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EOL & EOSL CISCO

CISCO End-of-Life Product List

Total Products: 39072 | Page 1262 of 1954

Part Number Product Name EOL Announcement End of Sale (EOS) End of Service Life (EOSL)
MS-SQL2000-STD Cisco Non-OEM Microsoft SQL Server 2000 Standard (5 CALs) 01/05/2018 07/06/2018 07/31/2021
CCE-PAC-M1-V10.X Cisco Packaged CCE Version 10.x 01/05/2018 07/06/2018 07/31/2021
IPCE-CTITLKIT-M-LC Cisco Premium CAD to Toolkit Agent Migration License Certificate 01/05/2018 07/06/2018 07/31/2021
CTI-AGTSEBL-BUND-L Cisco Siebel Agents (no charge agents) 01/05/2018 07/06/2018 07/31/2021
CTI-SUPCSD-L Cisco Supervisor Desktop 01/05/2018 07/06/2018 07/31/2021
CTI-SUPCTS-L Cisco Supervisor Toolkit 01/05/2018 07/06/2018 07/31/2021
CTI-AGTCTD-BUND-L Cisco Toolkit Desktop (no charge agents) 01/05/2018 07/06/2018 07/31/2021
CTI-AGTCTD-T200-L Cisco Toolkit Desktop License - 200 to 499 01/05/2018 07/06/2018 07/31/2021
CTI-AGTCTD-T500-L Cisco Toolkit Desktop License - 500 to 999 01/05/2018 07/06/2018 07/31/2021
CTI-AGTCTD-T100-L Cisco Toolkit Desktop minimum 100 01/05/2018 07/06/2018 07/31/2021
CTI-AGTCTD-T1000-L Cisco Toolkit Desktop minimum 1000 01/05/2018 07/06/2018 07/31/2021
CTI-AGTCTD-T2500-L Cisco Toolkit Desktop minimum 2500 01/05/2018 07/06/2018 07/31/2021
CTI-AGTCTD-T400-L Cisco Toolkit Desktop minimum 400 01/05/2018 07/06/2018 07/31/2021
CTI-AGTCTD-T6000-L Cisco Toolkit Desktop minimum 6000 01/05/2018 07/06/2018 07/31/2021
CTI-AGTCTD-T1-L Cisco Toolkit Desktop Tier 1-199 Agents 01/05/2018 07/06/2018 07/31/2021
CTI-AGT-BUND-L Cisco Top level CTI AGENT (no charge agents) 01/05/2018 07/06/2018 07/31/2021
R-IPCE-SVR Cisco UCC Enterprise Server License 01/05/2018 07/06/2018 07/31/2021
CCEH-V105-K9-UPG= Cisco UCCE SW Upgrade to 10.5 for UCSS Customers 01/05/2018 07/06/2018 07/31/2021
UNIFIED-EA-7.X Cisco Unified Expert Advisor Top Level Bundle 01/05/2018 07/06/2018 07/31/2021
HWIC-4SHDSL-E Cisco 4-pair EFM Based HWIC 12/21/2017 06/21/2018 06/30/2023

CISCO Product Series EOL List

  • Switches

  • Routers

  • Firewalls

  • Servers

  • Wireless

  • Data Storage

  • Optical Transmission Network

  • Networking Accessories

  • Optical Access Network

  • Unified Communications

  • Video Surveillance

  • Software

  • Others

Cisco End-of-Life Policy Overview

Router-Switch.com provides this summary based on the official End of Life (EOL) policy published by Cisco. The goal is to help users clearly understand how Cisco defines lifecycle milestones, support timelines, and the transition process as products move toward EOL and End of Service Life (EOSL).

Key Lifecycle Milestones

The EOL process is marked by several key milestones. Understanding these milestones is crucial for effective network planning and management. The table below provides a summary of these milestones and their definitions.

Milestone Definition
End-of-Life Announcement Date The date on which Cisco officially announces the end-of-sale and end-of-life of a product to the public.
End-of-Sale Date (EOS) The last date to order the product through Cisco. After this date, the product is no longer available for purchase.
Last Ship Date The last possible date that a product can be shipped from Cisco or its manufacturers. This is typically three months after the EOS date for hardware.
End of Software Maintenance Releases Date The last date that Cisco Engineering will release any final software maintenance releases or bug fixes. After this, no new software development, repair, or testing will be done.
End of Vulnerability/Security Support The last date that Cisco will release bug fixes for security vulnerabilities. After this date, any security fixes may only be available in later supported software releases.
End of New Service Attachment Date The last date to purchase a new service and support contract for equipment that is not already covered by one.
End of Service Contract Renewal Date The last date to extend or renew an existing service contract for the product. The contract cannot be renewed beyond the Last Date of Support.
Last Date of Support (LDOS) The final date to receive service and support for the product under an active service contract. After this date, all support services are unavailable, and the product is considered obsolete.

Support Timeline After End-of-Sale (EOS)

Cisco provides different levels of support for hardware, operating system (OS) software, and application software after the End-of-Sale (EOS) date. The following table summarizes the typical support timeline for customers with an active service contract.

Support Category Support Activity Duration from End-of-Sale (EOS) Date
Hardware (with Service) Cisco TAC Support 5 years
Add or Attach New Service Contracts Up to 1 year
Renew Service Contracts Up to 5 years (not to exceed LDOS)
Last Date of Support 5 years
OS Software Cisco TAC Support 3 years
Software Maintenance Releases 1 year (bug fixes for critical issues)
Last Date of Support 3 years
Application Software (with Service) Cisco TAC Support 2 years
Software Maintenance Releases 1 year
Last Date of Support 2 years
Software Subscriptions Subscription Term As per the term of the subscription
Renew/Modify Subscriptions As defined in the external announcement

Please note that Cisco's official EOL policy may be updated or changed over time. For the most accurate and up-to-date information, please visit the official Cisco EOL Policy.

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