EOL & EOSL Dates and Details
ICS-20230 EOL Data |
|
| End of-Life Announcement (EOL) | 06/01/2016 |
| End of Sale (EOS) | 11/30/2016 |
| End of Service Life (EOSL) | 11/30/2019 |
| Manufacturer | Cisco |
| Category | Software |
| Product Series | Cisco Unified Contact Center Enterprise |
| Part Number | ICS-20230 |
| Model Number | ICS-20230 |
| Release Date | |
| Replacement Part Number | IPCE-PREMAGT-L |
| Replacement Product Name | Cisco IPCC ENTERPRISE PREMIUM AGENT |
Official EOL: Additional Information |
|
| Last Ship Date: App. SW | 02/28/2017 |
| End Of SW Maintenance Releases Date: App. SW | 11/30/2017 |
| End Of New Service Attachment Date: App. SW | 11/30/2017 |
| End Of Service Contract Renewal Date: App. SW | 02/26/2019 |
| Official EOL Notice | View Official EOL Documentation |
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Explore More EOL Dates
| Manufacturer | Part Number | Product Name | EOL Date |
|---|---|---|---|
| Cisco | EA-CC-AGT= | Cisco EA Contact Center Enterprise Agent for PUT | 04/20/2018 |
| Cisco | EA-CC-MIG-PORT | Cisco EA Contact Center Enterprise Mig Port | 04/20/2018 |
| Cisco | CVP-11X-FEAT-UPG | Cisco CVP 11.x CVP QT or IPIVR migration to CVP 11.0 E Delivery | 03/12/2020 |
| Cisco | CVP-11X-PTS-TOTAL | Cisco CVP 11.x Total No PT - Auto Gen value | 03/12/2020 |
| Cisco | CVP-11X-REDPT | Cisco CVP 11.x Redundant Ports | 03/12/2020 |
| Cisco | CVP-11-CC-150= | Cisco CVP 11.0 Call Director (includes Software) - 150 Ports | 03/12/2020 |
| Cisco | CVP-11-CC-600= | Cisco CVP 11.0 Call Director (includes Software) - 600 Ports | 03/12/2020 |
| Cisco | IPC-SUPCSD-L | Cisco Supervisor Desktop For IPCC License | 06/01/2016 |
| Cisco | CCE-V11.X | Cisco CCE Version Selector 11.X | 03/12/2020 |
| Cisco | COL-CC-3Y-ADVG= | Cisco Advantage 3 year term - Video - 1K Units Spare | 04/20/2018 |