EOL & EOSL Dates and Details
ICS-20230 EOL Data |
|
| End of-Life Announcement (EOL) | 06/01/2016 |
| End of Sale (EOS) | 11/30/2016 |
| End of Service Life (EOSL) | 11/30/2019 |
| Manufacturer | Cisco |
| Category | Software |
| Product Series | Cisco Unified Contact Center Enterprise |
| Part Number | ICS-20230 |
| Model Number | ICS-20230 |
| Release Date | |
| Replacement Part Number | IPCE-PREMAGT-L |
| Replacement Product Name | Cisco IPCC ENTERPRISE PREMIUM AGENT |
Official EOL: Additional Information |
|
| Last Ship Date: App. SW | 02/28/2017 |
| End Of SW Maintenance Releases Date: App. SW | 11/30/2017 |
| End Of New Service Attachment Date: App. SW | 11/30/2017 |
| End Of Service Contract Renewal Date: App. SW | 02/26/2019 |
| Official EOL Notice | View Official EOL Documentation |
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Explore More EOL Dates
| Manufacturer | Part Number | Product Name | EOL Date |
|---|---|---|---|
| Cisco | CCEH-MEDIA125-K9 | Cisco Media Kit for Unified CC Enterprise 12.5 | 01/31/2022 |
| Cisco | IPCE-MEDIAKIT | Cisco UCC Enterprise Media Kits | 09/20/2023 |
| Cisco | EA-CC-IBMIG-PORT | Cisco EA Contact Center Enterprise IB Mig Port | 04/20/2018 |
| Cisco | CVP-11X-PTS-TOTAL | Cisco CVP 11.x Total No PT - Auto Gen value | 03/12/2020 |
| Cisco | CVP-11X-FEAT-U-RED | Cisco CVP 11.x Feature Upgrade Redundant Ports | 03/12/2020 |
| Cisco | IPCE-ENHAGT-L | Cisco IPCC ENTERPRISE ENHANCED AGENT | 06/01/2016 |
| Cisco | IPC-SUPCTS-L | Cisco Toolkit Supervisor For IPCC License | 06/01/2016 |
| Cisco | IPCE-AGENTS-LC | Cisco UCC Enterprise Agent Licenses | 03/12/2020 |
| Cisco | HCS-CC-PUT-110= | Cisco HCS-CC Upgrade Contact Center 11.0 Upgrade Media Set | 04/20/2018 |
| Cisco | IPCE-PROMOSVR | Cisco ICM to UCCE Promotion - Enterprise Server License | 03/12/2020 |