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EOL & EOSL CISCO

CISCO End-of-Life Product List

Total Products: 39072 | Page 1181 of 1954

Part Number Product Name EOL Announcement End of Sale (EOS) End of Service Life (EOSL)
EA-CC11-LIC-KEY Cisco EA CC License Key - Version 11.x 04/20/2018 10/19/2018 10/31/2021
EA-CC-LIC-KEY Cisco EA CC License Key - Version 9.x 04/20/2018 10/19/2018 10/31/2021
EA-CC-SUITE= Cisco EA CC Suite - Pricing subject to config and eligib reqs 04/20/2018 10/19/2018 10/31/2021
EA-CC-AGT= Cisco EA Contact Center Enterprise Agent for PUT 04/20/2018 10/19/2018 10/31/2021
EA-CC-FMG-AGT Cisco EA Contact Center Enterprise Agents - Full Mig 04/20/2018 10/19/2018 10/31/2021
EA-CC-NEW-AGT Cisco EA Contact Center Enterprise Agents - New 04/20/2018 10/19/2018 10/31/2021
EA-CC-PRMG-AGT Cisco EA Contact Center Enterprise Agents - Product Mig 04/20/2018 10/19/2018 10/31/2021
EA-CC-IBMIG-AGT Cisco EA Contact Center Enterprise IB Mig Agent 04/20/2018 10/19/2018 10/31/2021
EA-CC-IBMIG-PORT Cisco EA Contact Center Enterprise IB Mig Port 04/20/2018 10/19/2018 10/31/2021
EA-CC-MIG-AGT Cisco EA Contact Center Enterprise Mig Agent 04/20/2018 10/19/2018 10/31/2021
EA-CC-MIG-PORT Cisco EA Contact Center Enterprise Mig Port 04/20/2018 10/19/2018 10/31/2021
EA-CC-PORT= Cisco EA Contact Center Enterprise Port for PUT 04/20/2018 10/19/2018 10/31/2021
EA-CC-FMG-PORT Cisco EA Contact Center Enterprise Ports - Full Migration 04/20/2018 10/19/2018 10/31/2021
EA-CC-NEW-PORT Cisco EA Contact Center Enterprise Ports - New 04/20/2018 10/19/2018 10/31/2021
EA-CC-PRMG-PORT Cisco EA Contact Center Enterprise Ports - Product Mig 04/20/2018 10/19/2018 10/31/2021
EA-CC-BUNDLE-K9 Cisco Enterprise Agreement Contact Center Ent Suite - Top Level 04/20/2018 10/19/2018 10/31/2021
HCS-CC-MEDIA-11 Cisco HCS-CC Contact Center 11.0 Media Set 04/20/2018 10/19/2018 10/31/2021
HCS-CC-PUT-106= Cisco HCS-CC Upgrade Contact Center 10.6 Upgrade Media Set 04/20/2018 10/19/2018 10/31/2021
HCS-CC-PUT-110= Cisco HCS-CC Upgrade Contact Center 11.0 Upgrade Media Set 04/20/2018 10/19/2018 10/31/2021
HCS-CC-MEDIA-115 Cisco HCS-CC Upgrade Contact Center 11.5 Upgrade Media Set 04/20/2018 10/19/2018 10/31/2021

CISCO Product Series EOL List

  • Switches

  • Routers

  • Firewalls

  • Servers

  • Wireless

  • Data Storage

  • Optical Transmission Network

  • Networking Accessories

  • Optical Access Network

  • Unified Communications

  • Video Surveillance

  • Software

  • Others

Cisco End-of-Life Policy Overview

Router-Switch.com provides this summary based on the official End of Life (EOL) policy published by Cisco. The goal is to help users clearly understand how Cisco defines lifecycle milestones, support timelines, and the transition process as products move toward EOL and End of Service Life (EOSL).

Key Lifecycle Milestones

The EOL process is marked by several key milestones. Understanding these milestones is crucial for effective network planning and management. The table below provides a summary of these milestones and their definitions.

Milestone Definition
End-of-Life Announcement Date The date on which Cisco officially announces the end-of-sale and end-of-life of a product to the public.
End-of-Sale Date (EOS) The last date to order the product through Cisco. After this date, the product is no longer available for purchase.
Last Ship Date The last possible date that a product can be shipped from Cisco or its manufacturers. This is typically three months after the EOS date for hardware.
End of Software Maintenance Releases Date The last date that Cisco Engineering will release any final software maintenance releases or bug fixes. After this, no new software development, repair, or testing will be done.
End of Vulnerability/Security Support The last date that Cisco will release bug fixes for security vulnerabilities. After this date, any security fixes may only be available in later supported software releases.
End of New Service Attachment Date The last date to purchase a new service and support contract for equipment that is not already covered by one.
End of Service Contract Renewal Date The last date to extend or renew an existing service contract for the product. The contract cannot be renewed beyond the Last Date of Support.
Last Date of Support (LDOS) The final date to receive service and support for the product under an active service contract. After this date, all support services are unavailable, and the product is considered obsolete.

Support Timeline After End-of-Sale (EOS)

Cisco provides different levels of support for hardware, operating system (OS) software, and application software after the End-of-Sale (EOS) date. The following table summarizes the typical support timeline for customers with an active service contract.

Support Category Support Activity Duration from End-of-Sale (EOS) Date
Hardware (with Service) Cisco TAC Support 5 years
Add or Attach New Service Contracts Up to 1 year
Renew Service Contracts Up to 5 years (not to exceed LDOS)
Last Date of Support 5 years
OS Software Cisco TAC Support 3 years
Software Maintenance Releases 1 year (bug fixes for critical issues)
Last Date of Support 3 years
Application Software (with Service) Cisco TAC Support 2 years
Software Maintenance Releases 1 year
Last Date of Support 2 years
Software Subscriptions Subscription Term As per the term of the subscription
Renew/Modify Subscriptions As defined in the external announcement

Please note that Cisco's official EOL policy may be updated or changed over time. For the most accurate and up-to-date information, please visit the official Cisco EOL Policy.

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