PALO ALTO NETWORKS End-of-Life Product List
Total Products: 75 | Page 4 of 4
| Part Number | Product Name | EOL Announcement | End of Sale (EOS) | End of Service Life (EOSL) |
|---|---|---|---|---|
| PA-7000-20GQ-NPC | Palo Alto Networks PA-7000-20GQ-NPC | 08/01/2018 | 01/31/2019 | 01/31/2024 |
| M-100 | Palo Alto Networks M-100 | 05/01/2018 | 10/31/2018 | 10/31/2023 |
| PA-200 | Palo Alto Networks PA-200 | 05/01/2018 | 10/31/2018 | 10/31/2023 |
| PA-500 | Palo Alto Networks PA-500 | 05/01/2018 | 10/31/2018 | 10/31/2023 |
| D-1000 | Palo Alto Networks D-1000 | 09/30/2017 | 12/31/2017 | 12/31/2020 |
| D-300 | Palo Alto Networks D-300 | 09/30/2017 | 12/31/2017 | 12/31/2020 |
| D-500 | Palo Alto Networks D-500 | 09/30/2017 | 12/31/2017 | 12/31/2020 |
| LightCyber M-100 | Palo Alto Networks LightCyber Magna Master (M-100) | 09/30/2017 | 12/31/2017 | 12/31/2020 |
| P-50T | Palo Alto Networks P-50T | 09/30/2017 | 12/31/2017 | 12/31/2020 |
| GP-100 | Palo Alto Networks GP-100 | 11/01/2015 | 04/30/2016 | 04/30/2021 |
| PA-2020 | Palo Alto Networks PA-2020 | 11/01/2014 | 04/30/2015 | 04/30/2020 |
| PA-2050 | Palo Alto Networks PA-2050 | 11/01/2014 | 04/30/2015 | 04/30/2020 |
| PA-4020 | Palo Alto Networks PA-4020 | 11/01/2013 | 04/30/2014 | 04/30/2019 |
| PA-4050 | Palo Alto Networks PA-4050 | 11/01/2013 | 04/30/2014 | 04/30/2019 |
| PA-4060 | Palo Alto Networks PA-4060 | 11/01/2013 | 04/30/2014 | 04/30/2019 |
PALO ALTO NETWORKS Product Series EOL List
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Routers
-
Firewalls
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Data Storage
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Networking Accessories
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Others
- Palo Alto Networks ION 1000
- Palo Alto Networks ION 2000
- Palo Alto Networks ION 3000
- Palo Alto Networks ION 9000
- Palo Alto Networks GP-100
- Palo Alto Networks K2
- Palo Alto Networks M-Series
- Palo Alto Networks PA-200
- Palo Alto Networks PA-2000
- Palo Alto Networks PA-220
- Palo Alto Networks PA-220R
- Palo Alto Networks PA-3000
- Palo Alto Networks PA-3200
- Palo Alto Networks PA-4000
- Palo Alto Networks PA-500
- Palo Alto Networks PA-5000
- Palo Alto Networks PA-5200
- Palo Alto Networks PA-7000
- Palo Alto Networks PA-800
- Palo Alto Networks WF-500
Palo Alto Networks End-of-Life Policy Overview
Router-Switch.com provides this summary based on the official End of Life (EOL) policy published by Palo Alto Networks. The goal is to help users clearly understand how Palo Alto Networks defines lifecycle milestones, support timelines, and the transition process as products move toward EOL and End of Service Life (EOSL).
Key Lifecycle Milestones
The EOL process is marked by several key milestones. Understanding these is crucial for effective network planning and management.
| Milestone | Definition |
|---|---|
| End-of-Life (EOL) | The last day a product will be supported by Palo Alto Networks. For SaaS products, this is the last day the cloud service will be shut down. |
| End-of-Sale (EOS) | The last day a product will be available for order from Palo Alto Networks. |
Product Support Timelines
The following tables outline the support policies for various Palo Alto Networks products.
Hardware Products (Including ION Family)
| Policy | Support Timeline |
|---|---|
| End-of-Sale (EOS) Notice | Commercially reasonable efforts to provide notice 6 months prior to the EOS date. |
| Technical Assistance (with valid support contract) | 5 years following the EOS date. |
| Hardware Replacement (with valid support contract) | 5 years following the EOS date. |
Note: A product must be covered by a support contract as of the EOS date to be eligible for support renewal.
Software & PAN-OS Products
| Product/Version Category | Support Timeline |
|---|---|
| Software Products: End-of-Sale (EOS) Notice | Commercially reasonable efforts to provide notice 6 months prior to the EOS date. |
| Software Products: Technical Assistance | 3 years following the EOS date. |
| Software on ION Devices | 24 months from the date of release. |
| PAN-OS (versions released prior to May 2, 2024) | |
| ↳ Major feature releases | 24 months from the date of release. |
| ↳ Minor feature releases | 42 months from the date of release. |
| PAN-OS (versions released after May 2, 2024) | |
| ↳ Major/Minor feature releases | 36 months from the date of release. |
| VM-Series Accelerated Feature Releases (XFR) | 12 months from the date of release. |
Note: After the standard support period, "Limited support" may be offered for PAN-OS, including TAC support, content updates, and critical fixes.
Other Products and Services
| Product/Service | Policy Detail / Note | Support Timeline |
|---|---|---|
| Panorama Plugins | Support for major and minor releases. | At least 12 months. |
| Cortex XDR Software | Major feature releases. | 9 months. |
| Critical environment releases. | 24 months. | |
| GlobalProtect App | Mobile apps (iOS/Android). | Only the most current version is supported. |
| macOS and Windows apps. | Security fixes provided until EOL. | |
| SaaS Products (Cloud Services) | Notice before a service's End-of-Sale. | 6 months. |
| Technical assistance for migration after subscription ends. | 6 months. | |
| Prisma Cloud Compute Edition | Follows an 'n-2' support policy. | The current release ('n') and the two previous releases are supported. |
Please note that Palo Alto Networks's official EOL policy may be updated or changed over time. For the most accurate and up-to-date information, please visit the official Palo Alto Networks EOL Policy.