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EOL & EOSL CISCO

CISCO End-of-Life Product List

Total Products: 39072 | Page 1512 of 1954

Part Number Product Name EOL Announcement End of Sale (EOS) End of Service Life (EOSL)
ICME-MEDIAKIT Cisco ICM ENTERPRISE MEDIAKITS 06/01/2016 11/30/2016 11/30/2019
ICM-NPSNAM-CP Cisco ICM Hosted Edition Non Production for Partners 06/01/2016 11/30/2016 11/30/2019
ICM-NPSNAM-EC Cisco ICM Hosted Non Prod System for Customers 06/01/2016 11/30/2016 11/30/2019
IPC-SVRRDNT-L Cisco ICM Server For IPCC Redundancy Option License 06/01/2016 11/30/2016 11/30/2019
IPC-SVRRDNT-LC= Cisco ICM Server For IPCC Redundancy Option License Certificate 06/01/2016 11/30/2016 11/30/2019
ICMEH-V100-K9-UPG= Cisco ICM SW Upgrade to 10.0 for UCSS Customers 06/01/2016 11/30/2016 11/30/2019
ICM-AGTVOC-T1-L Cisco ICM Voice Agent License Tier 1 - 0 to 199 06/01/2016 11/30/2016 11/30/2019
ICM-AGTWEB-T200-L Cisco ICM Web Collaboration Agent - 200 to 499 06/01/2016 11/30/2016 11/30/2019
ICM-ISECON-L Cisco Internet Script Editor Connection License 06/01/2016 11/30/2016 11/30/2019
IPC-AGENT-LC= Cisco IPCC Agent 06/01/2016 11/30/2016 11/30/2019
IPCE-CRMAGT-L Cisco IPCC ENTERPRISE CRM AGENT LICENSE 06/01/2016 11/30/2016 11/30/2019
IPCE-ENHAGT-L Cisco IPCC ENTERPRISE ENHANCED AGENT 06/01/2016 11/30/2016 11/30/2019
IPCE-ENHAGTUPG Cisco IPCC ENTERPRISE ENHANCED AGENT UPGRADE 06/01/2016 11/30/2016 11/30/2019
IPCE-PREMCADAGTU Cisco IPCC Enterprise Premium Agent - Cisco Agent Desktop 06/01/2016 11/30/2016 11/30/2019
IPCE-PREMTLKITAGT Cisco IPCC ENTERPRISE PREMIUM AGENT - CISCO TOOLKIT AGENT 06/01/2016 11/30/2016 11/30/2019
IPCE-PREMGENESAGT Cisco IPCC ENTERPRISE PREMIUM AGENT - GENESYS INTEGRATION 06/01/2016 11/30/2016 11/30/2019
IPCE-PREMIPHAGT Cisco IPCC ENTERPRISE PREMIUM AGENT - IP PHONE AGENT 06/01/2016 11/30/2016 11/30/2019
IPCE-STDAGT-L Cisco IPCC ENTERPRISE STANDARD AGENT 06/01/2016 11/30/2016 11/30/2019
IPCE-PARTNERAGT Cisco IPCC Enterprise Standard Agent - Partner Agent Desktop 06/01/2016 11/30/2016 11/30/2019
IPCE-STDAGTUPG Cisco IPCC ENTERPRISE STANDARD AGENT UPGRADE 06/01/2016 11/30/2016 11/30/2019

CISCO Product Series EOL List

  • Switches

  • Routers

  • Firewalls

  • Servers

  • Wireless

  • Data Storage

  • Optical Transmission Network

  • Networking Accessories

  • Optical Access Network

  • Unified Communications

  • Video Surveillance

  • Software

  • Others

Cisco End-of-Life Policy Overview

Router-Switch.com provides this summary based on the official End of Life (EOL) policy published by Cisco. The goal is to help users clearly understand how Cisco defines lifecycle milestones, support timelines, and the transition process as products move toward EOL and End of Service Life (EOSL).

Key Lifecycle Milestones

The EOL process is marked by several key milestones. Understanding these milestones is crucial for effective network planning and management. The table below provides a summary of these milestones and their definitions.

Milestone Definition
End-of-Life Announcement Date The date on which Cisco officially announces the end-of-sale and end-of-life of a product to the public.
End-of-Sale Date (EOS) The last date to order the product through Cisco. After this date, the product is no longer available for purchase.
Last Ship Date The last possible date that a product can be shipped from Cisco or its manufacturers. This is typically three months after the EOS date for hardware.
End of Software Maintenance Releases Date The last date that Cisco Engineering will release any final software maintenance releases or bug fixes. After this, no new software development, repair, or testing will be done.
End of Vulnerability/Security Support The last date that Cisco will release bug fixes for security vulnerabilities. After this date, any security fixes may only be available in later supported software releases.
End of New Service Attachment Date The last date to purchase a new service and support contract for equipment that is not already covered by one.
End of Service Contract Renewal Date The last date to extend or renew an existing service contract for the product. The contract cannot be renewed beyond the Last Date of Support.
Last Date of Support (LDOS) The final date to receive service and support for the product under an active service contract. After this date, all support services are unavailable, and the product is considered obsolete.

Support Timeline After End-of-Sale (EOS)

Cisco provides different levels of support for hardware, operating system (OS) software, and application software after the End-of-Sale (EOS) date. The following table summarizes the typical support timeline for customers with an active service contract.

Support Category Support Activity Duration from End-of-Sale (EOS) Date
Hardware (with Service) Cisco TAC Support 5 years
Add or Attach New Service Contracts Up to 1 year
Renew Service Contracts Up to 5 years (not to exceed LDOS)
Last Date of Support 5 years
OS Software Cisco TAC Support 3 years
Software Maintenance Releases 1 year (bug fixes for critical issues)
Last Date of Support 3 years
Application Software (with Service) Cisco TAC Support 2 years
Software Maintenance Releases 1 year
Last Date of Support 2 years
Software Subscriptions Subscription Term As per the term of the subscription
Renew/Modify Subscriptions As defined in the external announcement

Please note that Cisco's official EOL policy may be updated or changed over time. For the most accurate and up-to-date information, please visit the official Cisco EOL Policy.

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