2022 07/31/2024
HCS-CC-LC Cisco HCS-CC LICENSE SHEET 01/31/2022 08/01/2022 07/31/2024
HCS-CC-MEDIA-125 Cisco HCS-CC Upgrade Contact Center 12.5 Upgrade Media Set 01/31/2022 08/01/2022 07/31/2024
HCS-CC-PUT-125= Cisco HCS-CC Upgrade Contact Center 12.5 Upgrade Media Set 01/31/2022 08/01/2022 07/31/2024
ASR1002XIMGONLY Cisco Image - no SSH and no encryption 01/31/2022 08/01/2022 07/31/2027
ASR1002XIMGWSSAC3J Cisco Image - with SSH 01/31/2022 08/01/2022 07/31/2027
ASR1002XIMGWSSH Cisco Image - with SSH 01/31/2022 08/01/2022 07/31/2027
IPCE-NPSENT-CP Cisco IPCC Enterprise Non-Production Suite Channel Partner 01/31/2022 08/01/2022 07/31/2024
IPCE-DIALPORT-SL Cisco IPCC Enterprise Outbound Dialer Port (Smart) 12.5 onwards 01/31/2022 08/01/2022 07/31/2024
IPCE-PREMAGT-SL Cisco IPCC Enterprise Premium Agent (Smart) v12.5 onwards 01/31/2022 08/01/2022 07/31/2024
L-FLSASR1-IPSEC= Cisco IPSEC E-Delivery PAK for ASR1000 Series 01/31/2022 08/01/2022 07/31/2027

CISCO Product Series EOL List

  • Switches

  • Routers

  • Firewalls

  • Servers

  • Wireless

  • Data Storage

  • Optical Transmission Network

  • Networking Accessories

  • Optical Access Network

  • Unified Communications

  • Video Surveillance

  • Software

  • Others

Cisco End-of-Life Policy Overview

Router-Switch.com provides this summary based on the official End of Life (EOL) policy published by Cisco. The goal is to help users clearly understand how Cisco defines lifecycle milestones, support timelines, and the transition process as products move toward EOL and End of Service Life (EOSL).

Key Lifecycle Milestones

The EOL process is marked by several key milestones. Understanding these milestones is crucial for effective network planning and management. The table below provides a summary of these milestones and their definitions.

Milestone Definition
End-of-Life Announcement Date The date on which Cisco officially announces the end-of-sale and end-of-life of a product to the public.
End-of-Sale Date (EOS) The last date to order the product through Cisco. After this date, the product is no longer available for purchase.
Last Ship Date The last possible date that a product can be shipped from Cisco or its manufacturers. This is typically three months after the EOS date for hardware.
End of Software Maintenance Releases Date The last date that Cisco Engineering will release any final software maintenance releases or bug fixes. After this, no new software development, repair, or testing will be done.
End of Vulnerability/Security Support The last date that Cisco will release bug fixes for security vulnerabilities. After this date, any security fixes may only be available in later supported software releases.
End of New Service Attachment Date The last date to purchase a new service and support contract for equipment that is not already covered by one.
End of Service Contract Renewal Date The last date to extend or renew an existing service contract for the product. The contract cannot be renewed beyond the Last Date of Support.
Last Date of Support (LDOS) The final date to receive service and support for the product under an active service contract. After this date, all support services are unavailable, and the product is considered obsolete.

Support Timeline After End-of-Sale (EOS)

Cisco provides different levels of support for hardware, operating system (OS) software, and application software after the End-of-Sale (EOS) date. The following table summarizes the typical support timeline for customers with an active service contract.

Support Category Support Activity Duration from End-of-Sale (EOS) Date
Hardware (with Service) Cisco TAC Support 5 years
Add or Attach New Service Contracts Up to 1 year
Renew Service Contracts Up to 5 years (not to exceed LDOS)
Last Date of Support 5 years
OS Software Cisco TAC Support 3 years
Software Maintenance Releases 1 year (bug fixes for critical issues)
Last Date of Support 3 years
Application Software (with Service) Cisco TAC Support 2 years
Software Maintenance Releases 1 year
Last Date of Support 2 years
Software Subscriptions Subscription Term As per the term of the subscription
Renew/Modify Subscriptions As defined in the external announcement

Please note that Cisco's official EOL policy may be updated or changed over time. For the most accurate and up-to-date information, please visit the official Cisco EOL Policy.

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