EOL & EOSL Dates and Details
ICS-13001 EOL Data |
|
| End of-Life Announcement (EOL) | 06/01/2016 |
| End of Sale (EOS) | 11/30/2016 |
| End of Service Life (EOSL) | 11/30/2019 |
| Manufacturer | Cisco |
| Category | Software |
| Product Series | Cisco Unified Contact Center Enterprise |
| Part Number | ICS-13001 |
| Model Number | ICS-13001 |
| Release Date | |
| Replacement Part Number | CCEH-CUIC-PREM |
| Replacement Product Name | Cisco License for Cisco Unified Intelligence Center Premium |
Official EOL: Additional Information |
|
| Last Ship Date: App. SW | 02/28/2017 |
| End Of SW Maintenance Releases Date: App. SW | 11/30/2017 |
| End Of New Service Attachment Date: App. SW | 11/30/2017 |
| End Of Service Contract Renewal Date: App. SW | 02/26/2019 |
| Official EOL Notice | View Official EOL Documentation |
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|---|---|---|---|
| Cisco | EA-CC-NEW-PORT | Cisco EA Contact Center Enterprise Ports - New | 04/20/2018 |
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| Cisco | CVP-11-SERVER-SW | Cisco CVP 11.0 Server Software (with media for 11.0 and 11.5) | 03/12/2020 |
| Cisco | IPCE-PREMAGT-SPC-L | Cisco CC ENTERPRISE PREMIUM AGENT TeleTech Special | 06/01/2016 |
| Cisco | EA-CC-PRMG-PORT | Cisco EA Contact Center Enterprise Ports - Product Mig | 04/20/2018 |
| Cisco | EA-CC-PRMG-AGT | Cisco EA Contact Center Enterprise Agents - Product Mig | 04/20/2018 |
| Cisco | EA-CC-NEW-AGT | Cisco EA Contact Center Enterprise Agents - New | 04/20/2018 |
| Cisco | IPCE-MEDIAKIT | Cisco UCC Enterprise Media Kits | 09/20/2023 |
| Cisco | IPC-AGTWEB-L | Cisco IPCC Web Collaboration Agent License | 06/01/2016 |