FORTINET EOL & EOSL List

Fortinet End-of-Life Policy Overview

Router-Switch.com provides this summary based on the official End of Life (EOL) policy published by Fortinet. The goal is to help users clearly understand how Fortinet defines lifecycle milestones, support timelines, and the transition process as products move toward EOL and End of Service Life (EOSL).

Scope of the Fortinet Life Cycle Policy

The Fortinet life cycle policy covers hardware products, software, appliance services (such as FortiGuard subscriptions), and stand-alone services like Premium Technical Support. In this policy, a product may refer to any of these categories.

End-of-Life Notifications

As a product approaches the end of its active selling phase, Fortinet issues a public End-of-Life (EOL) notification. This notice typically describes how and when the product will be withdrawn from sale and support, and may include the End of Order Date (EOO), the End of Support Date (EOS), and recommended replacement products.

Key Lifecycle Milestones

The life cycle process follows several key milestones. Understanding these milestones helps with planning renewals, migrations, and upgrades. The table below summarizes the main milestones and their typical timing.

Software and Firmware Lifecycle

For software and firmware, Fortinet generally provides full engineering support from GA until the End of Engineering Support (EOES), which is typically 36 months after GA. After EOES, the product enters a must-fix support phase, where only industry-wide critical issues and PSIRT vulnerabilities are addressed. The End of Support (EOS) for software typically occurs 54 months after GA. For each hardware model, a Final Firmware Release (FFR) is designated and kept in must-fix support until the hardware EOS date.

Hardware and FortiCare Lifecycle

For hardware products and FortiCare services, the End of Order Date (EOO) marks the last day the product can be purchased. Fortinet typically gives at least 90 days advance notice before EOO via an EOL notification. Service contracts for hardware and software cannot be renewed beyond the EOS date, and the Last Service Extension Date (LSED) is generally 12 months before EOS. Hardware EOS normally occurs 60 months after EOO.

Stand-Alone Services and FortiGuard Subscriptions

For stand-alone services, the End of Order Date is effectively the Last Service Extension Date, which is set to 90 days after the EOL notification. EOS for stand-alone services occurs on the service contract termination date. For FortiGuard subscription services, new features may require firmware updates, and Fortinet provides updates only for supported firmware releases, while reserving the right to extend updates beyond EOS at its discretion.

Please note that Fortinet's official EOL policy may be updated or changed over time. For the most accurate and up-to-date information, please visit the official Fortinet EOL Policy.